HerRoomReviews 3,672

The in-depth product details done by the staff really helps in finding the right fit, especially the universal cup size and bra fit quiz.

I received just what I ordered in a timely fashion. I am very happy with the service and product.

Fantastic site very very well stocked rarely can I find size 36 ddd in anything always sold out on other sites.
Wanted a unlined un padded bra/support. My former go to was LB. Lane Bryant's bras are all heavily padded except their T shirt line. When you are a triple DDD or large breasts why would you need extra padding. My breasts always looked extra huge in LBs padded bras.
I love the wide range of bra styles HerRoom has to offer and the prices are fantastic also.

I'm very unhappy with her room. The nightgown I ordered was very different from how it looked and poorly sized. It was unacceptable and still I had to pay to return it despite my protests and a photo I sent of the gown to show its flaws. I will never use HerRoom again.

The purchase was good. The product changed a lot and is very uncomfortable

I LOVE this store! They have MY size in garments that I really like. They're fast in shipping and emailing and accurate. NO complaints at ALL!

I was disappointed to discover that return shipping was not free for exchanges.

Products I buy are always fine quality and shipping is speedy and accurate.

I wish it would have been more clear that the product I ordered was on pre-order. Didn't appreciate finding that out until after I placed the order. It took two months to arrive.

Liked the quality of the products. Would order again

Took a long time ti receive the order cause it was in back order.

It was easy and they helped me. I was able to find what I looked for

I had no issues. There was a back order, but it was delivered before the deadline that I needed it.

My husband gifted me several items from them. He had ordered from them in the past and ordered my usual size. They didn't fit and I returned them for a different size. They still did not fit well. I emailed them outlining my problem and inquired if I would be charged yet again for return shipping as it was adding considerably to the cost of already expensive items. They offered to initiate a return but no where in their responses to me did they address the "who pays" despite my mentioning it in my responses to them. There were several exchanges back and forth and they seemed to be doing what they could to cause aggravation- eg I did not have the order number but they could not find the order under the gifters name and address or mine for that matter.

My husband was disappointed as he thought he had such a nice surprise for me. Indeed a surprise. Nothing more from this company. Their on line customer service is not a service.

I returned a bra that was supposed to be a shock absorber. There was an additional hook between the straps for support. I had to have my husband snap it for me which I was not going to continue to do. I returned it and they would not give me a refund because I had worn it and there was no tag on it. They did not tell me this until I paid to return it and said they wanted another 10.00 to send it back to me. I tried calling there customer service line and was disconnected after wasting much of my time. I had ordered another bra on sale and weeks later they told me it was not available. DO NOT waste your time and money doing business with this company