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The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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I bought canvas suspenders. The quality and design of these was above average and quite satisfactory. The speed of service and the communication by the orders and shipping department were up to today's expectations.
Great service and product. These folis are cool and quick.
I was told that my order would not arrive in time using the regular postage of $7.95. In order to have it expedited I would have to pay express amount, which turned out to be equal to my purchase price. The order arrived the next day, in a priority mail envelope, which probably cost under $10. I'm happy with the product, I just feel I overpaid on the postage.
Wonderful, fantastic colors, style superior.
Beautiful holster. My Uberti.45lc fit like a glove. Had to make a small modification on the flap strap ( cut 1 inch off to make tighter belt fit) I replaced both rivots with brass. Only because the Uberti is the brass model. Guess I'll order the belt next.
The service & delivery was exceptional. The product was exactly as described. However it seemed to be a little too short from the top to the crotch, but not enough that it could not be worn. Overall, we were satisfied with the purchase.
Fantastic quality and service!
Excellent service and extremely helpful. Took the time to help me find what I wanted.
This merchandise should never be considered as "costume wear", even though it is very well time oriented.
The quality and fit are equal to any clothing store (maybe better). When I want a "one of a kind" outfit, the emporium provides first rate items at a remarkable price!. I am a long term and loyal customer of this great place to shop.
Customer service is more than excellent!
I love my skirt.I plan to wear my shirt on the costium party.I it very flattering and make me look skinnier. I'm a plus size and I was happy with my skirt.
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.