From the business
Let HerRoom take over your lingerie drawer. Revolutionary 'Know Your Breasts Bra Finder' and 'Universal Cup Sizing' features guarantee the right cup size.
HerRoom Reviews Summary
The company has established a strong reputation for its wide selection of quality lingerie and prompt delivery, with many customers expressing satisfaction with their purchases and the overall shopping experience. However, concerns regarding customer service emerge, particularly related to response times and support during order issues. Some customers faced challenges with product availability and delays, leading to frustration over returns and communication. While many appreciate the product quality and variety, enhancing customer service responsiveness and addressing logistical issues could further improve overall satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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I ordered a couple of slips that turned out to be too tight and they exchanged them no hassle, just service.
Received items ordered very quickly and price was good.
This is the second time that I've found bras that were with unavailable in my cup size in stores, or the style had been discontinued. I'm so grateful for your inventory and selection.
My wife and my daughter have very large sizes in bust and their bras are often difficult to find and expensive. HerRoom not only has their sizes but has so many sales with vast colors that I was able to stock them both up for very little compared to what I would have spent for just a fraction. The colors are very beautiful against their skin and I am told that they are extremely comfortable to wear. I will be a lifetime member to supply my wife and daughter with quality bras and panties for way less than the competition.
Product was very good, price was very good, service was very fast. I am very happy I found HerRoom.
What attracted me to HerRoom was the information available on their website about how to buy a bra that fits my breasts. I have been less afraid to try new stiles now that I understand better what I need.
I ordered several bras in different styles and sizes. They were all nice, but they didn't all fit me well. HerRoom made it easy to return the ones that did not work for me, and I will order another one or two of the ones I kept.
Sizes run small you could let consumers know that. So I decided not to shop with you anymore.
Nicely sewn, of good cotton material. Soft and comfortable to wear. USA made.
I'd definitely recommend shopping here. I was very pleased.
Her Room is the only place I can find Shadowline pajamas. The quality is first rate and prices are reasonable. It is easy to order and my purchase arrived quickly. I have shopped with Her Room for several years and will continue to shop with them. On the rare occasion that I have had to return something because I ordered the wrong size I have had no problems at all. As soon as the return is confirmed, I get my credit. I highly recommend this site.
The cost of shipping to exchange for sizing makes me reluctant to order again. I do my best to select the right size but paying shipping back and forth just to get the right fit isn't financially doable for me
Paid to ship bra back for refund. Tags still on. Didn't fit. Wouldn't accept return and said I could pay 9 dollars to have it shipped back to me.
I love your product, but the problem is that the bone always pops at the top that is the only problem I have ever had, and they do not last a full year for the price.
I found Her Room on-line. I found the Bra that fits well and no pain.
Vanity Fair. Supports well.
Ordering was easy, and my purchase arrived quickly.
My Experience was easy and efficient and the products quality is exceptional
Very happy with the website. The bras are
Are of high quality and great fit. Love the color choices.
HerRoom offered a good price, quality product, and fast shipping.
The product was not what it appeared to be. The picture made it look different than what it really was. I filed for a refund and returned the product.
Hello Emma - We are sorry you did not feel your Fruit of the Loom $10.50 bra was notwhat you were expecting. We have reviewed our photography and stand by our imagery as being accurate.
Kind Regards,
Wilma
Customer Service Manager
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Gerri - We are sorry the size you selected does not fit you. This Exquisite Form value product has 140 reviews with no claims of running small. I hope this answers your question.
Kind Regards,
Wilma
Customer Service Manager