Overview
HiBid has a rating of 4 stars from 2,834 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process and online auctions. HiBid ranks 2nd among Auction sites.
Instant Feedback
It has gotten to the point that depending on the auction company where after you say spend 350.00$ by the time you get the product and pay taxes of say 9.1 % and a 85.00 shipping fee that's 169.00 over the 350$ I gave for it over 500.00 $ and worth with the damage that it has? It is getting absolutely disgusting the charges especially the shipping seems they started a business for their family? Auctions were always what it says an auction then someone decided they could get by with not only charging the seller which is the custom they said we can get money out of the buyer too! Dont know how much longer I can afford to do this that's a lot it's one of the very last things I enjoy so take that too!
Would like to be able to view the realized prices on all auctions it also helps when you are the seller and cannot keep up with the auction when soft close is so rampant
App locked up on my phone when I scrolled too fast as it always does within 2-3 minutes of items closing. Needless to say, I was unable to bid on some desired items as I had to shutdown everything, reboot and start over.
Thank you for your feedback, Vic. We’re sorry to hear about the issues you experienced with the app. If you’re using a smartphone, we recommend switching to a web browser for a more stable experience, as this may help prevent the app from locking up during the auction. If the issue continues, please reach out to HiBid Support at 844-775-4774, and we’ll assist you further. We appreciate you sharing your experience and will continue working to improve the platform.
Item could have had more photos to highlight product defects, but for the price I got it for I cannot complain.
Thank you for sharing your feedback! We’re glad to hear you’re satisfied with the price, but we understand the importance of accurate descriptions and detailed photos in helping bidders make informed decisions. Sellers manage the listings, so we’ll share your suggestion to encourage more comprehensive photos and descriptions in the future.
We appreciate your support and hope your next auction experience is even better!
Great experience and interesting items to bid on. Looking forward to more auctions in the future.
Thank you for the 5-star review, Chuck! We're thrilled to hear you had a great experience and are excited about more auctions in the future. Happy bidding, and we look forward to seeing you again soon! 😊
With buyer rates going up a rates or percent tool to search by would improve efficiency.
It's a great system for bidding. Sometimes you win...sometimes you lose.
Beware of fine print as some auction houses state that all item sold are "as is" and you might be stuck with something that is broken...missing parts, etc.
Have used company PkgPlace for shipping from far from home Auction Houses. Great service and prices.
Thank you for the 5-star review! We’re thrilled to hear you think HiBid is a great system. Your support means so much to us!
At first I was hesitant about bidding on-line thru HiBid, but after my 1st experience with the process, I have been involved in 3 auctions now! Each auction company was different. Some better than others. But the process through HiBid was stellar. The timely manner for all the bids were GREAT!
The only thing I wished they did was to show the winning bid amount for the item you were bidding on or watching.
Other than that, a deserved 5 Star Rating:-)
Thank you for the 5-star review, Ed! We’re thrilled to hear your first bidding experience went well. Welcome to the community, and we hope you continue to enjoy bidding—happy bidding!
Rude seller sent me threatening emails after auction because my bank denied the initial charge due to suspected fraud. Terrible customer service!
We apologize for the delayed response, Jared, and are truly sorry to hear about your experience. It’s unacceptable for a seller to send threatening emails, and we take concerns about inappropriate communication seriously. We recommend reaching out directly to the auctioneer or contacting our support team at 844-775-4774 if you need assistance in addressing this matter. We want to ensure that all users have a positive experience, and we appreciate you bringing this to our attention. Thank you for sharing your feedback.
This could be a great platform and there are some decent honest ACTUAL auctioneers on here but there are also a lot of scammers selling on here and its really hard to differentiate until you expeirnce it. I would suggest save your time, energy, and money and not have to learn the hard way.
Bought some items and spent thousands of dollars to only be sent cheap fake jewelry which was not what was described or listed. Same company shill bids and most things sell to a "floor bidder". Only for every single item that sold to a "floor bidder" get relisted and re auctioned each week.
I was in their auction and these knives sold to a floor bidder so the lot was passed online. Its outlined in red showing I didnt win. Come to find out, after the auction, they charged my credit card for the original bid I put in, days AFTER my other invoice was paid for with other items I did actually win. I recieved my package and these knives were in there a long with a seperate sheeted invoice fo rthat item as well. So its clearly obvious that they were shill bidding and then went back in and used my last bid as the winning bid. BTW the knives are not Tiffany & Co and not even sterling silver. They are clearly marked Nickel Silver, so they misrepresent and lie abotu their items. That is not just a simple oversight. But the same thing happend on other items sold as fine or precious metals and they were not as they were clearly marked with other markings.
I even tried reporting this to HiBid and was told they cannot do anything about it, they dont have any recourse on scam sellers and that they would continue to allow them to sell on the platform. The only thing they would do for me is reach out to the "auctioneer" on my behalf.
BTW when you google the company's address they are in a tiny office suite inside a coporate building. They dont have the space or means to actually conduct live onsite auctions with real floor bidders.
I found 2 antique purses that I had been looking for. I thought I had bid up high enough, but sure enough, someone else was interested in them, at the end of the auction. You have to watch your item and bid up to its worth. Especially at the auction's closing. I am thrilled that I got my purses!
Hi Margaret, thank you so much for the fantastic review! We’re so glad you were able to find the antique purses you were looking for. It’s always a good idea to watch your items closely, especially as the auction is closing. For shipping information, please reach out directly to the seller, as they will be able to provide you with all the details. We appreciate your support and are happy to hear you're thrilled with your purchases!
