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HiBidReviews 2,958

4.0

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About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...


hibid.com
Lincoln, United States
+163
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HiBid Reviews Summary

The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

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6,144 reviews

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Arkansas
1 review
0 helpful votes
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1st Time Used
April 18, 2024

This was my first time I used this service. It was very self explanatory, easy to bid on, and I was notified when someone overrode my bid. It was a great experience.

Date of experience: April 8, 2024
Tennessee
1 review
1 helpful vote
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Bidding online opens opportunities for items located in other states, and the process is easy! Just make sure the auction shows that shipping is available.

Date of experience: April 8, 2024
Ohio
1 review
1 helpful vote
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Very user friendly auction site!
April 18, 2024

I'm not the most tech savvy person so I get intimidated by new auction sites. After I got used to the newness of HiBid, I realized how user friendly it is. I love the live bid feature and the detailed info on each auction.

Date of experience: April 8, 2024
Ben C. — HiBid Rep
over a year old

Thank you, Amanda, for your wonderful review! We're thrilled to hear that you found HiBid to be user-friendly, especially on mobile. We're glad you appreciate features like live bidding and detailed auction information. We're honored to have been recommended by your friend for local auctions, and we're committed to providing you with the best auction experience possible! Happy Bidding!

Indiana
2 reviews
1 helpful vote
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Very easy to bid
April 18, 2024

Was quite easy to use site did not have any problems will definitely use again

Date of experience: April 8, 2024
Ben C. — HiBid Rep
over a year old

Thank you, Chris, for your fantastic review! We're delighted to hear that you found bidding on HiBid to be easy and hassle-free. We're glad our site provided a seamless experience, and we're thrilled to have been able to answer all your questions thoroughly. We look forward to providing you with a wide variety of items to choose from in future auctions! Happy bidding!

Kentucky
1 review
1 helpful vote
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R&R Brand auction
April 18, 2024

Smooth transaction. Easy check-out and courteous customer service at pick up.

Date of experience: April 8, 2024
Ben C. — HiBid Rep
over a year old

Thank you, Ginger, for your wonderful review! We're thrilled to hear that you had a smooth transaction with R&R Brand Auction on mobile. Providing easy check-out and courteous customer service is our priority, and we're glad we could meet your expectations. We appreciate your support and look forward to serving you again in the future!

New York
1 review
0 helpful votes
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Excellent service
April 18, 2024

Excellent auction service, will bid again Thanks again

Date of experience: April 8, 2024
Ben C. — HiBid Rep
over a year old

Thank you, Frank, for your kind words and 5-star rating! We're thrilled to hear that you had an excellent experience with our auction service. Your satisfaction is our priority, and we look forward to having you bid with us again in the future. Thanks again and Happy Bidding!

South Carolina
2 reviews
0 helpful votes
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KT
April 18, 2024

The whole process works so well why change anything

Date of experience: April 8, 2024
Ben C. — HiBid Rep
over a year old

Thank you, Kenneth, for your wonderful review and for choosing HiBid! We're delighted to hear that our process worked seamlessly for you. Your satisfaction is our priority, and we're committed to maintaining our high standards. We're grateful for your continued trust and support, and we look forward to serving you again in the future!

Kentucky
1 review
1 helpful vote
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Everything was done in a very professional manner. No questions about anything at all.

Date of experience: April 7, 2024
Ben C. — HiBid Rep
over a year old

Thank you, Jeff, for sharing your positive experience with HiBid! We're thrilled to hear that everything was handled professionally and seamlessly. It's great to know that you had a smooth auction experience. We appreciate your trust in our platform and look forward to continuing to serve you and your auction house in the future! Happy Bidding!

Idaho
2 reviews
1 helpful vote
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I am a long time user, usually bid every week, have for years.
I use "Tile View". When I am in my "Watch List" and make bids, not everything updates.
The bid in that particular "Lot Box" will update the dollar amount, but does not update the bids and the bidder in the line under the dollar amount. Clicking "refresh" does not update it, I have to click "reload" on my browser. Also, when I bid, the numbers in the green, gold, red, blue boxes, do not update. But I can update clicking "refresh". That's too many clicks in the heat of the battle. LOL

Date of experience: April 7, 2024
Idaho
2 reviews
0 helpful votes
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Bidding
April 17, 2024

Only thing I didn't like was at the end of bidding was it said I( may have won),leaving me guessing if if I did or not.

Date of experience: April 7, 2024
Ben C. — HiBid Rep
over a year old

Thank you, Ray, for your feedback and positive rating! We appreciate your input regarding the bidding process, and we'll work to enhance clarity in our notifications. We're glad you chose HiBid for its local convenience, and we look forward to serving you in future auctions! Happy Bidding!

Colorado
3 reviews
2 helpful votes
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No Pressure Auctions
April 17, 2024

Easy to place bids and when outbid, a notification is sent to you so that you have another chance to bid higher if you wish. Also, following the closing of the auction items, it's easy to follow each item. As far as shipping goes, I have received items that were broken, notified HiBid and don't believe they made good on the broken items.

Date of experience: April 7, 2024
Kansas
1 review
1 helpful vote
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Easy sale
April 16, 2024

Very nice, helpful people! Thank you! Would buy from again.

Date of experience: April 6, 2024
Ben C. — HiBid Rep
over a year old

Thank you, Rebecca, for your kind words and positive review! We're delighted to hear that you found our team helpful and had an easy sales experience on mobile. We appreciate your support and look forward to assisting you again in the future with any items you may need. Happy Bidding!

