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Let HerRoom take over your lingerie drawer. Revolutionary 'Know Your Breasts Bra Finder' and 'Universal Cup Sizing' features guarantee the right cup size.
HerRoom Reviews Summary
The company has established a strong reputation for its wide selection of quality lingerie and prompt delivery, with many customers expressing satisfaction with their purchases and the overall shopping experience. However, concerns regarding customer service emerge, particularly related to response times and support during order issues. Some customers faced challenges with product availability and delays, leading to frustration over returns and communication. While many appreciate the product quality and variety, enhancing customer service responsiveness and addressing logistical issues could further improve overall satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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I found what I wanted on this site. I ordered them, & I received them, & they was perfect!
I find it very easy to buy, return, and exchange items with HerRoom. They carry the larger sizes that I need at reasonable prices.
It took longer than anticipated, but was pleased with product.
The bra I ordered I ended up not liking so I returned it. I'm still trying to patiently wait for my refund but its taking a long time for that so I won't be ordering from herroom again. I dont like waiting a month or over a month for my money.
I have ordered from HerRoom several times with no problems.
Fast and pleasant. I love my new half slip! It's hard to find half and whole slips these days. I would love one in navy blue! Thank you so much!
Her Room always has the size I need and the service is great.
I really appreciate the quality products carried by her room. You have brands that are difficult to find in retail stores.
The black xl was way too small. But I had washed it thinking it was like others I had ordered
There were unavoidable delay updates, but updates were very informative
Found a bra I have been searching for hours at the mall and online
Found a bra I have been searching for for hours at the mall and online
Prompt; informative. A lot of feedback throughout the experience.
Returned here a few times now, usually have no problems, ordering is easy, delivery is usually on time
Easier than finding my size locally... not too many stores around here carry large sizes.
I love my products! One thing that I ordered never came because they stopped making this product. That was disappointing.
It was prompt and arrived in a timely manner. Thank you.
Always easy to find what I need and online shopping a breeze. Thank you!
I was very please with my purchases.
I have order before and would highly recommend your company
Second part of my order took quite a bit longer than the first items.
I thought I had ordered one black and one nude bra, but somehow ended up ordering 2 nude. Also, if the bras are thin enough to let nipple lines show, please state that clearly somehow. I work in refrigeration and need bras that conceal. I look for "lined" bras, but that doesn't always mean modesty.
Hello Rachel - I have confirmed you ordered 2 nude bras - no black. And, the bra states it is unpadded and lined. I hope this answers your question.
Kind Regards,
Wilma
Customer Service Manager
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Alyssa - We have kept you updated on the fact that your order has not arrived at our warehouse. As soon as it does, you will be refunded. You asking for a refund before receipt of your return is not our policy and has been explained to you in multiple phone calls. I hope this answers your question.
Kind Regards,
Wilma
Customer Service Manager