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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I couldn't be happier with their speed of delivery of the product to my home. The vest is as advertised, no surprises. Thanks for a good product at a good price and super service.
I am very pleased with the service and products I have received.
I had very good service.
I received a pair of suspenders in my list of items that I had ordered. The leather piece on the back where the two leather straps are joined had been stitched in a way that one of the straps was perforated and tore from the joining piece of leather the first time that i put them over my shoulders.
I called the customer service number, and described my issue. With no trouble at all from the customer support person, they immediately shipped a replacement pair and I have had no issue with it.
All of the hardware and the clothing items are well made. I was very pleased with my order.
I've ordered several times before, and it's the go-to place for such clothing and accessories. Very nice website layout.
Received product in 2 days. Was impressed with quality of product and ease of ordering. Would definitely recommend this product.
I am currently wearing my vest - love it. Wear it to my place of employment. Plan to expand my attire. Will be ordering more. I'm a vest kinda guy.
Many thanks
Steve Williams
I needed some pieces to complete an outfit for a murder mystery party that was set at the "Deadwood Saloon" in 1874. I was Black Barbara, an outlaw. The replica gun and holster were perfect. Most of the men at the party could not believe that the gun was not real. I also bought a black Abbington blouse so I looked more 1874 authentic. I had fun dressing vintage. I needed the items to arrive quickly and I was surprised, pleased, and relieved at the speed at which they arrived. I will shop here again for sure.
I love everything from initial questions, quick replies, prompt delivery and overall the quality. I will definitely be purchasing here in the future.
This is a great site to get the sort of products it sells. However, it is a little pricy, and everything will most likely need to be professionally tailored before it's ready to wear
Product as described and am happy w/ purchase. Excellent order processing and shipping speed.
The John Bull Hat I recently purchased is the latest purchase of several I've made from Gentleman's Emporium. As like all other purchases my experience has been outstanding. Product, price, and delivery continues to exceed expectation. I will and continue to recommend Gentleman's Emporium to anyone looking to buy vintage clothing.
Great company with good quality and very good customer service. Unlike other websites where the picture doesn't match the item, you get exactly what you see. I will definitely buy from them again!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members