On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I like the selection of products online, and the prices are reasonable. Delivery was very efficient. The footwear size I ordered was too large, so I ordered a smaller size by phone, and the customer service was excellent. I went back the larger pair and was instantly reimbursed.
I'm very happy with the boots and will order again.
I had issues with confirming my credit card details, however the assistance I received to complete my order was 1st rate.
My only issue was cost, however, that was related more to poor conversion rates than pricing.
Overall, very happy with both my purchase, and shopping experience.
I ordered the 1899 superior court judge's outfit two years ago and wanted to add another period shirt, tie, vest and tie pin. Your company did a good job for me before and I wanted to reward that excellent customer service with another order.
They are excellent quality. Glad I spent the money.
Very good customer service. Item arrived fast. I am very happy with my order. Thank you.
I had a great experience shopping with Gentleman's Emporium! I had a question that was quickly answered, and when I decided I wanted a smaller size item, returning was easy! I will definitely be doing business here again in the future!
Very happy with the site and the product glad to find big size
Nice selection and prompt delivery. Never had a problem with sizes or items in stock. One of the better clothing sites I've seen. Recommend it to all my friends.
It was exactly what I ordered and the fit was perfect. Thank you.
I love old time fashion. I have been wanting these products for a long time but everything I found did not have the class and uniqueness/originality these products have.
Everything I've purchased from your store has been quality! Thank you.
The sack coat is perfect a little heavier than expected but a nice coat.
Been looking for just the right vest for some time, have riding vest but not a "Sunday go to Meetin" one! (:
Everything was excellent, web site, products, delivery time. However, the vest is too large. A small would have been a better fit despite your sizing measurements. Needed it right away, no time to exchange.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members