Overview
HiBid has a rating of 4 stars from 2,833 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process and online auctions. HiBid ranks 2nd among Auction sites.
Instant Feedback
Always a wonderful experience with this auction. The items are exactly as described with exceptional customer service.
Was able to go to Colson's site and look at merchandise and ask questions.
Made my bids and won a few things!
Thank you for the 5-star review, Anthony! We’re so glad to hear you found good deals, had the opportunity to ask questions, and won a few items. Your support means a lot to us—happy bidding!
You can bid early in the week and then when auction starts can keep bidding. You receive notices when you're outbid. We love the way the site works.
It is so easy to bid.
Thank you for your wonderful review! We’re so glad to hear that you love how the site works and find it easy to bid. Keeping the process simple and user-friendly is our top priority, and it’s great to know the notifications and bidding features are working well for you. We appreciate your support and look forward to seeing you at more auctions!
The site offers great products and an ease of use. Where it falters is the unrestricted ability for sellers to add shipping and handling without itemization or dispute. I purchase from here, private sellers, and the huge auction app. The private guy pads it the most and uses mailers designed for the comics I buy. My cost is $10 for a shipment of up to 11. The bay can run from any 5 to 10 for the equivalent with some sellers pushing it to 12. But hibid just had a seller charge $30 for shipping 3 comics with no explanation and no break down in the shipping terms. This is way over market rate. Another auction charged me about 13 for an oversized box, which was market rate. Too much leeway to pad the charges without a buyers right to dispute.
Thanks for your feedback, Larry! We appreciate you sharing your experience. Since sellers handle shipping independently, costs can vary, but we always encourage transparency in shipping terms. Your feedback is valuable, and we’ll continue to share insights like yours to help improve the experience. If you ever have concerns, reaching out to the seller directly may help clarify charges. Thanks again!
Placed bids in 2 different auctions. Items were not fully described to initiate fair practice (one item looked to be sealed box, but items were missing from content. Blurred pictures and descriptions make it a dangerous choice for bidding
Hi Mark, thank you for your feedback. We’re sorry to hear that you had a less-than-ideal experience with the items you bid on. We take concerns like this seriously and encourage you to reach out directly to the seller for more clarification on any listings. Clear and accurate descriptions are important to us, and we’ll work to ensure better transparency moving forward. If you have any further questions, feel free to reach out. Thanks again for your input!
It has come to my attention that proxy bidders are participating in the auction. To promote fair market value, it would be preferable to have only direct bidders involved.
Thank you for sharing your thoughts with us. We value your feedback and are committed to ensuring a fair bidding experience. We'll reach out to you shortly to gather more details and address your concerns.
Very easy to register and bid everything went great Thumbs up will be bidding on other auction with you all
Thank you for the 5-star review, Phillip! We’re so glad to hear you had a great experience and found it easy to register and bid. Thumbs up to you as well—we look forward to seeing you in future auctions. Happy bidding! 👍
Easy to navigate and to place bids. Appreciate getting notices when outbid! Overall pleasant experience
Thank you for the great review, David! We’re thrilled to hear you found the platform easy to navigate and bidding straightforward. We're glad the outbid notices helped enhance your experience. Your feedback means a lot, and we look forward to seeing you at future auctions! Happy bidding!
I get a specified email to my email account to bid on someone's auctions they have displayed. I go in and look through the entire inventory and I finally decide I want to bid I get have to wait for auctioneer to approve. If they are going to send out emails that individual should be able to be bid on items. I would also like to know if they get reprimanded or negative action towards these auction houses
1.PRINCE AUCTIONS - LIVE AND ONLINE AUCTIONS
2. NICHOLASVILLE, KY AUCTION - SATURDAY DECEMBER 21,2024@ 7PM
Thank you for sharing your feedback. We understand how frustrating it can be to encounter delays or negative comments impacting your ability to bid. Some auctioneers require bids to go into a pending status for approval, which is completely normal, as each seller manages their auction independently.
We recommend reaching out directly to sellers you’ve worked with in the past, especially those you’ve had positive experiences with. If you’ve built a good rapport, they may be able to leave positive remarks to help offset any negative feedback.
We’re here if you have any additional questions or need further assistance.
I'm new to this website auction -- and I'm a little confused on shipping. I've bid on a couple of items and have won them - but not clear on how they'll be shipped to me. I suppose time will tell!
Thank you for your feedback! We understand how navigating a new platform can be a bit confusing at first. On every auction page, there is an "Auction Details" section that includes important information, including shipping details. We recommend reviewing that section for specifics about shipping. Additionally, you can always contact the auctioneer directly for clarification—they’ll be happy to assist. If you need further guidance, feel free to reach out to our support team. We’re here to help!
I like how you describe the products: quality, status and prices. Simple and efficient way to do the shopping.
Thank you for the 5-star review, Carmen! We’re so glad you enjoy the product descriptions provided by the sellers and find the platform simple and efficient for shopping. It’s wonderful to hear that your issue was resolved quickly and cordially. Your support means a lot to us—happy shopping!
