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From the business
Let HerRoom take over your lingerie drawer. Revolutionary 'Know Your Breasts Bra Finder' and 'Universal Cup Sizing' features guarantee the right cup size.
HerRoom Reviews Summary
The company has established a strong reputation for its wide selection of quality lingerie and prompt delivery, with many customers expressing satisfaction with their purchases and the overall shopping experience. However, concerns regarding customer service emerge, particularly related to response times and support during order issues. Some customers faced challenges with product availability and delays, leading to frustration over returns and communication. While many appreciate the product quality and variety, enhancing customer service responsiveness and addressing logistical issues could further improve overall satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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Simple ease of ordering and variety of name brand products
Arrived in excellent condition exactly as described thank you
It was fun shopping and the little extra "so noted" details were nice,
Easy ordering, very pleasant. I appreciate the free shipping.
Great turn around time. Old fashion bra for my 96 year old mom.
Not impressed with bra at all! Very disappointed in the fit and support!
It was easy to find the size and features I wanted, and I know the items will fit. I was disappointed that the order took 4 months to process. It was worth the wait.
It was easy to find the size and features Iwanted, and I know the items will fit.
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I love HerRoom. They always have great prices on the bras I wear.
Great product, delivered quickly, and looked exactly as advertised.
I could have gotten a better qualoty garment the following week. I would not have ordered from you if i had known you were on the otherside of the globe.
Hello Mary - We are a USA company operating in the USA.
Kind Regards,
Wilma
Customer Service Manager
Super easy to shop on the site, very simple to navigate.
The material is very soft and nice and comfortable. Love it. Will always order from right here. I've found a bra that fits perfectly. L
The items were painfully slow in arriving however I DO NOT hold the company responsible. They kept me informed of any progress and I was fine with the updates. The items eventually arrived and all was well. I am very pleased with my purchase and will continue to order.
Great items cannot wait to wear them all. Hope to be back again soon to order more
Just as I requested./////////////////////////////////////////////////////////////////////////////////////////////////////////
I've been shopping with HerRoom for years and years now, and I can always count on them to have the best selection and service.
I have to wear the bras inside out to get cotton to cover the elastic on the bottom. You said your bras were all cotton. Your description of the bras are not correct.
I have no complaint with my SHOPPING EXPERIENCE. I have no complaint with the speed with which i was able to exchange my too small pajamas with a larger pair. I paid for the service and the products. I do not wish to spend my time, which at my age is all too short, with rating merchants.
Best fitting bras I ever purchased. Very good quality.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Laura - You ordered a best-selling bra of many years. If it is not fitting and supporting, these are signs you probably need a new bra size.
Kind Regards,
Wilma
Customer Service Manager