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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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No complaints! Excellent Customer Service!
Thank you so much your items are wonderful.
I've had my eye on these boots for a long time! Finances forced me to wait, but I knew I would not be disappointed! I already have a pair of boots the same brand, but did not see them at your site when looking for the specific boot I had in mind (this was 7yrs. Ago), and I can say both pair are amazingly comfortable! I'm 65yo with a bad back, and I have to say that these boots are SO comfortable for me. I wore this new pair for 10 hrs. The other day, and my back felt wonderful. They are made beautifully, too. I've already told many women who have complemented my boots where to shop, so hopefully you will have lots of new orders. I want to thank you for offering your goods at such an affordable price. Just because I'm old and on a fixed income doesn't mean I want to give up buying what I love, and I do LOVE these boots. I'll be back. Thanks.
Beautiful blouses great stretchy fabric. Amazing gloves, and an amazing hand bag,!
Very satisfied with my buy.
Thank you Historical Emporium!
I ordered over the phone and got very friendly and professional assistance. My order arrived very quickly, even quicker than predicted. I will definitely be ordering again.
I purchased the Vivien fishtail skirt for an event I needed. Shipping was very fast and the quality of the product was great however the skirt was a bit snug, so after reading the return instructions, I spoke with a customer service agent and expressed my dilemma about sizing and that I would love to order another one before the specified date to ensure I receive it on time, and to return the other for a refund since it was still in brand new condition. Everything went smoothly and Historical Emporium did everything they promised they would do, the new skirt arrived before the actual date I needed for which I was very pleased. I definitely will be a returning customer. I love their unique pieces. I received numerous compliments and questions as to where they can purchase the skirt as well...thumbs up!
The products are great so is the service
The item was as described,it arrived in a timly manner. I am wvery happy.
I am very satisfied. The quality of the items I ordered and received was excellent. I have already recommended your store to friends of mine. It's great!
The service was excellent and the product was excellent.
Super fast delivery.
Super fast delivery time. Quality product. Quality service. Excellent price.
Great product and great service. I will definitely be back.
Excellent services and good product fair prices.
Quality offerings, extensive choices, outstanding customer service (and standards). A first rate outfit. Have recommended to others already and expect to purchase more myself.
The Marcus Regency shirt I was perfection for attending a recent Steampunk street fest. My outfit was a hit! Got my picture taken a few times and even made the local arts & entertainment blog. Loved the look, the fit and it was easy to wash and wear. Looking forward to the next cosplay event I can work this into!
Shipping was fantastic, I was guaranteed delivery by a certain day and received it more than a week before that date. So pleased!
It was very easy for me to locate the item I wanted and was pleased with the quality of workmanship when received. As the Safari hat is a Christmas gift, we have yet to hear the reviews from the recipient, but I know he will be pleased.
Fine Service.
Read all comments about shirt before I purchased it in reference to sizing, and used it to figure out what size to order. Upon arrival the overall fit was a little more snug around the waist and chest than what I expected from reading the reviews. But still feel that the shirt was well made and I'll be able to use it well.
We purchased a parasol for a costume. We are extremely happy with the parasol, it's beautiful, and very fast shipping.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members