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The company enjoys a strong reputation for its product quality and customer service, with many customers praising the helpfulness and responsiveness of support staff. Shoppers frequently highlight the variety of items available and the overall positive shopping experience, including efficient delivery and well-packaged orders. However, concerns regarding shipping delays, particularly for international orders, and the complexities of returning items have been noted. Despite these issues, the overall sentiment is largely positive, with customers expressing satisfaction with their purchases and a willingness to recommend the boutique to others.
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Hesimple has a very kind work team, I received help from them as soon as I had a problem with sending my package...
I believe faithfully in the therapy of purchases, and this is the place where I always come to satisfy my guilty pleasure. There are many styles and designs is like entering several stores in one. It does not bother me to have to wait for my order to arrive, the only annoying thing is that sometimes it takes time to process the order, which adds extra days to the shipping time, but it's not something that bothers me much.
I want to tell people that they have the opportunity to read me, that I had an excellent experience buying at rikkishop and I want to thank the store for the package well packed and on time that I arrive at my house.
Lovely shop. Well laid out and beautiful stock. A wee biit too pricey for my pocket, but I do pick up the odd or two. Staff are very friendly and always eager to help.
Nice shop to wander around, some things can be expensive, bit of a hit or miss with some of the clothes.
Excellent. Staff so very helpful. Nothing was a bother. Thank you. It is very good company and faithful service. I love this site!
Love it! Unique pieces - clothes, accessories, furniture and household delights! Almost a museum of lovely items
Attempted to cancel order 5 mins after purchase, company says cant find order. Went on back and forth for 3 weeks, can't find order. Products arrived, very poor quality, does not look like pictures, sizing and shape just not right. Never seen clothes like this before.? Made in someone's garage in 5 mins with no pattern.
Low Quality Clothing
Sizes are Wrong
Unable to make returns
Shipping times are over a month
Buyer Beware! Avoid this site! You've been warned!
After waiting almost 2 months to get my order I received 2 of the items I ordered and they are so disappointing. There was no invoice and after the poor details on shipping from CHINA I'm quite certain returning them according to their instructions will be an effort in futility. I'll probably donate them as I'd be embarrassed to give them to someone I know. The fabric quality is incredibly poor. The sizing for a medium is more like an extra small. The shirt is extremely long and was shown as a gauze type material... it is very thin cotton blend? The linen pants are also a very thin material... maybe a blend? If I could cancel the rest of my order I would. According to their return policy you'll most likely be denied. Dont order from the people!
Not only could I not have been more dissatisfied with the quality of the fabric of all three pieces I ordered, but the pants were obviously mislabeled for sizing. To date, I have been unable to get any information from their service department to facilitate a return.
This place is wonderful for plus size women. Their clothing selection is amazing. I'm so glad I don't have to travel to Greensboro any more to shop here!
I have never had a bad experience at this store. Even though a lot of Torrid's clothes aren't my style, any time I go in there with something specific in mind, their sales associates are able to help me find what I need.
The women who work here are lovely, and the clothes are different and more modern than you typically find in sizes 12-28. I even found some clothes made in the USA, which makes me super happy. A great find.
The staff is wonderful - they make you feel welcomed and they tell you what looks good on you. The clothes are pricey though.
The staff is very helpful in finding just the perfect dress or jewelry for any occasion and their sales are GREAT!
They have great clothes with amazing accessories to pair with. They have such good customer service and make you feel so welcome and don't pressure you into buying. The displays are always so neat and have a wide range of prices. Would totally recommend!
Answer: Good Luck! I'm fighting this company via my credit card company! They are a scam.
Answer: Company is located in China. Shipping is 4-6 weeks for partial shipments. Return policy is quite costly as you have to send back to a China and the cost is more than the items!
Answer: They are legitimate in the fact that they make the clothing. But it's definitely false advertising. Sizing, quality, and colors are not as advertised.
Answer: I also am awaiting an address for return. The address labels on the two packages i received Have these return addresses: 1. COLIN 605 W. Victoria St. Commerce CA 90220 And 2. Dept CA #1169 13725 Pipeline Avenue Chino, A 91710 If anyone can confirm which is right, please do so.
Answer: They are a scam out of China! They make it very difficult to return anything. Materials used are lesser quality than what they show. Sizing is completely off. So sad I got suckered into ordering from them. Trying to fight the charges via my credit card company.