HerRoomReviews 3,672

Lots of products to choose from. The fabric is great. I gave slips for Christmas presents and everyone has commented about how they loved their slips. They do not collect static. They fit great, feel great, perfect!

My experience with HerRoom was very good. The items were delivered in a timely manner, and all of the items fit very well.

Very easy to order. Orders are always correct and delivered very quick. I've had questions and contacted customer service and always get quick answers and the answers I've needed. Excellent experience all around.

They support men's lingerie which makes shopping more fun and more effective

I'm very happy with the products I have purchased from HerRoom. I drop in quite often.

Easy to order, prompt delivery and great prices. Very happy with the service.

Item was "marked as delivered" but didn't receive. Customer service basically said too bad, call the delivery company. Delivery company said shows as delivered so not their problem. Credit card says shipper says delivered, so not their problem. So its my problem / loss.

I like the product but the service is very slow. Whoops I need to enter 50 characters?

I just had to spend $14 to return a bra for a better size. That makes this $30 bra cost $45 and that makes my tummy clench. I was trying to order directly from you, rather than through Amazon….but that was a mistake. I took a chance because I've worn that brand before, but not that style. We have lost so many of our local retail stores that we have been reduced to finding things online. But the return costs are killer. First I want to shop local brick and mortar, then mail order from the company, and Amazon last. But I can't afford to order from you.not when shipping costs half again as much as the product. Will I like the bra? Who knows, it hasn't arrived yet. If it doesn't fit I'm just out $45.

Always find what I like, and no trouble getting it. Convenient

It has been ok. Not exactly what I was looking for but will do.

I've been extremely satisfied with the customer service at Her Room. When Carnival had delivery problems, they were very professional in recommending like panties to fit my profile.

Joe Pickard

Fast easy service.pleasant service people,good prices and bra came fast.thank you so much

The item I bought was back ordered. HerRoom kept me informed on the status of the order. I appreciated their continued attention to my order.

Bad experience with customer service. Rude attendants that might had felt irritated by my accent. Or they were rude to me by their mediocre Texas concept (bias) of those of us who have an accent. They were rude. The company has a "price range" on items so the price is "subjectively set" at check out. Thus the shopper does not know the price of the item until she is checking out. And their attention.to customers complaints are ignored, as in my case. My request for a manage y response/call never came. Go to a boutique or buy from somewhere else. It will be best for you.

The product was exactly what I wanted. Size was perfect. However, in the few times that i have ordered from HerRoom, there are always items on backorder and the shipping is extraordinarily slow!