I had noticed my payment didn't go through for some reason and the gentlemen at MCkenzie was very helpful and I received my order
Thank you for the 5-star review! We’re so glad to hear the seller provided excellent customer service and that you had a great experience. We’re happy to have you as part of the HiBid community! 😊
Carolina Bins was great to work with. They were very descriptive of the items and super professional. I will use them again!
Thank you for the 5-star review, Jody! We’re thrilled to hear you had such a great experience with Carolina Bins. It’s wonderful that they were professional, descriptive, and accommodating to your schedule. We’re glad you’re happy with the auction, and we look forward to seeing you in future auctions—happy bidding!
I bid on a picture and it said I won it and would receive email. No email and on my profile it shows I have done no bidding let alone win anything
Thank you for your message, Jill. We’re sorry to hear about the confusion regarding your winning bid. We recommend reaching out directly to the seller or auction house managing the auction. They can confirm the details of your winning bid and provide further assistance.
If you have trouble contacting the seller, feel free to reach out to HiBid Support at 844-775-4774, and we’ll do our best to help. Thank you for bringing this to our attention!
You never know what you'll find! Drove my wife crazy. She towed me with a ten ft rope and every time I honked to slow down, she went faster. Never know what's going to happen. Just keep bidding!
Thanks for the fun review! We love hearing about your adventures with HiBid, and it sounds like you've had some memorable experiences! It’s great to see you’re always finding something new, even if it keeps your wife on her toes! We’re happy to be part of your auction journey, whether you win or lose, and we appreciate your continued enthusiasm for bidding.
Good luck with your future finds, and keep on bidding—who knows what you’ll win next!
Simple, easy, and straightforward...two thumbs up. Very easy to register and bid, following different online auction sites in my opinion, doesn't get much better. Quick responses to questions as well.
Hi Scott, thank you so much for the amazing review! We're thrilled to hear that you found the platform simple, easy, and straightforward. We always strive to provide a great experience, and we’re glad to know we’re hitting the mark. Thanks again for your feedback, and we look forward to having you back for more auctions!
Everything seemed to have went nice and smooth. Seems to be pretty easy and worry free.
My wife and I enjoy the online auctions. It's been many years since we were had an auction in person. Your platform is easy to understand. The transactions are quick. Thank you high bid for being there for us.
Thank you for the wonderful 5-star review! We're so glad you and your wife are enjoying the convenience of online auctions from the comfort of home. It's great to hear you find the platform easy to use and the transactions quick. We're honored to be part of your auction experience—thank you for choosing HiBid!
The bidding is easy. I see they took my money but I did not get an itemized invoice which I find very troubling. Have no idea what the breakdown was of the items versus commission, tax, etc... I did not see any way to contact HiBid to question.
We're glad to hear you found bidding easy! If you haven't received an itemized invoice, we recommend checking your email's spam or junk folder, as sometimes invoices can end up there.
Since each auction house manages its own sales and invoices, we recommend reaching out to the seller directly for a breakdown of charges. If you’re unable to get in touch, our support team at (844) 775-4774 is happy to help facilitate communication.
I spent hours bidding on and WINNING multiple items in an auction from "Hilda's Auction House". (I have screenshots of all items saying I won.) While waiting for my invoice the next day, I received "You have been outbid" emails. I logged in only to see all the items I WON had been re-listed and were accepting new bids. What gives?
***(UPDATE) - I received a call back from "Hilda's Auction House" telling me that despite me WINNING the auction I "didn't win anything", that their unpublished reserve wasn't met, and "to stop wasting their time" before hanging up on me.
We sincerely apologize for the issues you’ve encountered and understand your frustration. Some auction houses work closely with consignors and may need to obtain final approval before completing transactions. In such cases, hidden reserves can be common. We acknowledge that better communication could have been provided throughout this process.
If you are seeking a smoother experience, there are other auction companies that may better meet your needs. We encourage you to explore different options, and we would be happy to assist you in finding one that works for you. Thank you for sharing your experience with us, and we appreciate your patience.
I used this site the first time Sunday, budded on several things. I won one item 2.00 something like that. I couldn't make the pickup, 3-7 pm. They sent email (both went to my spam) Sunday night one at 930 and the other 1100ish. Telling me to pick up Monday if not I would be charged extra. I just now found them in my spam folder.
I called them to see if I could get my items but he said no. So I am out 13.00 plus a 1.00 hold that they charged. Never again
Listen learned
In Owenton
Morrow auction
Thank you for sharing your experience, and we’re sorry to hear about the difficulties you encountered with the auction process. We understand how frustrating it must be to miss an email due to it going to your spam folder, and we recommend checking with your email provider to adjust spam settings to prevent this in the future. While we do encourage auction houses to communicate clearly and work with their bidders when issues arise, we cannot always intervene in their individual policies.
If you’d like, our support team can assist in reaching out to the auction house to see if there is a resolution. We value your participation in online auctions and hope you’ll consider giving other auctions on HiBid a chance. There are many great sellers on the platform with different policies that might better suit your needs.
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.
Simplicity & Support For Auctioneers
To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.
Auctioneers, Get Started Today!
With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.
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Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.
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Thank you so much for the wonderful review, Angela! We’re delighted to hear that you had such a great experience with Beaches Auction, especially that the items were exactly as described and the customer service went above and beyond. We appreciate your kind words and look forward to serving you again soon!