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HiBid

Overview

HiBid has a rating of 4 stars from 2,834 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process and online auctions. HiBid ranks 2nd among Auction sites.

service
433
value
143
shipping
114
returns
110
quality
130
This company responds to reviews on average within 2 days

Instant Feedback

4,661 reviews
+163
How would you rate HiBid?
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Illinois
1 review
0 helpful votes
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Great Way to Auction
April 19, 2025

Cold and rainy here. It's nice to be able to stay home and still bid on an auction

Date of experience: April 8, 2025
Audriana B. HiBid Rep
2 weeks ago

Thanks for the kind review! Cold and rainy days are definitely made better when you can stay warm at home and win some great auction items. We're glad HiBid made that possible for you!

Stay cozy, and happy bidding!

Canada
3 reviews
7 helpful votes
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Not sure about the quality...
February 2, 2025

Overall the auction experience was ok. The grooming clippers was not as described/pictured in the auction...the picture was of the more expensive grooming set but I received the set without the beard trimmer and the auction depicted both grooming tools. Also, the unopened box for the headset was opened and the part that goes around the head is broke,,,snapped in two pieces...so useless. And the "open box, used Keurig" was not listed as broken or untested...used is ok, but the Keurig does NOT work. This was only my second time bidding here, the first experience was better. I never received defective or broken items on my first experience. I purchased a salvage skid as well and the items in the salvage skid were of better quality than the items I actually bid on.

Date of experience: January 23, 2025
Audriana B. HiBid Rep
3 months ago

Thank you for your feedback, Tracy. We’re sorry to hear about the issues you’ve experienced with your recent auction purchases. It's important to us that all items meet the descriptions and expectations, and we understand your frustration with receiving items that weren’t as described.

We recommend reaching out directly to the seller for resolution, as they are responsible for ensuring the accuracy of the descriptions and handling returns. If you’ve already done so and haven’t received a response, feel free to contact HiBid Support at 844-775-4774, and we’ll assist you in escalating the issue.

We appreciate you sharing your thoughts and will continue to work on improving your experience.

Texas
1 review
0 helpful votes
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Na
January 26, 2025

I enjoy the auctions, however we rely on good descriptions and good pictures of what is being sold. Showing all damages pointing out bad areas. This past auction we called and left a message and never got a return call. There was a trailer we would have bid on but no size and length listed.

Date of experience: January 16, 2025
Audriana B. HiBid Rep
3 months ago

Thank you for your feedback, Deonne! We’re glad to hear you enjoy the auctions. We understand how important detailed descriptions, clear pictures, and accurate information are for making informed bidding decisions. If you’re having trouble getting in touch with an auction house, feel free to reach out to HiBid Support at 844-775-4774, and we’ll do our best to assist you. Your input is valuable and helps us work toward improving communication and overall user experience. Thank you, and happy bidding!

Missouri
1 review
0 helpful votes
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Great place to buy
May 3, 2025

Great experience and fast bidding. Love the system and 60 second updates.

Date of experience: April 23, 2025
New York
1 review
0 helpful votes
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Hindi's the best
April 17, 2025

Have won bids on Hines several times and have been consistently satisfied.

Date of experience: April 7, 2025
Audriana B. HiBid Rep
3 weeks ago

Thank you for your wonderful feedback, Wilda! We’re thrilled to hear that you’ve consistently had a great experience with HiBid. We look forward to your future wins! Happy bidding! 😊

Georgia
1 review
0 helpful votes
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Auctioneer Errors & Communication
February 13, 2025

I won several lots from Air Capital Market Place a few weeks ago. When my items arrived there was one lot missing. I emailed them but have never gotten a response. It was lot # 2036, 12/30/24

Date of experience: February 3, 2025
Audriana B. HiBid Rep
3 months ago

I'm sorry to hear about the missing lot (#2036 from 12/30/24) and the lack of response from Air Capital Marketplace. I recommend calling the seller directly to address this issue. If you need assistance facilitating communication, please contact HiBid support at 844-775-4774. We appreciate your understanding and are here to help ensure a positive experience.

Pennsylvania
1 review
0 helpful votes
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Perfect
February 14, 2025

Very nice and very helpful. The staff was excellent. Would do it again

Date of experience: February 4, 2025
Audriana B. HiBid Rep
3 months ago

Thanks for your 5-star review, Keith! We're glad to hear you had a great experience. It sounds like the seller provided excellent service—glad to know you'd bid again! Happy bidding! 😊🎉

Colorado
2 reviews
1 helpful vote
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Easy
March 30, 2025

Very easy and efficient every thing went smooth. Process was easy

Date of experience: March 20, 2025
Audriana B. HiBid Rep
1 month ago

Thank you for your review, Jaci! We're glad to hear that your experience was smooth and efficient. If you ever have any further questions or need assistance with payment options or anything else, feel free to reach out. Happy bidding!

Sri Lanka
1 review
0 helpful votes
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Don't use max bid.
February 23, 2025

Don't use max bid. In a recent auction I noticed all the items I would max bid on the same individual would always bid $1 lower than my max bid I would list bumping it to the max bid amount.

