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HiBid

Overview

HiBid has a rating of 4 stars from 2,834 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process and online auctions. HiBid ranks 2nd among Auction sites.

service
433
value
143
shipping
114
returns
110
quality
130
This company responds to reviews on average within 2 days

Instant Feedback

4,661 reviews
+163
How would you rate HiBid?
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Canada
1 review
0 helpful votes
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Reserved or unreserved
February 2, 2025

I find it very difficult to find out if some of the auctions are reserved or unreserved...

Date of experience: January 22, 2025
Audriana B. HiBid Rep
3 months ago

Thank you for your feedback, George. We understand how it can be difficult to determine if an auction has reserved or unreserved items. In many cases, it's best to contact the seller directly for clarification. If you need assistance, feel free to reach out to HiBid Support at 844-775-4774. We appreciate your input and are constantly working to improve the experience!

Michigan
1 review
0 helpful votes
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So many choices
January 9, 2025

Love it here! I have several favorites but all the options keep me coming. Everything flows very well from bidding to paying & pickup

Date of experience: December 31, 2024
Audriana B. HiBid Rep
4 months ago

Thank you for the wonderful feedback! We’re so glad to hear you love using HiBid. Your support means the world to us, and we’re thrilled to be part of your auction journey. If you ever need assistance, feel free to reach out.

Illinois
1 review
0 helpful votes
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I had fun!
February 4, 2025

Items were clearly described and photographed. Bidding moved smoothly and timely. It was a little unclear to me that the auction times were given in central time while the location of the sale was in the eastern time zone.

Date of experience: January 25, 2025
Audriana B. HiBid Rep
3 months ago

Hi Rebecca, thank you so much for your fantastic review! We’re glad to hear you had fun and that the items were clearly described and the bidding process went smoothly. Regarding the time zone confusion, please note that the auction times are set by the seller, so you can always reach out to them directly for clarification. If you have any other questions, feel free to let us know. Thanks again for your support!

New Jersey
1 review
0 helpful votes
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Hibid review
February 5, 2025

Fine ok fifty characters, really? Why? My experience was fine. Nothing to write home about,. Jeez!

Date of experience: January 26, 2025
Audriana B. HiBid Rep
3 months ago

Thanks for the review! We’re glad your experience was “fine” (hey, we’ll take it!)—even if it wasn’t exactly “write-home-to-Mom” material. As for the fifty-character minimum, we totally get it...sometimes less is more, right?

That said, we’re always aiming to turn “fine” into “fantastic,” so if you have any ideas on how we can level up your experience, we’d love to hear them!

Canada
1 review
0 helpful votes
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Fun buying for things you didn't know you needed!
December 17, 2024

Have found many items at great bargain prices! Items for our use and have also found many useful and unique items for gift giving! A fun and beneficial gift experience!

Date of experience: December 7, 2024
Audriana B. HiBid Rep
5 months ago

Thank you for your wonderful review! We're so glad to hear that you’ve had fun discovering great bargains and unique gift items on HiBid. It's fantastic that the seller was able to assist you quickly in resolving pickup issues and accommodating any concerns with your purchases. Your feedback is greatly appreciated, and we’re thrilled you happened upon HiBid and decided to stay! Happy bidding, and we look forward to helping you find more hidden treasures!

Georgia
1 review
0 helpful votes
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Hot Garbage
December 14, 2024

So, I was cleared for their "auction" and bid 40 min before it closed. 3x the amount showing

It closed at the amount before I bid.
My bid wasn't accepted.
Unreal.
STAY AWAY, NOT A PROFESSIONAL AUCTION HOUSE.

HORRID customer service, amateur auctioneer.
Read the negative reviews as they are spot on.

WARNING EVERYONE to not even bother.
What a waste of time and energy.

Date of experience: December 4, 2024
Audriana B. HiBid Rep
5 months ago

We're really sorry to hear about your frustrating experience. At HiBid, we strive to ensure a smooth and professional auction process for all of our users, and we sincerely apologize that this was not your experience. We take issues like this seriously and want to make things right. We would appreciate the chance to investigate further and resolve any concerns you have. Please feel free to reach out to our support team directly at 844-775-4774, and we'll do our best to assist you. Thank you for sharing your feedback, and we hope to regain your trust.