I get so sick of not bidding on clothing because listings frequently do not indicate a clothing size. Make it mandatory for a size field to be completed prior to submitting a new clothing article listing!
Thanks for your feedback! We totally understand how important it is to have clear sizing information when bidding on clothing. While sellers set their own listing details, we appreciate your suggestion and will pass it along. In the meantime, if you ever have questions about an item, we recommend reaching out to the seller directly for clarification. Happy bidding!
I have been using Hibid for some time now, I never had any issues with any of the auctions I have purchased from. I was rudely hung up on by one of the Auction houses about my credit card being declined( I called back Right away to resolve this) I explained my bank card was fine but the owner of the auction house hung up on me after explaining he would ban me from their auction house and would ban me from hibid. I will be closing my account on hibid. I really did enjoy the fun of online auctions.
Thank you for sharing your experience, and we deeply regret to hear about the way you were treated by one of the auction houses. We do not condone rude or unprofessional behavior from any of our affiliates, and your experience does not reflect the standard of service we strive to maintain on our platform. We encourage you to share more details with our support team so we can address this matter with the auction house directly.
Your enjoyment of online auctions is important to us, and we’d love the opportunity to help you find other auction houses on HiBid that align with your expectations. If there’s anything we can do to assist or improve your experience, please don’t hesitate to reach out.
So far so good I have purchased quite a bit and I have not been disappointed. I have been recommending this site to friends and family.
Thank you for your review, Genaro! We're thrilled you've had great experiences and appreciate you recommending HiBid to your friends and family. Happy bidding!
I like being able to put in my highest bid even if not watching the entire thing.
The features such as being able to see prior bids or watch list is very helpful.
Having a watch list to concentrate on helps to not over spend and buy just what I want.
Thank you for the 5-star review, Sarah! We’re thrilled to hear you love using the HiBid platform. It’s great to know that the features like placing your highest bid, viewing prior bids, and using the Watchlist are helpful to you. Your feedback means so much to us—thank you for being part of our community! 🌟
1) With HiBid, the amount of the winning bid is not shown to the public. So I might have been interested in a lot, but not have bid on it. Still, I am educating myself in values. So, please consider listing the value of the winning bid. Many on-line sites do so, for example, "Invaluable".
Thank you for your feedback! We understand that seeing final winning bid amounts can be helpful for research and value estimation. However, on HiBid, it is entirely up to each seller whether they choose to display this information.
If you're looking for market value insights, there are other resources available that might help. We appreciate your input and will continue to pass along suggestions like this to improve the platform. Thanks for being a part of the HiBid community!
I had a hard time connecting when the auction went live. Other than that it was a satisfactory experience.
Thank you for sharing your feedback. We’re sorry you had trouble connecting when the auction started. We’re constantly working to improve our platform’s reliability, and we appreciate your patience. We’re glad that overall, you had a satisfactory experience, and we hope to make it even smoother next time!
If the auctioneer doesn't send you your winning bids they have no way of helping you get your items or money or recommence. Only they will contact them if they get nothing so do you. They say they will contact you back and they never do. I lost $227 dollars. I'm a single dad with two special needs children and bought the items for them and now I have gotten nothing
Thank you for sharing your experience, and we sincerely regret the challenges you’ve faced. Your situation is deeply concerning, and we understand how important these items were to you and your children.
We encourage you to reach out to our support team directly at 844-775-4774 so we can investigate this matter further. Please provide the auction details and any relevant information, and we will work to contact the auctioneer on your behalf to facilitate a resolution.
Your trust in our platform matters to us, and we want to do everything we can to help. Thank you for giving us the opportunity to address this issue, and we hope to make things right for you.
I was surprised that the website was as easy to navigate and use as the app had been. I had absolutely no issues using the website for bidding. Everything was a breeze and much easier to navigate than some of the other bidding sites. Highly recommended.
Thanks, Mark! We're glad to hear you found the website easy to use and that bidding was a breeze. We appreciate your recommendation and hope you continue to have great auction experiences on HiBid. Happy bidding! 🎉
HiBid has the best program. It is easy to navigate and sellers are always honest and helpful.
Thanks for the amazing 5-star review, Diane! We're thrilled you found our platform easy to navigate, with seamless mobile transactions. It's wonderful to hear your positive experiences with our sellers, too. We appreciate you choosing HiBid!
I had a very pleasant experience in all aspects. Selling items were very nice. Thank you
Hi Christine! Thank you for the 5-star review! 😊 We're so glad you had a pleasant experience and enjoyed the items. Appreciate your support, and hope to see you again soon! 🎉
It is super seamless and easy to bid. All the auction companies I have dealt with are wonderful, responsive and quick to ship you winnings.
Thank you for your 5-star review, Chris! We're thrilled to hear you had a great experience and found the bidding process seamless. We're glad the auction companies have been responsive and quick with shipping. Happy bidding!
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.
Simplicity & Support For Auctioneers
To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.
Auctioneers, Get Started Today!
With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.
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Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your experience. We’re sorry to hear about the frustrations you’ve faced with fees, shipping costs, and product quality from certain auction houses. While HiBid provides the platform, each auction house sets its own policies, fees, and descriptions. Your feedback about transparency and communication is very important, and we’ll share it with our team to address these concerns where possible.
We’re glad you’ve found HiBid responsive and helpful when you’ve reached out. If there’s anything specific we can assist you with, please don’t hesitate to contact us at 844-775-4774. Your input is valuable, and we want to help make your experience as enjoyable as possible.
Thank you for being part of the HiBid community!