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HisRoomReviews 926

3.7

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HisRoom Reviews Summary

HisRoom has a rating of 3.7 stars from 926 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HisRoom most frequently mention customer service, high quality and fast delivery. HisRoom ranks 3rd among Underwear sites.

service
80
value
73
shipping
76
quality
370

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6,143 reviews

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Florida
1 review
0 helpful votes
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Terrible delivery service
March 1, 2024

It was ordered as a Christmas gift. Only two months past Christmas time. Now what to do with it?

Date of experience: February 20, 2024
Texas
1 review
0 helpful votes
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Maybe it's just me
February 29, 2024

Maybe it's just me, but seems like everytime I order something it's out of stock or on back order or something. Great prices, good selection, and I love the detailed description of the articles, but they don't have it. It will eventually show up but you have to wait.

Date of experience: February 19, 2024
Maryland
1 review
0 helpful votes
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Still have not received the second half of my order?!

Date of experience: February 19, 2024
New Zealand
1 review
0 helpful votes
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Great customer service
February 19, 2024

Prompt, clear communication. More importantly, the issue was resolved.
Thanks

Date of experience: February 19, 2024
California
1 review
0 helpful votes
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Delivery Delays!
February 24, 2024

Great product and great prices but delivery took several months. Company should consider partial shipments if some items will take more than one month to be in stock.

Date of experience: February 17, 2024
Arizona
1 review
0 helpful votes
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Still waiting for order
February 23, 2024

No communication, order 12 pair underwear have only received 2, feel ripped off

Date of experience: February 16, 2024
New York
1 review
0 helpful votes
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Missing ordrr
February 19, 2024

Still not refunded for missing order, it's absolutely disregarding.

Date of experience: February 12, 2024
California
1 review
0 helpful votes
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Great Products at a Great Price
February 2, 2024

I was extremely pleased with the rapid processing and brilliant pricing of my order of Lucky Brand shirts. Highly recommended HisRoom. Thank you.

Date of experience: February 2, 2024
California
2 reviews
0 helpful votes
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NOT A GREAT EXPERIENCE
February 7, 2024
Updated review

Order of weeks ago not yet fully fulfilled. No follow-up

Date of experience: January 31, 2024

Good Selection. Reliable seller.
May 25, 2022
Previous review

Good retailer

Date of experience: May 25, 2022
New York
1 review
0 helpful votes
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Quality products, Trusted site.
January 31, 2024

Very happy with purchase and great customer service.

Date of experience: January 31, 2024
Georgia
1 review
0 helpful votes
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Great product, fair price, professional communications... just took too long to get it!

Date of experience: January 30, 2024
California
1 review
0 helpful votes
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FRAUD/SCAM
December 15, 2023

This company does not appear to be a real company. They charged my card and then I started receiving suspicious emails from them to provide my billing and shipping address in order for my order to be processed. My response bounced, so I tried their contact form on the website, which also bounced. I then DM'd their Instagram and got a canned auto response that their account isn't monitored. I finally realized the order number in the emails I got doesn't even match the confirmation email order number. I eventually called me credit card company to report as fraud. Something strange is going on with this website, beware.

Date of experience: December 8, 2023
Philippines
3 reviews
1 helpful vote
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Scored a rad jacket from HisRoom.com – totally impressed with the quality and trendy vibes! The fit is on point, and the material feels top-notch. Definitely my go-to for swanky outfits now. #FashionGameStrong #HisRoomFinds

Date of experience: September 5, 2023
Georgia
1 review
0 helpful votes
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I never received the ordered merchandise (2 6" inseam UA Boxerjocks). HisRoom sent me a request to review the product. I responded that I never received anything from them. They forwarded me a USPS link that said that a package was delivered to San Francisco, CA *******, but not showing my building or my name. I never received anything. They did not obtain a signature on delivery of the package. The USPS puts packages on the floor of my building lobby (beneath the mailboxes) where anyone can access (and take) anything. Due to HisRoom's insistence that I had received the package, I was forced to initiate a chargeback with my Visa card for non-delivery of the merchandise. I will never order anything from HisRoom ever again.

Date of experience: July 26, 2023
Czechia
2 reviews
19 helpful votes
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Reasonable price
June 21, 2023

Price is good and quality is also satisfying. I like their sport underwear and shirts, pretty comfortable

Date of experience: June 21, 2023
Turkiye
22 reviews
1 helpful vote
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Great Quality!
May 7, 2023

This is a very nice and comfortable shirt. The description was exactly what I received, so no issues there. The fabric is soft and not scratchy like some of the cheap items out there. So far so good, happy customer.

Date of experience: April 6, 2023
France
7 reviews
0 helpful votes
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The men's clothes from HisRoom is pretty nice. The pricing is excellent, the quality is excellent, and the fit is excellent. I've never been unhappy with anything I've bought from HisRoom.

Date of experience: February 17, 2023
California
1 review
0 helpful votes
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FAKE!
March 16, 2023

Ordered Armani Exchange trunks. I received counterfeits. I've purchased these countless times from reputable retailers, and there is NO WAY these are genuine. The bands are wrong, the material is not as soft as it should be.

Their customer service is a joke. They hung up on me twice while trying to get this resolved. NEVER AGAIN!

Date of experience: February 14, 2023
Norway
2 reviews
0 helpful votes
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Quick, timely, and great quality! The items were done very well and are of great quality. I was very impressed at how quickly the order was completed, shipped, and received.

Date of experience: December 20, 2022
Norway
2 reviews
1 helpful vote
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Great Service, Great product! I have always had good service with this store, and enjoyed their products. Their sale prices are awesome. I will buy from them again.

Date of experience: December 8, 2022