Illinois
1 review
0 helpful votes
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% added the final bid
January 9, 2025

The process was fine. The % added to the final cost makes me think the bid I will do I am decreasing my bid due the %

Date of experience: December 30, 2024
Audriana B. HiBid Rep
4 months ago

Thank you for sharing your feedback. We understand your concerns about the percentage added to the final bid. This percentage, often referred to as a buyer’s premium, is determined by the seller and is standard in many auctions. It’s always a good idea to factor this into your bidding strategy.

We’re glad to hear the process went smoothly otherwise, and we appreciate your input as we strive to make the auction experience as transparent and enjoyable as possible.

Indiana
1 review
0 helpful votes
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It was worth the money.
January 9, 2025

A few things I was hoping to win I was outbid. I was disappointed but that's the nature of auctions.

Date of experience: December 30, 2024
Audriana B. HiBid Rep
4 months ago

Thank you for sharing your feedback! We’re glad to hear you felt your wins were worth the money, even though it’s always tough to miss out on items you were hoping to win. That’s definitely the nature of auctions, and we hope your next bidding experience brings you even more success.

Thank you for choosing HiBid, and we look forward to seeing you in future auctions!

California
1 review
0 helpful votes
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Easy to bid
February 16, 2025

All is good with Hi Bids BUT You should include shipping prices tied to the buyers zip code. That would make a difference on how much I would bid or to bid at all. Then goodwill site does this.

Date of experience: February 6, 2025
Audriana B. HiBid Rep
3 months ago

Thanks for your 5-star review, Mike! We're glad you're enjoying the bidding process. Since shipping costs are set by individual sellers, they can vary. We recommend reaching out to the seller before bidding to get an idea of shipping costs. Thanks for your feedback, and happy bidding! 😊

Virginia
1 review
0 helpful votes
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HiBid VA auction
April 21, 2025

User friendly, good, clear info from seller. Close timing was good. Descriptions were accurate.

Date of experience: April 10, 2025
Audriana B. HiBid Rep
2 weeks ago

Thank you for the wonderful review! We’re so glad to hear you found the auction user-friendly with clear info and accurate descriptions. That smooth close timing is always a bonus, too!

We appreciate you being a part of the HiBid community and hope to see you back at more Virginia auctions soon.

Ohio
1 review
0 helpful votes
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Easy and Accurate
February 4, 2025

I love buying through HiBid. The website is very user-friendly. I especially like when I click to view a specific lot, then click to go back to the auction, it takes me to the exact spot I left off, not all the way back to the beginning. Also, I'm always met with smiling, friendly faces from helpful people when picking up auctions.

Date of experience: January 25, 2025
Audriana B. HiBid Rep
3 months ago

Hi Victoria, thank you for the amazing review! We're so glad to hear that you love using HiBid and find the website user-friendly. It's great to know that the navigation feature is working well for you, and we're happy to hear you've had positive experiences with the sellers' teams during pickup. We truly appreciate your kind words and your continued support!

Indiana
1 review
0 helpful votes
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Mostly good
February 20, 2025

Lost the connection on the live feed several times. This always seem to happen

Date of experience: February 8, 2025
Audriana B. HiBid Rep
2 months ago

Thanks for your feedback, Pamela! We understand how frustrating connection issues can be, especially during live bidding. While HiBid continuously works on improving the platform, connection stability can also be affected by network conditions. If this issue persists, we recommend reaching out to HiBid support at 844-775-4774 for assistance. We appreciate your input! 😊

Georgia
1 review
0 helpful votes
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Multiple HiBid Auctions
February 1, 2025

My most recent auction was 1/22/25. I have bid on many auction before and they're always good about information on times, and requirements on both biding and pickup or shipping options.
All companies have a good feel for describing what they are are and their condition, they also do good photos.

