HerRoomReviews 3,672

I found the bra I wanted. I ordered several, partly to reach the minimum for shipping. One color was backordered. After a long wait (more than a month) I requested that the other colors be sent. I was charged twice for shipping. Fair enough, I suppose, because maybe it had become two different orders now. But the shipping wasn't minimal and the long backorder was not my fault. While I do love that bra style, I probably won't return to that store.

Very difficult if not impossible to track an order even w/the order number. Products recommended don't jibe w/selection criteria resulting in returns, add'l expense of time & money. Shipping is very, very slow. Still waiting for delivery of purchase made weeks ago. Won't be ordering from HerRoom again.

I am very disappointed in the order I placed. I want sent the wrong size the first time, spoke with a CS representative and was assured I would receive the correct size on the replacement order, so chose to have a replacement sent. The replacement arrived, and was the wrong size again. Took 2 weeks to get Her Room to respond to my request for a return label to send back the second incorrect order. Sent order back two weeks ago, and still no refund. The item ordered would have been great, had I been able to get the right size. I ended up finding the item elsewhere, and received the correct size.

I just recently began ordering items from Her Room. The items are as advertised. I will order from Her Room again.

Returning the item cost more than the actual item itself. Ordered one pair of underwear for my 82 year old sister to try. She liked the kind I have been ordering and wearing for thirty plus years from Her Room. The size 3X was too small for her, however, she really liked them.
I requested a postage paid label but was told company could not do that. Many other companies honor those request.
So yes, I am disappointed. Underwear cost 10.00, shipping was 5.00, return shipping 5.50.
I am age 76, each of us live alone due to death our husbands. Each of us live on limited income monthly, so this $10.50 shipping charge could have used toward monthly groceries.
However, we have nothing to show for the $10.50 wasted. Shirley Johnson

Great inventory! I'm a PJ Salvage fan and found just what I was looking for and item was delivered on time!

Fast service good selection items well packaged easy to use web site.

Sie sind die Besten! Haben immer die besten Angebote und der Versand ist immer schnell und einfach. Tolle Erfahrung. Schnell, einfach und erschwinglich. Werde auf jeden Fall wieder in der Zukunft bestellen.

I wrote a review and they you should have seen it. Nobody has gotten back to me so I guess they do not care about what customers think of thwm

The product came on time and in very good condition. It looks just like the picture. Thank you

I love herroom! This site is one of the only places where I can find beautiful bras in my size(UK size 34H) that actually fir and support. I have rarely had to return or exchange but that has been easy as well. Ther is also a wonderful assortment of styles and colors.

"Googling" my favorite styles in Bali and Vanity Fair brought HerRoom up in the first screen. Price is as good as any walk-in specials at the brick-n-mortar, esp. If you can get the s & h for >$50. Delivered by expected date to my door, can't beat that. Sizing is perfect, too.

My purchase came in a timely manner and I was very satisfied with the merchandise.

Good price, good product, item delivered as promised.

Quality of product received is always good and customer service is excellent!