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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Fast shipment. Items were great
Arrived so much sooner than I expected. Items were packaged well! Love the items and really glad I ordered from you. Better than some other items I had looked at.
It is fine. The prices are high but it is better quality than other on line companies for historical costumes. Brynn
Everything I've ordered has met the standard expected. The customer Service has been great.
Customer Service answered a question that I had promptly (during business days, of course), and I always feel "taken care of," like my questions are answered with a personal touch.
First time buying from this awesome site! Love the variety. Love my purchases. Thank you sooo much! WILL be buying from again soon!
Every point of customer service, ease of website / ordering, and delivery was perfect. The product, not so much. The lenses are so extremely dark that they are almost unusable. The frame itself is awkwardly small. I would say that the size is more for a slender woman or a youth. For me they are not usable.
The boots that I purchased were outstanding and exceeded my expectations, excellent quality.
I thank you for your excellent service, and your exquisite piece of not only art, but, of history. Being a professional in the field of Optics I appreciate high quality in properties that are essential to my work. Once again I commend you Ladies and Gentlemen for your service, and I look forward to addressing you in the not too distant future, for now, " I Bid You Adieu". Sincerely, Mr. Martin
Everything i ordered was just what i wanted and more. The customer service was good and helpful. Shipping time was great. More than satisfied, will continue to shop with them.
Purrrrrfect!
Sorry dont recall ladies name i talked to.very helpful.professional took time to answer my questions
Deliver when she said it would be.
Thankyou Robert.
Products were of excellent quality and service and pricing were excellent as well.
Excellent service, great range. Will buy more.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members