Oklahoma
1 review
3 helpful votes
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I've been played by two separate auction houses for around $40 each. I won, I paid, never received. Just completely ignored. I called one them over and over and left several messages. Nothing. These businesses should be able to be rated and kicked off the site for shoddy business practices. They get away with it - no discipline. Very annoying.

Date of experience: April 5, 2024
Audriana B. — HiBid Rep
6 months ago

We apologize for the delayed response, Ali, and we’re sorry to hear about your experience. Auctioneers are responsible for fulfilling their sales, and we understand how frustrating it is when you don’t receive your items. While HiBid does not manage individual auctions, we take concerns like this seriously. We encourage you to report these issues to our support team at 844-775-4774, and we can help facilitate communication with the auction houses involved. We appreciate your feedback and understand your frustration.

Canada
2 reviews
10 helpful votes
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I recently was referred by my daughter to participate in an online auction on HiBid. I was very skeptical but also aware of the success and amazing products she had received. From start to finish, my experience was nothing short of outstanding.

First and foremost, the quality of the items up for auction was exceptional. Whether I was browsing collectibles, electronics, or household items, each listing boasted top-notch quality that exceeded my expectations. It's evident that the team behind this platform curates their offerings with care and attention to detail.

What truly set this auction apart, however, was the incredible ease of use and seamless navigation. The website's interface is intuitive and user-friendly, making it a breeze to browse listings, place bids, and track the progress of auctions in real-time. I appreciated how effortlessly I could engage with the platform, allowing me to focus on finding the perfect items without any unnecessary hassle.

Moreover, the prices on offer were nothing short of fabulous. Despite the high quality of the items, I was pleasantly surprised by the affordability of many listings. I found myself consistently impressed by the fantastic deals available.

Overall, my experience was nothing short of amazing. The combination of exceptional quality, unbeatable prices, and user-friendly interface makes this online auction site stand out. Whether you're a seasoned bidder or new to the world of online auctions, I wholeheartedly recommend giving HiBid a try. You won't be disappointed!

Date of experience: April 4, 2024
Wisconsin
1 review
2 helpful votes
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Excellent experience
April 14, 2024

Always a Great time looking through the items. I usually purchase off Ebay or Mercari but have got some great buys here even with added fees the combined shipping can be a lot cheaper then eBay but sometimes the shipping is high with some shippers used by the auction places charging $5.00 or more a box and another $5.00 or more for bubble but overall it's been great.

Date of experience: April 4, 2024
Tennessee
1 review
3 helpful votes
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Great auction app
April 14, 2024

I recently downloaded the HiBid app to find local online auctions. This platform makes bidding and everything about the process easy and convenient.

Date of experience: April 4, 2024
Ben C. — HiBid Rep
over a year old

Thank you, Tiffany, for sharing your experience! We're delighted to hear that you find HiBid to be a great auction app for mobile. Making bidding and the entire process easy and convenient is our top priority, and we're thrilled to know that we've met your expectations. We appreciate your support and look forward to continuing to provide you with excellent service on our platform! Happy Bidding

Missouri
1 review
2 helpful votes
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66% satisfied
April 14, 2024

I had bids on 3 items the first 2 went like it was supposed to but when I went to up the bid on the third item it would skip my item and bring up the next item that I didn't want it did that 2 times then my item sold I guess its not the end of the world it saved me some money

Date of experience: April 4, 2024
Tennessee
1 review
3 helpful votes
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Site is very clunky to use.
April 13, 2024

When you hit the back or forward button to look at previous or the next page, you get an error message, page not found. There is no intuitiveness to the platform and the menu of categories is very awkward. There needs to be an overall platform update with more defined categories, more streamlined searches, and a way to weed out unwanted sales. The intent of the site is very good, but the tool itself is reminiscent of a late 90's or early 2000's search tool. You can maneuver, but it is painful at times.

Date of experience: April 3, 2024
Pennsylvania
2 reviews
0 helpful votes
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Simply lost
April 13, 2024

I find HiBid difficult to navigate and use. It's certainly not user friendly. I find it odd that with every auction you need to register with the auctioneer and reenter the cc info. Doesnt seem very secure. Each auction have their own rules, payment times and shipping times, if they ship. By lurking for months I thought I finally knew enough to register. I then registered for an online only auction and won a few things. The withdraw for payment was done several days later. I haven't heard anything from the auction company and now I'm wondering if I'll actually get the items I won. I wonder if any of the auction companies are vetted to make sure they are legit. But maybe it's a slow process and I'll eventually be notified of shipping charges and stuff will be mailed. It really feels like you're on your own here and the method of making sure you get the items is the cross your fingers method. On another topic, I still have not figured out how to search for a specific auction. I do a search for auctions in my state and sometimes it only shows one or two. But an hour later I can search and get 15.

Date of experience: April 3, 2024
Audriana B. — HiBid Rep
6 months ago

We apologize for the delayed response, Christopher, and appreciate your detailed feedback. We understand that navigating different auction rules and registration processes can be confusing. Each auctioneer operates independently, which includes their own payment and shipping policies. If you haven’t received any communication about your winnings, we recommend reaching out to the auctioneer directly for updates. If you need help locating their contact information or navigating the site, our support team is happy to assist—please call us at 844-775-4774. We also appreciate your feedback on search functionality and will share it with our team for consideration. Thanks for your input, and we hope your next experience is smoother.

Nevada
1 review
3 helpful votes
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Lost connection had to reopen and start looking for the item again

Date of experience: April 3, 2024