HiBidReviews 3,111

My bidding experience was good. And I won a couple of the bids for rather inexpensive things. The problem is that the times available to pick up the objects are extremely limited. The pick up site is in Green Valley and you have to schedule a time on a specific day within a three hour window and a less than 5 minute appointment. Changing costs $50. I am not likely to bid on anything else in future auctions because of this problem. I'm not sure if they have a storefront, but if they do, it shouldn't be all that difficult to schedule a pick up that is convenient for the buyer.

I bid on a coin, later learned that it may be fake and the auction house had all this fine print/disclaimers stating as-is/no refunds. I tell you what. If it is a fake I expect a refund and will do a chargeback.

I've bid in a few auctions through HiBid and it was always an easy and seamless experience. I didn't always get what I bid on, but when I did, I never had any issues receiving my items. If you want to have some fun and try out an auction, HiBid is a great place to do so.

Got on the website looked and see what they had put my bids in then I didn't worry about it. I was sent an email saying what I won and it was perfect and everything was so simple to use.

I've been using HiBid for a few years now and it's great! I find all kinds of items that I would never buy at retail prices but are available at an excellent value on HiBid. Thanks for making the bidding process so easy!

Wanted to purchase new furniture for my daughter's new condo, but the stores sell cheaply made goods at high prices.
I found almost all of her needs at HIBID auction! Fraction of the cost. Great quality.

The bidding process is easy and fun. You just need to know what you're looking at before you bid. I'll be participating in more auctions. The pickup process is easy and the folks are great.

Bidding on an auction item is the easiest thing to do.and the outbid notices take all the guess work out of it. It's easy to know were you stand.

For the most part iv had a good experience but...
With River City Furniture Auction Dec 17 2025
Auction ad bidder # **************
Paid for the items...
Waited till after the holidays were over. Contact them... didn't hear anything... contacted them again Jan 12 2026. Received a message that they can not find all the items (10 of them in total) to send to me so they offered me a refund... this is UNACCEPTABLE... i can not purchase these items for the price i paid at auction and i believe this is why they say " i cant find your items"
I have told them i will wait till they find them or they can refund me the market price for the items so i may purchase them at a store...
I got no reply
What can be done about this?
Can i hold them libel till they find my items or replace them?
They have some of the items i purchased up again at their auction...
Why cant they just send me those items?
I hope u can help me with this problem
Feel free to email me at...
*******@goldfishgateway.com
I look forward to your response on this matter...

I like using HiBid. I've gotten some amazing deals but, I've also gotten some duds. Items advertised $#*! new that were clearly used and damaged.
I would love it if there was a way to rate sellers so the reputable ones stand out. Right now, there's only one that I know is reliable and bid with consistently. When they don't have what I'm looking for, I'm hesitant to try other sources.
There is a sort and filter feature but I still find it a bit muddled when looking for auctioneers in my area who have brand new items.
Overall, I'm not mad at it but it's taking way too much of my disposable income!

When I switch to live on the lot I was bidding on I lost track of it, user inexperience possibly as this was only my 3r auction on your site, I found refreshing my browser on my phone worked better for me, other than that it was positive

This was my first time using Hibid. My husband buys all the time on this platform, but my first and LAST time I will. I bid and won an auction for a 2023 Dodge Durango. The auctioneer contacted me with an invoice to pay. So I thought all was well. Well, I am out over $******* and NO Durango. Apparently, on the Hibid side, everything disappeared. I don't even have a record of my bid. I was never notified from Hibid that the auction was removed. If I was I would NOT have lost all that money. There should be a better failsafe system to protect buyers from scams like this. This site, as far as I am concerned, is nothing but a SCAM!

Currently I am sad that the app was removed. It had its issues and glitches but made things so much more convenient then the website. But there should be a place to review auction houses on the site or warning for other bidders since not every auction house is made equally.

I bid on a gun in the Hermiston auction, I have emailed the auctioneer twice to see if I actually won and never received a response. Nothing!

I'm not sure if this survey request is for a specific auction (I bid with two auction houses yesterday 1/1/2026), or if it's just a general survey.
My opinions and comments are not aimed specifically towards my bidding yesterday but rather at many (not all) HiBid auctions in general.
It seems to me that there is fraudulent Shill Bidding going on. For those that don't know what "Shrill Bidding is..." A seller (or someone acting for them) places bids on their own items to artificially drive up the price, creating a false sense of demand."
My example being that there be five identical items in a row (or sometimes staggered to throw people off) and all the bids are exactly the same. I was looking at some Prestige Coin sets the other day, all five were at $35.00 each, up to the day of the auction. Each set was identical in all aspects. I find that odd and disconcerting.
I have attempted to notify HiBid but I have no avenue to report my suspicions that this is happening. There WAS a customer service option but now it has been removed from HiBid or it has been made very difficult to find. If a company offers customer service it should be in plain sight.
Hopefully you will be able to forward my concerns to HiBid and Shrill Bidding will be stopped (or at least reduced).

Bidding is easy. Payments to some of the auction houses is more difficult than it should.
I will not use platform for Vail out of Pasco WA. They're misleading people in their ads and have kids working at the site, even driving the forklift.