HiBid has a rating of 4 stars from 2,834 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process and online auctions. HiBid ranks 2nd among Auction sites.
I find it very difficult to find out if some of the auctions are reserved or unreserved...
Love it here! I have several favorites but all the options keep me coming. Everything flows very well from bidding to paying & pickup
Thank you for the wonderful feedback! We’re so glad to hear you love using HiBid. Your support means the world to us, and we’re thrilled to be part of your auction journey. If you ever need assistance, feel free to reach out.
Items were clearly described and photographed. Bidding moved smoothly and timely. It was a little unclear to me that the auction times were given in central time while the location of the sale was in the eastern time zone.
Hi Rebecca, thank you so much for your fantastic review! We’re glad to hear you had fun and that the items were clearly described and the bidding process went smoothly. Regarding the time zone confusion, please note that the auction times are set by the seller, so you can always reach out to them directly for clarification. If you have any other questions, feel free to let us know. Thanks again for your support!
Fine ok fifty characters, really? Why? My experience was fine. Nothing to write home about,. Jeez!
Thanks for the review! We’re glad your experience was “fine” (hey, we’ll take it!)—even if it wasn’t exactly “write-home-to-Mom” material. As for the fifty-character minimum, we totally get it...sometimes less is more, right?
That said, we’re always aiming to turn “fine” into “fantastic,” so if you have any ideas on how we can level up your experience, we’d love to hear them!
Have found many items at great bargain prices! Items for our use and have also found many useful and unique items for gift giving! A fun and beneficial gift experience!
Thank you for your wonderful review! We're so glad to hear that you’ve had fun discovering great bargains and unique gift items on HiBid. It's fantastic that the seller was able to assist you quickly in resolving pickup issues and accommodating any concerns with your purchases. Your feedback is greatly appreciated, and we’re thrilled you happened upon HiBid and decided to stay! Happy bidding, and we look forward to helping you find more hidden treasures!
So, I was cleared for their "auction" and bid 40 min before it closed. 3x the amount showing
It closed at the amount before I bid.
My bid wasn't accepted.
Unreal.
STAY AWAY, NOT A PROFESSIONAL AUCTION HOUSE.
HORRID customer service, amateur auctioneer.
Read the negative reviews as they are spot on.
WARNING EVERYONE to not even bother.
What a waste of time and energy.
We're really sorry to hear about your frustrating experience. At HiBid, we strive to ensure a smooth and professional auction process for all of our users, and we sincerely apologize that this was not your experience. We take issues like this seriously and want to make things right. We would appreciate the chance to investigate further and resolve any concerns you have. Please feel free to reach out to our support team directly at 844-775-4774, and we'll do our best to assist you. Thank you for sharing your feedback, and we hope to regain your trust.
The process was fine. The % added to the final cost makes me think the bid I will do I am decreasing my bid due the %
Thank you for sharing your feedback. We understand your concerns about the percentage added to the final bid. This percentage, often referred to as a buyer’s premium, is determined by the seller and is standard in many auctions. It’s always a good idea to factor this into your bidding strategy.
We’re glad to hear the process went smoothly otherwise, and we appreciate your input as we strive to make the auction experience as transparent and enjoyable as possible.
A few things I was hoping to win I was outbid. I was disappointed but that's the nature of auctions.
Thank you for sharing your feedback! We’re glad to hear you felt your wins were worth the money, even though it’s always tough to miss out on items you were hoping to win. That’s definitely the nature of auctions, and we hope your next bidding experience brings you even more success.
Thank you for choosing HiBid, and we look forward to seeing you in future auctions!
All is good with Hi Bids BUT You should include shipping prices tied to the buyers zip code. That would make a difference on how much I would bid or to bid at all. Then goodwill site does this.
Thanks for your 5-star review, Mike! We're glad you're enjoying the bidding process. Since shipping costs are set by individual sellers, they can vary. We recommend reaching out to the seller before bidding to get an idea of shipping costs. Thanks for your feedback, and happy bidding! 😊
User friendly, good, clear info from seller. Close timing was good. Descriptions were accurate.
Thank you for the wonderful review! We’re so glad to hear you found the auction user-friendly with clear info and accurate descriptions. That smooth close timing is always a bonus, too!
We appreciate you being a part of the HiBid community and hope to see you back at more Virginia auctions soon.
I love buying through HiBid. The website is very user-friendly. I especially like when I click to view a specific lot, then click to go back to the auction, it takes me to the exact spot I left off, not all the way back to the beginning. Also, I'm always met with smiling, friendly faces from helpful people when picking up auctions.
Hi Victoria, thank you for the amazing review! We're so glad to hear that you love using HiBid and find the website user-friendly. It's great to know that the navigation feature is working well for you, and we're happy to hear you've had positive experiences with the sellers' teams during pickup. We truly appreciate your kind words and your continued support!
Lost the connection on the live feed several times. This always seem to happen
Thanks for your feedback, Pamela! We understand how frustrating connection issues can be, especially during live bidding. While HiBid continuously works on improving the platform, connection stability can also be affected by network conditions. If this issue persists, we recommend reaching out to HiBid support at 844-775-4774 for assistance. We appreciate your input! 😊
My most recent auction was 1/22/25. I have bid on many auction before and they're always good about information on times, and requirements on both biding and pickup or shipping options.
All companies have a good feel for describing what they are are and their condition, they also do good photos.
Thank you for the 5-star review! We’re thrilled to hear you’ve had great experiences with HiBid auctions and found the information, descriptions, and photos helpful. Your support and feedback mean a lot to us!
