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HisRoom has a rating of 3.7 stars from 926 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HisRoom most frequently mention customer service, high quality and fast delivery. HisRoom ranks 3rd among Underwear sites.
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It was ordered as a Christmas gift. Only two months past Christmas time. Now what to do with it?
Maybe it's just me, but seems like everytime I order something it's out of stock or on back order or something. Great prices, good selection, and I love the detailed description of the articles, but they don't have it. It will eventually show up but you have to wait.
Still have not received the second half of my order?!
Prompt, clear communication. More importantly, the issue was resolved.
Thanks
Great product and great prices but delivery took several months. Company should consider partial shipments if some items will take more than one month to be in stock.
No communication, order 12 pair underwear have only received 2, feel ripped off
Still not refunded for missing order, it's absolutely disregarding.
I was extremely pleased with the rapid processing and brilliant pricing of my order of Lucky Brand shirts. Highly recommended HisRoom. Thank you.
Order of weeks ago not yet fully fulfilled. No follow-up
Great product, fair price, professional communications... just took too long to get it!
This company does not appear to be a real company. They charged my card and then I started receiving suspicious emails from them to provide my billing and shipping address in order for my order to be processed. My response bounced, so I tried their contact form on the website, which also bounced. I then DM'd their Instagram and got a canned auto response that their account isn't monitored. I finally realized the order number in the emails I got doesn't even match the confirmation email order number. I eventually called me credit card company to report as fraud. Something strange is going on with this website, beware.
Scored a rad jacket from HisRoom.com – totally impressed with the quality and trendy vibes! The fit is on point, and the material feels top-notch. Definitely my go-to for swanky outfits now. #FashionGameStrong #HisRoomFinds
I never received the ordered merchandise (2 6" inseam UA Boxerjocks). HisRoom sent me a request to review the product. I responded that I never received anything from them. They forwarded me a USPS link that said that a package was delivered to San Francisco, CA *******, but not showing my building or my name. I never received anything. They did not obtain a signature on delivery of the package. The USPS puts packages on the floor of my building lobby (beneath the mailboxes) where anyone can access (and take) anything. Due to HisRoom's insistence that I had received the package, I was forced to initiate a chargeback with my Visa card for non-delivery of the merchandise. I will never order anything from HisRoom ever again.
Price is good and quality is also satisfying. I like their sport underwear and shirts, pretty comfortable
This is a very nice and comfortable shirt. The description was exactly what I received, so no issues there. The fabric is soft and not scratchy like some of the cheap items out there. So far so good, happy customer.
The men's clothes from HisRoom is pretty nice. The pricing is excellent, the quality is excellent, and the fit is excellent. I've never been unhappy with anything I've bought from HisRoom.
Ordered Armani Exchange trunks. I received counterfeits. I've purchased these countless times from reputable retailers, and there is NO WAY these are genuine. The bands are wrong, the material is not as soft as it should be.
Their customer service is a joke. They hung up on me twice while trying to get this resolved. NEVER AGAIN!
Quick, timely, and great quality! The items were done very well and are of great quality. I was very impressed at how quickly the order was completed, shipped, and received.
Great Service, Great product! I have always had good service with this store, and enjoyed their products. Their sale prices are awesome. I will buy from them again.