Date of experience: February 12, 2025
Audriana B. HiBid Rep
2 months ago

Thanks for your feedback, Trevor. Auctions can be competitive, and it’s not uncommon for other bidders to place incremental bids close to your max. If you have concerns about specific bidding activity, we recommend reaching out to the seller directly for clarification. You can also contact HiBid support at 844-775-4774 if you need further assistance. We appreciate your input!

California
1 review
0 helpful votes
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Horrible
March 18, 2025

I got a computer and it came without chords, and it was broken on the screen and the speakers.

Date of experience: March 8, 2025
Audriana B. HiBid Rep
2 months ago

Thank you for your review, Randy. We're sorry to hear about your experience. Since each seller manages their own listings and item conditions, we recommend reaching out to the seller directly for clarification or a resolution. If you need further assistance, you can also contact HiBid support at 844-775-4774.

Indiana
1 review
0 helpful votes
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Good
April 14, 2025

Easy site to use. Easy to bid. I like how you can preset a max bid.

Date of experience: April 4, 2025
Audriana B. HiBid Rep
3 weeks ago

Thanks, Michael! We’re glad you find the site easy to use and enjoy features like max bidding. Appreciate the 5-star review!

Ohio
1 review
0 helpful votes
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I have no problems.
April 13, 2025

It is easy to register and bid. The auction finish up and the bill are easy.

Date of experience: April 3, 2025
Audriana B. HiBid Rep
3 weeks ago

Thanks, Barb! We're so glad to hear everything's been smooth and easy for you—happy bidding! 😊

Illinois
1 review
0 helpful votes
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Very convenient
April 18, 2025

Easy to bid on, convenient to pick up. Was not to crazy about having to wait 2 min to bid again.

Date of experience: April 6, 2025
Audriana B. HiBid Rep
2 weeks ago

Thank you for your review and for bidding with HiBid! We're glad to hear you found the platform easy to use and the pickup process convenient.

Regarding the 2-minute wait to bid again—that's not a standard HiBid feature, so it may be specific to the auction you participated in. We recommend reaching out directly to the seller or contacting HiBid support so they can look into the details and ensure everything is running smoothly.

We appreciate your feedback and hope to see you in more auctions soon!

Florida
1 review
0 helpful votes
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It was very nice experience. It was very easy to use. It was my first time using the site.

Date of experience: April 4, 2025
Audriana B. HiBid Rep
3 weeks ago

Thanks for the great feedback, Carman! We're so glad you enjoyed your first experience using HiBid. If you ever have questions, feel free to reach out to the seller listed on the auction page or contact HiBid Support at 844-775-4774. Happy bidding!

Maryland
1 review
0 helpful votes
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Easy
March 10, 2025

It was easy to use and follow along with the different items and easy to use.

Date of experience: February 28, 2025
Audriana B. HiBid Rep
2 months ago

Thank you for your 5-star review, Barbara! We're glad to hear you found it easy to use and follow along with the items. Happy bidding!

Canada
1 review
0 helpful votes
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Great Auction
March 19, 2025

Easy to bid, easy to follow my bids.
Updates are fast.
Will bid again.

Date of experience: March 9, 2025
Audriana B. HiBid Rep
2 months ago

Thank you for your review, Thomas! We're glad you had a great experience with bidding and updates. Looking forward to your next bid! ⭐🎯

California
1 review
0 helpful votes
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HiBid Auction made easy!
April 18, 2025

Bidding. Was very easy and bids were posted immediately! Pickup was fast and easy!

Date of experience: April 8, 2025
Audriana B. HiBid Rep
2 weeks ago

Thanks for the awesome review! We're glad to hear the bidding process was smooth and that pickup was quick and easy. That’s exactly the experience we aim for!

We appreciate you using HiBid and hope to see you back in another auction soon.

Canada
1 review
0 helpful votes
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Enjoyed the experience.
March 3, 2025

Easy to register, easy to bid, expedient replies to out bids.

Date of experience: February 21, 2025
Audriana B. HiBid Rep
2 months ago

Thank you for your 4-star review, Elizabeth! We're glad to hear you enjoyed the experience and found registration and bidding easy. We appreciate your feedback and are always working to improve. If there's anything we can do to make it even better, feel free to let us know! 😊

Canada
1 review
0 helpful votes
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Fast turnaround picked up on snow day.ws described.
February 26, 2025

Open durning snow storm, crazy like me. Answered telephone when called..

Date of experience: February 16, 2025
Audriana B. HiBid Rep
2 months ago

Thank you for your 5-star review, Steve! We're glad to hear you had a positive experience, even during challenging weather conditions. It's great to know the team was responsive and accommodating. Wishing you continued success in your auctions! 😊🎉

Kansas
1 review
0 helpful votes
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This site is clunky and often glitches
March 4, 2025

I was not able to toggle between pictures, the site often froze.

Date of experience: February 22, 2025
Audriana B. HiBid Rep
2 months ago

Thank you for your feedback, Tammie. We’re sorry to hear you're experiencing issues with the site, such as difficulty toggling between pictures and freezing. We’re constantly working on improving performance and appreciate your input. To resolve this, we recommend trying to clear your cache or using a different browser. If the issue persists, feel free to reach out to HiBid support at 844-775-4774 for assistance. We hope to improve your experience moving forward! 😊