Date of experience: January 22, 2025
Audriana B. HiBid Rep
3 months ago

Thank you for the 5-star review! We’re thrilled to hear you’ve had great experiences with HiBid auctions and found the information, descriptions, and photos helpful. Your support and feedback mean a lot to us!

California
1 review
0 helpful votes
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I have been using HiBid for quite awhile and find it very helpful and convenient finding items that I can use at reasonable prices. I can stay within my budget, and anything saved is added to the following budgeted project

Date of experience: January 21, 2025
Audriana B. HiBid Rep
3 months ago

Hi David, thank you for the fantastic 5-star review! We’re thrilled to hear HiBid has been helpful and convenient for you. It’s great to see you finding items within your budget—happy bidding! 😊

Oklahoma
1 review
0 helpful votes
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Multiple items won at a good price.
April 1, 2025

I won multiple items at a reasonable price. My items were all grouped together at time of pick up.

Date of experience: March 22, 2025
Audriana B. HiBid Rep
1 month ago

Thanks for your positive review! We're thrilled to hear that you had a great experience winning multiple items and that your pickup went smoothly. We hope you continue to find great deals in future auctions!

Texas
1 review
0 helpful votes
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Great auction!
January 6, 2025

We love it! We picked up our purchase on December 28, it was in great shape. Really enjoyed doing the live auction. Keep up the great work!

Date of experience: December 28, 2024
Audriana B. HiBid Rep
4 months ago

Thank you so much for sharing your wonderful experience! We’re delighted that you enjoyed the live auction and that your purchase was in great shape when you picked it up. Our team works hard to create a fun, user-friendly experience for all bidders, and your feedback means a lot to us. We look forward to continuing to serve you in future auctions!

Nevada
1 review
0 helpful votes
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Bidding in person instead of online is better.

This online bidding is bull$#*! and a scam.
I arrested a guy that all he did was bid up products for auction houses.

Date of experience: February 9, 2025
Audriana B. HiBid Rep
2 months ago

We appreciate your feedback, Ari, and we're sorry to hear that online bidding hasn’t met your expectations. The time between bids is set by individual auctioneers, and we encourage bidders to reach out directly to auction houses with any concerns. If you’d like to discuss your experience further, please contact our support team at 844-775-4774. We value your input and are always looking for ways to improve.

California
1 review
0 helpful votes
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Well designed auction platform
February 7, 2025

Nice to have a common platform that multiple sellers use. The only real issue that I have is that on a phone, with the default view, you don't see enough words of the item title. Choosing list view for turning phone sideways is a workaround, but I'd like to see the list view be the default.

Date of experience: January 28, 2025
Audriana B. HiBid Rep
3 months ago

Thanks for your feedback, Lynn! We're glad you enjoy the platform and appreciate your suggestion about the default view on mobile. We’re always looking for ways to improve the experience, so we’ll pass this along to the team. Happy bidding!

California
1 review
0 helpful votes
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Easy to use auction website
March 9, 2025

Great site and easy to use
Lots of different auctions to choose from

Date of experience: February 28, 2025
Audriana B. HiBid Rep
2 months ago

Thank you for your 5-star review, Ed! We're glad to hear you find the site easy to use. Happy bidding!

Pennsylvania
1 review
0 helpful votes
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You need to check out other auction sites and change to their platform!

Date of experience: April 8, 2025
Audriana B. HiBid Rep
2 weeks ago

Thank you for your feedback, Barry. We understand the frustration that can come from delays in auction updates.

While HiBid’s platform uses a soft close system to help prevent last-second "sniping," there can sometimes be a short delay in updates depending on internet speed, device settings, or the auctioneer's configuration. Many auctioneers also run timed auctions rather than live webcast auctions, which can feel different from real-time bidding environments.

We appreciate you sharing your experience and will pass along your suggestion. If you’d like help finding auctions with live webcast bidding for a more real-time feel, or if you’re having consistent issues with updates, feel free to reach out to our support team at (844) 775-4774. We’re here to help!