On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I'am a satisfied customer
Fast Service
Great experience.
This was my first but not last purchase from here. The quality and price are unmatched, and I was delighted to find the pockets were functional instead of decorative.
My vest was not only shipped in a timely fashion, it arrived earlier than anticipated. A great company to work with.
Very pleased with my purchase and service.
A+ Will do business again.
My Husband Loved the Gun Belt.
It was of great quality and beautifully made.
I have been searching for a Norfolk jacket for many years and finally found one at Historical Emporium. Price was good too.
I've ordered several items from Historical Emporium for an Old West Saloon party we have every year. Each time, the product has been delivered earlier than expected and I've been very impressed with the quality. It's not costume quality clothing, but a very well made product. There was something wrong with the address on the last order I placed and someone contacted me asap. When I emailed back to provide the correct address, someone got back to me within the hour and my order was on its way, again delivered earlier than stated. It's rare to get that great of customer service anymore. I'll continue to use this company for all of our events!
Kick butt hat! Great quality!
Product arrived sooner than anticipated. Very pleased.
Just what my husband wanted.
Found the perfect item. Pricey but quality
Products arrived quickly and the return for a different size was quick and easy. Love the quality.
The product was of much better quality than expected...!
Very quick shipping times. I had a question and their staff was very quick to answer my questions and replied in a couple hours. Helped me find exactly what I was looking for. I will be back for more.
Keep up the great work and products guys!
Pretty satisfied. Some of the clothes I'd like to order are sold out already. Clothes for big guys are a problem.
Nice boots did not fit my feet comfortably, had to return.
Best customer service. They refunded to my paypal account almost immediately after receiving the package.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members