I have been using HiBid for quite awhile and find it very helpful and convenient finding items that I can use at reasonable prices. I can stay within my budget, and anything saved is added to the following budgeted project
Hi David, thank you for the fantastic 5-star review! We’re thrilled to hear HiBid has been helpful and convenient for you. It’s great to see you finding items within your budget—happy bidding! 😊
I won multiple items at a reasonable price. My items were all grouped together at time of pick up.
Thanks for your positive review! We're thrilled to hear that you had a great experience winning multiple items and that your pickup went smoothly. We hope you continue to find great deals in future auctions!
We love it! We picked up our purchase on December 28, it was in great shape. Really enjoyed doing the live auction. Keep up the great work!
Thank you so much for sharing your wonderful experience! We’re delighted that you enjoyed the live auction and that your purchase was in great shape when you picked it up. Our team works hard to create a fun, user-friendly experience for all bidders, and your feedback means a lot to us. We look forward to continuing to serve you in future auctions!
Bidding in person instead of online is better.
This online bidding is bull$#*! and a scam.
I arrested a guy that all he did was bid up products for auction houses.
We appreciate your feedback, Ari, and we're sorry to hear that online bidding hasn’t met your expectations. The time between bids is set by individual auctioneers, and we encourage bidders to reach out directly to auction houses with any concerns. If you’d like to discuss your experience further, please contact our support team at 844-775-4774. We value your input and are always looking for ways to improve.
Nice to have a common platform that multiple sellers use. The only real issue that I have is that on a phone, with the default view, you don't see enough words of the item title. Choosing list view for turning phone sideways is a workaround, but I'd like to see the list view be the default.
Thanks for your feedback, Lynn! We're glad you enjoy the platform and appreciate your suggestion about the default view on mobile. We’re always looking for ways to improve the experience, so we’ll pass this along to the team. Happy bidding!
Great site and easy to use
Lots of different auctions to choose from
Thank you for your 5-star review, Ed! We're glad to hear you find the site easy to use. Happy bidding!
You need to check out other auction sites and change to their platform!
Thank you for your feedback, Barry. We understand the frustration that can come from delays in auction updates.
While HiBid’s platform uses a soft close system to help prevent last-second "sniping," there can sometimes be a short delay in updates depending on internet speed, device settings, or the auctioneer's configuration. Many auctioneers also run timed auctions rather than live webcast auctions, which can feel different from real-time bidding environments.
We appreciate you sharing your experience and will pass along your suggestion. If you’d like help finding auctions with live webcast bidding for a more real-time feel, or if you’re having consistent issues with updates, feel free to reach out to our support team at (844) 775-4774. We’re here to help!
Answer: Licensed auctioneer here- auction law is that if you give notice that you need to retract your bid before the hammer falls (or the auction ends online) that the auctioneer is required to retract the bid. Actual law also dictates that bidding must start over at opening bid, not the next highest bid.
Answer: Very easy. If you dont get someone immediately they do call back. But once again if you have a problem with items contact the auction house not hibid. Hibid doesn't auction they only provide the platform
Answer: Most auctioneer there are scammers, a thrift store would be better option.
Answer: YES! Confirmed by an auctioneer I know. Hibid auctioneers can see your "maximum bid" and in most states it's legal to "shill" an auction or to bid against the public bidders - to "ensure reasonable sale prices" per national auctioneers associations. Also, anyone can set up an identity and bid against you. Although that may get interesting when they have to pay a commission to "buy" their own item!
Answer: "Mechanically challenged" is often a term auctioneers use to indicate that an item might not be functioning properly. It usually means that the piece needs repairs, doesn't operate as intended, or may have some technical issues. It's best to reach out to the seller for a clearer explanation to avoid any surprises. By confirming the exact condition directly with them, you'll have a better understanding of what you're bidding on.
Answer: Yes, if you suspect any fraud, please contact HiBid directly at 844-775-4774. Our team is here to assist you and ensure a safe and secure experience.
Answer: Some auctioneers require credit card verification as part of the bidder registration process. This process involves a temporary authorization charge of $1.00 to ensure the card is valid. In some cases, additional processing fees or taxes might cause the amount to appear slightly higher, such as $1.46. Please rest assured that this is not an actual charge but rather a temporary hold that will be released by your card issuer. Typically, these holds clear within 5-7 business days, depending on your financial institution. If the charge doesn't disappear after this time, we recommend contacting your credit card provider for further assistance.
Answer: Thank you for reaching out regarding your bidder rating and the reasons behind it. Bidder ratings on HiBid are determined by various factors, such as your bidding activity and whether you've been permanently approved or declined by auction companies in the past. Unfortunately, HiBid support and bidders themselves cannot view or access these ratings or the specific reasons behind them, as this information is exclusively available to auctioneers. The best way to gain insight is to contact an auctioneer you have a good relationship with or one whose auctions you'd like to participate in. They may be able to provide some clarity or work with you to address any concerns.
Answer: Thank you for reaching out! We understand how it can be confusing when an item is removed before an auction ends, but please rest assured it's not a scam. Sometimes auctioneers encounter unforeseen issues and may need to cancel or relist items. Keep in mind that auctioneers often work with consignors to ensure items are sold fairly, which can involve reserve prices or other considerations that may or may not be visible on specific listings. We recommend reaching out to the auctioneer directly for more details. If you have any difficulty reaching them, we're here to help facilitate communication.
Answer: Yes, HiBid regularly features a wide selection of motorcycles available for auction.
Thank you for your feedback, George. We understand how it can be difficult to determine if an auction has reserved or unreserved items. In many cases, it's best to contact the seller directly for clarification. If you need assistance, feel free to reach out to HiBid Support at 844-775-4774. We appreciate your input and are constantly working to improve the experience!