On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
It was a long shot that I could find the clothes I wanted and I was very pleasantly surprised to find a professional, high quality product.
I was very satisfied with my purchase on Historical Emporium: the web site gives all informations and guides to help a new customer, delivery was fast, the unique quality of products suits well with their prices. I would recommend historical emporium to everyone and I will surely make other orders.
They had the items I needed for a local music theatre production of Young Frankenstein. Items purchased were of excellent quality, reasonable prices, reasonable shipping costs, and fast shipping. My first experience with Gentleman's Emporium was a positive one.
Thanks for a job well done. All items we bought were well made and fit my husband like a glove. Handsome gentleman!:-)
Loved this hat and so did my brother...that is who it was for! He wore it to his son's wedding wuth a regular black suit-he loved it! He received several compliments! Thanks for having a great site!
This is my first experience purchasing from the Gentleman's Emporium and I am quite delighted at the selection, price and shipping time. What a great first experience!
I ordered the wrong sizes on two gun belts and had no issues exchanges for the correct size. Fast delivery!
You have lovely products and I will enjoy shopping there again. I am a docent at an 1890s house/museum and the Jenny blouse was perfect to go with my walking skirt as I lead tours.
The buying experince was excellent; I had some questions concerning proper sizing on the vest and shirt I bought and the sales person provided the right information so my purchases fit right when I received them. I was also told that the Kimball shirt would come later as it came from a different source so I knew from the outset it would not be with the rest of the order.
Overall, an excellent experinece and I will buy from them in the future.
Ordering the correct size is a problem, take care to order the correct size.
Easy to navigate site. Pictures are good representation of product. Sizing was correct. Product arrived on time.
A very nice shopping experience. Will buy from them again. Very courteous, friendly and helpful service. I'm very satisfied with my purchase of their black Preacher boots.
The boots look great and should work well with my planned outfit.
Fantastic products, quick delivery, great returns/refunds - this is my new clothing store!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members