From the business
Let HerRoom take over your lingerie drawer. Revolutionary 'Know Your Breasts Bra Finder' and 'Universal Cup Sizing' features guarantee the right cup size.
HerRoom Reviews Summary
The company has established a strong reputation for its wide selection of quality lingerie and prompt delivery, with many customers expressing satisfaction with their purchases and the overall shopping experience. However, concerns regarding customer service emerge, particularly related to response times and support during order issues. Some customers faced challenges with product availability and delays, leading to frustration over returns and communication. While many appreciate the product quality and variety, enhancing customer service responsiveness and addressing logistical issues could further improve overall satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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Found the size and style I was looking for and received my order quickly.
I found front closure bras for large women within minutes! The disappointing part is that they are tight despite measuring myself.
Great to find this place and have a place to shop online for this item.
Well, service is always great, but I do understand how supply chain issues are right now. So, completely understandable.
I was looking for a specific Natori bra. Natori didnt have ANY in my size, and Nordstrom's did not either. I stumbled on Her Room, was shocked to not only find my size, but a bunch of colors!
Good,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, jajsjdhdhsjsjsuwh
DON'T HAVE MUCH LUCK FINDING UNDER GARMENTS THAT I LIKE, BUT THAT CHANGED WHEN I ORDERED FROM HER ROOM. THANK YOU VERY MUCH
Very user friendly. Many choices to choose from and quick delivery
Love HerRoom. I have been shopping with them for over 10 years. Never a problem, always quality products delivered on time. Good prices.
Easy to find product. Easy to order. Easy to pay. Highly recommended.
My first experience with Her Room. I hope that the product delivery will be a seamless as the order experience was. Looking forward to getting the bra in time for my surgery on Friday.
I have ordered from HerRoom previously and was happy with the products and service.
Order timely filled with timely delivery. Thank you
I have small shoulders and big hips. Your nightie fits my hips and doesn't fall off my shoulders. Love it.
Easy to shop, found what I was looking for, and quick delivery.
It was amazing I love the bra it was the perfect size and just like the picture
I've been very busy and can't give a good opinion. Everything is fine though.
Product is not as I imagined in my head. It took a really long time to get here.
Fast delivery. In stock product. What else can you ask for!
Great price and good inventory. I love this swim suit and cannot always find it. Fantastic customer service on your chat screen!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Cathy - Prior to placing your order for your bra, we made you aware it was on pre-order and gave you an anticipated delivery date. You even checked a box agreeing to this. We then sent you 3 status update emails and the product arrived earlier than our promised date. I hope this answers your question.
Kind Regards,
Wilma
Customer Service Manager