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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Eve was great and will ask for her again.
Great job!
Excellent service! The item I ordered was originally too small, but return and exchange process was quick and without issues.
I have since purchased several other items from them and they have all arrived in a timely manner exactly as described.
Superior quality dress shirts. As nice as any high end mens clothier. Vest are great and better than anticipating.
I always find great products and service. I love the cut and fit of the pants --they look great on stage and can be used for a number of different looks.
Thanks
I recommend the Gentleman's Emporium often. The Best steampunk and Victorian clothing on the web!
Everyone was vry polite and professional.
Ordering was so simple and quick. The items I ordered were delivered in a few days!
Our order arrived much quicker than I had expected. As it was for our son's Birthday, that was excellent!
Great Service!
Great products and timely delivery.
Extremely well-made gaiters, and I received them quickly. Great shopping experience.
Wow, all I can say is wow. I was completely satisfied with quality of service and products. I will be purchasing more.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members