Overview
HiBid has a rating of 4 stars from 2,835 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process and online auctions. HiBid ranks 2nd among Auction sites.
Instant Feedback
I've had items that were posted as new in box in working order, be broken. I've been charged for items that were not actually available to me when I go to pick them up. I feel like some auction houses drive up the price on their bids with automated accounts, and some are purposely selling broken items, and not informing us before we place bids. With that being said, I have won some decent items as well, but the bad outshines the good sometimes. Could be a great site, if it were policed and regulated better.
No problems
Now I have a problem, I shouldn't have to put 50 characters to fill out your questionnaire
Thank you for your 4-star review! We’re glad to hear you found HiBid easy to use and encountered no problems overall. We appreciate your feedback about the questionnaire and will pass it along to improve the user experience.
The app was easier to use when I was away from my computer. But all in all I like the service.
Thank you for your feedback! We’re glad to hear you like the service. While the app is no longer available, we recommend using a mobile web browser for a similar experience. If you need assistance, feel free to reach out to our support team at 844-775-4774. We appreciate your input and support! 😊
First time bidding online. Very user friendly. Very pleased with bidding process!
Thank you for the 5-star review, Betsy! We’re thrilled to hear your first online bidding experience was user-friendly and enjoyable. We’re glad you’re pleased with the process—welcome to the community!
A lot easier than you think it would be. Great auction! Really easy to bid.
Thank you for the 5-star review! We’re thrilled to hear everything went great and that you found the process easy. We’re glad to have you as part of the HiBid community—happy bidding! 😊
Everything went as expected. Auction was great and no glitches.
Thank you for the 5-star review, Marcus! We’re thrilled to hear everything went as expected and that the auction was glitch-free. Your feedback means a lot to us—thank you for being part of our community! 🌟
Everything went flawlessly. Bids applied immediately and communication was great.
Hi Roger, thank you for the 5-star review! We’re thrilled to hear everything went flawlessly and that you had a great experience. We’re happy to have you as part of the HiBid community! 😊
I bought and paid for a rifle at $1235.73; I also paid insurance and shipping of $53.59. The rifle was received from UPS in a damaged box with bolt broken. I have provided pictures, retained shipping container, got a quote to repair from factory and no resolution of communication from Hibid or Mensendiek's Auction Service, please be aware it appears Hibid will not support the consumer nor will some of their Auction Services including Mensendiek';s Auction Service. This is frustrating and defeating.
Gregg Werger
Thank you for taking the time to bring this to our attention. We’re very sorry to hear about the damage to your purchase and the lack of response from the seller. We understand that after paying for shipping and insurance, you should expect not only secure delivery but also prompt support if issues arise.
HiBid acts as a platform for independent auction houses like Mensendiek's Auction Service, and while we expect sellers to provide excellent service, we do not handle shipping or insurance claims directly. That said, we’re committed to ensuring our users have a fair experience, and we will investigate this seller’s practices to address any concerns.
For further assistance, we recommend reaching out to UPS directly about the shipping damage, as insurance claims often need to be processed through the shipping provider. If you continue experiencing difficulties, please contact HiBid’s support team so we can provide guidance on next steps and help address your concerns.
Thank you for bringing this to our attention, and we hope to work with you to resolve this matter as smoothly as possible.
Daniel Reed of OFF MAIN LLC,is Honest,Accurate very Professional, and Daniel is very accessible and his Hibid website is very easy to navigate, I find that Hibid is very Legitimate and if you communicate your items will be shipped very quickly, but if you don't communicate your items won't be shipped because sometimes your items will need special shipping, call or email your Hibid associates and they will TAKE GOOD CARE OF YOU.
Thank you for such a thoughtful and positive review! We’re thrilled to hear about your great experience with both HiBid and OFF MAIN LLC. It’s wonderful to know that you’ve found the platform easy to navigate, and we truly appreciate your recognition of Daniel Reed’s professionalism and excellent customer service.
Communication is key to ensuring a smooth transaction, and we’re glad to hear you’ve had a seamless experience with the shipping process. Your feedback means a lot, and we’re excited to continue serving you for many more auctions to come.
Except for one auctioneer my experience has been very positive and I had friendly and courteous and professional service
Thank you for sharing your experience! We’re so glad to hear that the majority of your interactions with auctioneers on HiBid have been positive and that you’ve received friendly, courteous, and professional service.
