HerRoomReviews 3,672

I had to buy several sizes of bras to find out what size I was. Meaning I would return the ones that didn't fit. Doing that I was able to find my size and return the ones that didn't fit. They handled my return in a reasonable amount of time and I ordered more bras in the size that worked for me. Everything went fine and I had a good experience. The only complaint I have is the shipping. It took a very long time each time to receive the bras because of shipping. Other than that everything was good

I am very satisfied. The best thing was when I was told to order one size larger than my usual size, they fit perfect, my regular size would have been too small.
This is the trademark of a good company who wants to satisfy their customers.

Order was easy and arrived quickly. Not enough support in the bra...donated them to a clothes closet.

I placed an order over a month ago and can't get a straight answer on where it is.

Herroom stocks a couple of bras that I know fit and at a good price, so I buy those. The two times I asked for advice on a different bra I didn't like the product that was recommended - and the time I couldn't return a $70 bra that didn't live up to the hype after one wearing? Not taking that chance with this company again.

I've learned to order from abroad to get the Empreinte bras that fit me perfectly. 42E stays sold out, especially in the colors, for up to a year. Once the balconnette or low necked styles are gone, that's it & time to hit internet for European vendors. Not to mention the $100+ premium HerRoom charges on this brand. Tall women who wear larger sizes from height & different proportions are ignored for the short wide contingent with apparently huge overflowing cup sizes who need feats of engineering rather than sexy support. If you actually win the lottery & find your size on sale, the service is exemplary, including easy returns. But shopping here is now an afterthought given every store in Europe carries my size in all the colors I can't buy here & it's half the price even with high international shipping fees, duties & taxes.

Not accept 10% off coupon. Message stated it had already been used, but this was my first time on HerRoom site. Disappointing.

Real Customer Service! Original shipment felt that the items were a little small for their size, so they were replaced! We really did not expect that. We will be ordering more soon.

The Best! We have been buying stuff from here for years. The price and service has been excellent. If you have a problem they fix it promptly.

I ordered the wrong size and the return and exchange was quite simple and fast.

I ordered the same size and make bra that I've worn for a couple of months, but in a different color. When I put on the bra the band felt tight, but I wore it for half a day, until I finally took it off because it was so uncomfortable. I compared the band on the new bra with the one that i bought a few months ago. Band on the new bra was at least one inch smaller. This product is defective and I cannot wear it.

I have a very hard time with bathing suit fit. I do not expect them to fit and have about a 25% success rate. I am rating the site on their service, which is terrific and why I continue to do business with them.

I ordered four bras two arrived right away the other two took months to receive.

Because Her Room offers a fabulous Fitting Specialist via Chat, I was able to learn from her how to choose my correct size and to see some specific items to meet my specific needs. I'm so grateful to Her Room for this amazing assistance!