Hirt's Gardens

Bought a string of hearts in 5 inch pot. Was very excited for it. It arrived uprooted and small. It was a mess. I wrote to customer service, showed pics and was told to give it time. It died. Can you just please package these plants well? So disappointed

I ordered a watermelon peperomia from Hirts and I was expecting a larger healthy plant as pictured, I spent $10 + shipping which was more than the plant itself. What I was sent was a half dead "plant" with 8 leaves stuck in overly wet dirt. I've since lost the plant as I was unable to save it and it died within 2 days. I will not be buying anymore from Hirts, I can't believe it was even sent out from their nursery. I'm now left with an overpriced dead plant.

I recieved the wrong color of umbrella plant and the complete wrong plant of another. 3 emails, 1 was an opps sent without a text. I got a response to only that one saying what is this about. I have sent a message on their order web site as well. Horrible customer service. The quality of the plants were great. The packing was great. The shipping was fast but when I spend $130 I expect to be appreciated!

I spent over $200 on plants with these bozos. What utter crap they sent. Not one plant is alive today, just a week since their arrival. Most were dead on arrival, the rest were half dead. And when I tried to get a refund, I got the runaround. Never EVER would I spend another nickel at this lousy place.

I've ordered several times from here and each time was really not a good experience. I don't know why I continued to order, but I won't again. The customer service is terrible. My orders showed up with items missing or damaged.

I messaged and sent photos of my plants upon arrival and got excuses or brushed off. My most recent order I had emailed five times or more with plants that arrived in terrible. I finally got a message back stating "live plant sales online are final". Well, if you send me a dead plant and I email you immediately, good customer service would be to refund the plants.

They have a decent selection but dealing with the service isn't worth it. I'd shop elsewhere if I were you.

The plants I receive just leaves in dirt not one root, the leaves arrived not in the dirt on the bottom of box... I'm not looking for a refund just wanted you to know... I'm more disappointed than upset... thanks feel free to contact me

! st and last time ordered from Hirt's. Sent me the wrong variety and I sent them pictures to prove it (even their website pix of the plant I ordered is different from the one they sent) and they just brushed me off saying that the grower said it was the correct plant (but it definitely is NOT). If they had admitted the mixed up, I wouldn't be happy about it but at least I deem they have integrity. Last time, indeed.

I received the order of two cream Veranda Rose and English Lavender plants timely. They were packed well and healthy however the plants seem smaller than described; they were much smaller than what I can buy from my Home Depot for similar prices. I would not order from this online garden site again.

This greehouse operation certainly churns out a mass quantity of some good and some really not so lively products. I am a degreed horticulturist, and the health of some of the plant material they shipped to me in three separate instances is not acceptable. When I approached 'Greenhousematt' about the issue, since he thought I was a small guy he swatted at me and swept me away like a fungus gnat. Single proprietors and small businesses be very wary of this operation. This organization is best suited for Wal-mart and Amazon. If you have issues with the product they ship you, they do not care unless you are a big customer.

I purchased four separate plants from them as a third party through Walmart.com. One of the plants, the most expensive one a dwarf banana plant, was never sent to me but they marked it as sent via the website. I found that very shady! However, two of the three species of plants were received half dead (tansy's and a lemon grass) while the last (blue rue) looked absolutely perfect. This was not a weather or delivery issue, especially when seeing that one plant, the blue rue, in perfect condition. It lead me to believe it was what they choose to send out me. The plants were received in a week and it is not hot outside either. So, buyer beware. I know some people had better experiences than I did (I purchased from Hirt's based on the positive reviews I found). Hopefully if you decide to buy you will have a good experience. Regardless if you have a good experience or a bad one submit your review to help the next consumer make their choice or perhaps a business to better their practices!

An order came in today but its not what I ordered. What I ordered were: Golden Wonder Ice Plant quart pot for $ 5.99, Monarch`s Velvet Cinquefoil Perennial Plant Quart pot for $ 4.99, Pinot Grigio Giant Hibiscus Rose Mallow perennial - huge flowers -gallon pot for $ 11.99, and Brandy Punch Giant Hibiscus Rose Mallow perennial - huge flowers -Gallon pot for $ 11.99. For a total of $ 52.85. Instead, I get 4 Rozane Hardy Geraniums@ $ 12.99 a piece for a total of $ 73.85 that I did not order. So what do I do now with flowers I didn`t order and still want the ones I did order. Please contact me@ *******@aol.com and let me know if I`m still getting the plants I did order and what to do with the geraniums.