We’re sorry to hear about your experience with one auctioneer that didn’t meet expectations. If you’d like to share more details, please don’t hesitate to reach out to us directly. Your feedback is important in helping us maintain a high standard of quality across all auctions.
Thank you for being a valued part of the HiBid community—happy bidding!
Bidding was very easy only thing I would change is how you return to watch list.
I bid and won a truck from Morris Auctioneers. Someone called me an hour after I won the auction to tell me I hadn't actually won the truck. They said they forgot to put a reserve on the truck. I thought this seemed unfair but I finally came to terms with it and the auctioneer offered to sell me the truck out right the next day for $4400. I agreed to buy and arranged to get it the next morning. She then told me she could not sell it to me at all now because it was against the law. Hibid allows these sellers to take advantage of the shoppers. There is no recourse. I think Hibid could atleast ban them from their site after treating people like this. It is very unprofessional.
We’re sorry to hear about your frustrating experience. Auctions can be complex, and sometimes auctioneers have to follow protocols set by their consignors, which can lead to unexpected changes like this. We know it’s disappointing to believe you’ve won something only to have the situation reversed.
Please know that there are many reputable sellers on HiBid who take pride in providing transparent, professional service. If this experience doesn’t meet your expectations, we encourage you to explore other auctioneers on our platform. In the meantime, feel free to reach out to our support team with the details of what happened. We’ll review the situation and consider any necessary steps to ensure fairness for our buyers. Your feedback is important to us, and we appreciate you taking the time to share it.
Fantastic customer service. Products are as described. Great quality for a fraction of retail prices.
Hi Marc, we really appreciate your positive feedback! It’s great to hear that you’ve found both our service and product quality to meet your expectations. We strive to provide a fair, friendly, and efficient experience for all bidders and sellers. Thank you for choosing HiBid, and we look forward to continuing to serve you!
Could not bid thru app on my phone, was placinng my bids on different item,s, would not stay current. Logged in thru website and was able to bid there.
Thank you for sharing your experience with us. We're sorry to hear that you had trouble placing bids through the HiBid mobile app. It’s important to us that your bidding experience is seamless, so we appreciate your feedback. If you continue to experience issues with the app, we recommend ensuring it is updated to the latest version, as updates often resolve performance issues. Additionally, if the problem persists, feel free to contact our support team so we can investigate further. We’re glad you were able to bid through the website and hope to make your next experience smoother.
I got everything I bid on and it was easy to bid. Want to keep getting auctions
Thank you for the 5-star review, John! We’re thrilled to hear you had a great experience and were able to win everything you bid on. We’re excited to have you back for future auctions—enjoy exploring more great finds!
It was easy and fun. No problems and easy to follow the online sale and place bids.
Thank you for the great review, Michael! We’re thrilled to hear you found the process easy, fun, and problem-free. We’re glad you enjoyed bidding on the movie theater items—happy bidding!
I love how the clock resets when an item is close to closing so that other bidders still have a chance.
We’re glad you appreciate the fairness built into our platform! Ensuring all bidders have a fair chance is a top priority, and we’re thrilled it enhances your experience. Thanks for your support, and we look forward to helping you find more great deals!
Easy to search items across multiple auctions. Simple to track auction as it progresses & bid accordingly.
Thank you for your 5-star review, Greg! We're glad to hear you find it easy to search, track, and bid across multiple auctions. Happy bidding! 😊🎉
It went very smooth. I enjoyed the whole thing. It was really fun. I would do it again.
Thank you for the 5-star review, Donalee! We’re so glad to hear you had a smooth and enjoyable experience. It’s wonderful to know you had fun and would participate again. Your support means so much to us—happy bidding!
The bidding process is very straightforward. Pick up was surprisingly quick.
I almost want to leave a bad review so y'all aren't bidding against me!
Thank you for your 5-star review, Mike! We're glad to hear the bidding process was straightforward and pick-up was quick. And LOL, we’re happy to have you bidding with us! 🎉😊
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.
Simplicity & Support For Auctioneers
To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.
Auctioneers, Get Started Today!
With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.
- Visit Website
- Lincoln, United States
- Edit business info
Business History
Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating it can be to encounter issues with misrepresented items or bidding practices. Please know that we take these concerns seriously and track complaints against sellers. If necessary, we remove sellers who fail to meet our standards to maintain a trustworthy platform.
We’d be happy to assist in facilitating a resolution regarding your concerns. Please don’t hesitate to call us directly at 844-775-4774 so we can look into this further and help improve your experience.
Thank you for bringing this to our attention, and we’re here to support you.