HiBid has a rating of 4 stars from 2,834 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process and online auctions. HiBid ranks 2nd among Auction sites.
Cold and rainy here. It's nice to be able to stay home and still bid on an auction
Overall the auction experience was ok. The grooming clippers was not as described/pictured in the auction...the picture was of the more expensive grooming set but I received the set without the beard trimmer and the auction depicted both grooming tools. Also, the unopened box for the headset was opened and the part that goes around the head is broke,,,snapped in two pieces...so useless. And the "open box, used Keurig" was not listed as broken or untested...used is ok, but the Keurig does NOT work. This was only my second time bidding here, the first experience was better. I never received defective or broken items on my first experience. I purchased a salvage skid as well and the items in the salvage skid were of better quality than the items I actually bid on.
Thank you for your feedback, Tracy. We’re sorry to hear about the issues you’ve experienced with your recent auction purchases. It's important to us that all items meet the descriptions and expectations, and we understand your frustration with receiving items that weren’t as described.
We recommend reaching out directly to the seller for resolution, as they are responsible for ensuring the accuracy of the descriptions and handling returns. If you’ve already done so and haven’t received a response, feel free to contact HiBid Support at 844-775-4774, and we’ll assist you in escalating the issue.
We appreciate you sharing your thoughts and will continue to work on improving your experience.
I enjoy the auctions, however we rely on good descriptions and good pictures of what is being sold. Showing all damages pointing out bad areas. This past auction we called and left a message and never got a return call. There was a trailer we would have bid on but no size and length listed.
Thank you for your feedback, Deonne! We’re glad to hear you enjoy the auctions. We understand how important detailed descriptions, clear pictures, and accurate information are for making informed bidding decisions. If you’re having trouble getting in touch with an auction house, feel free to reach out to HiBid Support at 844-775-4774, and we’ll do our best to assist you. Your input is valuable and helps us work toward improving communication and overall user experience. Thank you, and happy bidding!
Great experience and fast bidding. Love the system and 60 second updates.
Have won bids on Hines several times and have been consistently satisfied.
Thank you for your wonderful feedback, Wilda! We’re thrilled to hear that you’ve consistently had a great experience with HiBid. We look forward to your future wins! Happy bidding! 😊
I won several lots from Air Capital Market Place a few weeks ago. When my items arrived there was one lot missing. I emailed them but have never gotten a response. It was lot # 2036, 12/30/24
I'm sorry to hear about the missing lot (#2036 from 12/30/24) and the lack of response from Air Capital Marketplace. I recommend calling the seller directly to address this issue. If you need assistance facilitating communication, please contact HiBid support at 844-775-4774. We appreciate your understanding and are here to help ensure a positive experience.
Very nice and very helpful. The staff was excellent. Would do it again
Thanks for your 5-star review, Keith! We're glad to hear you had a great experience. It sounds like the seller provided excellent service—glad to know you'd bid again! Happy bidding! 😊🎉
Very easy and efficient every thing went smooth. Process was easy
Thank you for your review, Jaci! We're glad to hear that your experience was smooth and efficient. If you ever have any further questions or need assistance with payment options or anything else, feel free to reach out. Happy bidding!
Don't use max bid. In a recent auction I noticed all the items I would max bid on the same individual would always bid $1 lower than my max bid I would list bumping it to the max bid amount.
Thanks for your feedback, Trevor. Auctions can be competitive, and it’s not uncommon for other bidders to place incremental bids close to your max. If you have concerns about specific bidding activity, we recommend reaching out to the seller directly for clarification. You can also contact HiBid support at 844-775-4774 if you need further assistance. We appreciate your input!
I got a computer and it came without chords, and it was broken on the screen and the speakers.
Thank you for your review, Randy. We're sorry to hear about your experience. Since each seller manages their own listings and item conditions, we recommend reaching out to the seller directly for clarification or a resolution. If you need further assistance, you can also contact HiBid support at 844-775-4774.
Easy site to use. Easy to bid. I like how you can preset a max bid.
Thanks, Michael! We’re glad you find the site easy to use and enjoy features like max bidding. Appreciate the 5-star review!
It is easy to register and bid. The auction finish up and the bill are easy.
Thanks, Barb! We're so glad to hear everything's been smooth and easy for you—happy bidding! 😊
Easy to bid on, convenient to pick up. Was not to crazy about having to wait 2 min to bid again.
Thank you for your review and for bidding with HiBid! We're glad to hear you found the platform easy to use and the pickup process convenient.
Regarding the 2-minute wait to bid again—that's not a standard HiBid feature, so it may be specific to the auction you participated in. We recommend reaching out directly to the seller or contacting HiBid support so they can look into the details and ensure everything is running smoothly.
We appreciate your feedback and hope to see you in more auctions soon!
It was very nice experience. It was very easy to use. It was my first time using the site.
Thanks for the great feedback, Carman! We're so glad you enjoyed your first experience using HiBid. If you ever have questions, feel free to reach out to the seller listed on the auction page or contact HiBid Support at 844-775-4774. Happy bidding!
It was easy to use and follow along with the different items and easy to use.
Thank you for your 5-star review, Barbara! We're glad to hear you found it easy to use and follow along with the items. Happy bidding!
Easy to bid, easy to follow my bids.
Updates are fast.
Will bid again.
Thank you for your review, Thomas! We're glad you had a great experience with bidding and updates. Looking forward to your next bid! ⭐🎯
Bidding. Was very easy and bids were posted immediately! Pickup was fast and easy!
Thanks for the awesome review! We're glad to hear the bidding process was smooth and that pickup was quick and easy. That’s exactly the experience we aim for!
We appreciate you using HiBid and hope to see you back in another auction soon.
Easy to register, easy to bid, expedient replies to out bids.
Thank you for your 4-star review, Elizabeth! We're glad to hear you enjoyed the experience and found registration and bidding easy. We appreciate your feedback and are always working to improve. If there's anything we can do to make it even better, feel free to let us know! 😊
Open durning snow storm, crazy like me. Answered telephone when called..
Thank you for your 5-star review, Steve! We're glad to hear you had a positive experience, even during challenging weather conditions. It's great to know the team was responsive and accommodating. Wishing you continued success in your auctions! 😊🎉
I was not able to toggle between pictures, the site often froze.
Thank you for your feedback, Tammie. We’re sorry to hear you're experiencing issues with the site, such as difficulty toggling between pictures and freezing. We’re constantly working on improving performance and appreciate your input. To resolve this, we recommend trying to clear your cache or using a different browser. If the issue persists, feel free to reach out to HiBid support at 844-775-4774 for assistance. We hope to improve your experience moving forward! 😊
Answer: Licensed auctioneer here- auction law is that if you give notice that you need to retract your bid before the hammer falls (or the auction ends online) that the auctioneer is required to retract the bid. Actual law also dictates that bidding must start over at opening bid, not the next highest bid.
Answer: Very easy. If you dont get someone immediately they do call back. But once again if you have a problem with items contact the auction house not hibid. Hibid doesn't auction they only provide the platform
Answer: Most auctioneer there are scammers, a thrift store would be better option.
Answer: YES! Confirmed by an auctioneer I know. Hibid auctioneers can see your "maximum bid" and in most states it's legal to "shill" an auction or to bid against the public bidders - to "ensure reasonable sale prices" per national auctioneers associations. Also, anyone can set up an identity and bid against you. Although that may get interesting when they have to pay a commission to "buy" their own item!
Answer: "Mechanically challenged" is often a term auctioneers use to indicate that an item might not be functioning properly. It usually means that the piece needs repairs, doesn't operate as intended, or may have some technical issues. It's best to reach out to the seller for a clearer explanation to avoid any surprises. By confirming the exact condition directly with them, you'll have a better understanding of what you're bidding on.
Answer: Yes, if you suspect any fraud, please contact HiBid directly at 844-775-4774. Our team is here to assist you and ensure a safe and secure experience.
Answer: Some auctioneers require credit card verification as part of the bidder registration process. This process involves a temporary authorization charge of $1.00 to ensure the card is valid. In some cases, additional processing fees or taxes might cause the amount to appear slightly higher, such as $1.46. Please rest assured that this is not an actual charge but rather a temporary hold that will be released by your card issuer. Typically, these holds clear within 5-7 business days, depending on your financial institution. If the charge doesn't disappear after this time, we recommend contacting your credit card provider for further assistance.
Answer: Thank you for reaching out regarding your bidder rating and the reasons behind it. Bidder ratings on HiBid are determined by various factors, such as your bidding activity and whether you've been permanently approved or declined by auction companies in the past. Unfortunately, HiBid support and bidders themselves cannot view or access these ratings or the specific reasons behind them, as this information is exclusively available to auctioneers. The best way to gain insight is to contact an auctioneer you have a good relationship with or one whose auctions you'd like to participate in. They may be able to provide some clarity or work with you to address any concerns.
Answer: Thank you for reaching out! We understand how it can be confusing when an item is removed before an auction ends, but please rest assured it's not a scam. Sometimes auctioneers encounter unforeseen issues and may need to cancel or relist items. Keep in mind that auctioneers often work with consignors to ensure items are sold fairly, which can involve reserve prices or other considerations that may or may not be visible on specific listings. We recommend reaching out to the auctioneer directly for more details. If you have any difficulty reaching them, we're here to help facilitate communication.
Answer: Yes, HiBid regularly features a wide selection of motorcycles available for auction.
Thanks for the kind review! Cold and rainy days are definitely made better when you can stay warm at home and win some great auction items. We're glad HiBid made that possible for you!
Stay cozy, and happy bidding!