HerRoomReviews 3,672

I am disappointed that my original order from 7/8/21 did not arrive in time for my vacation on 7/23/21 so I had to reorder all the items with overnight shipping. I called customer service and the representative could not help me get overnight shipping for free nor could she offer me a discount. Needed these items for a vacation I am leaving on 7/23. She said she would escalate to management. She should be empowered to help the customers. I never heard back from any manager nor did anyone ever refund the gobs and gobs of shipping fees I paid. Then, the order I paid to have overnighted said it wasn't going to be overnighted and instead arrive on the day I was leaving for my vacation. It was a terrible experience.

Very pleased. I found the exact product, brand, and style that I have been seeking for 8 years!

I ordered the exact same size and model number camisoles I previously ordered but the newer camisoles are narrower than the previous camisoles. I laid the newer on top of the older, and the newer is about an inch narrower. Like too many clothing items in the past couple of years, the same slacks, blouses, and now camisoles are made more cheaply. It makes me less inclined to order on-line.

Great selection in larger cup sizes. Excellent return policy lets me try on different styles and sizes to find the best fit for me.

I've been waiting over a month for customer service to get back to me for an exchange and return. Nobody has processed my exchange nor gotten back to me in a timely manner to get a full refund. I've never had this issue before but definitely not ordering again as I'm already out a few hundred dollars

All went very well. Received 2nd order faster then 1st. Believe the 1st order was delayed 2x due to stock out. Overall I will be ordering again now that I found the make size and style that your customize chat assistant helped me find.

A little bit of a delay but overall great. Love the product.

Overall, it was a great experience. The site was easy to navigate, there were many products to choose from, ordering was simple and returning unwanted items was a breeze.

I like what I purchased, a slimming cami. Your site was easy to navigate and I received the cami faster that I expected and it fits great. The only thing I do not like is that I have been getting way too many emails from your company. I really don't need to purchase anything else right now so please take me off your address book. I known where to find you if I need something again. Thank you!

I ordered two identical bras from HerRoom. When the bras arrived, I noticed that one was very stretched, and the other had snags and "pills" in the material, as if someone had worn them, and then run them through a washer. In other words, they appeared to be "used" instead of "new".

In the past, when I ordered bras identical to these from HerRoom, those bras arrived in obviously new condition, in packaging that was factory sealed. I'm not sure why the bras I ordered this time arrived in such poor condition.

As a result, I won't be ordering from this company again.

Website easy to navigate and colors of items are accurate

Love the fact I don't have to hunt for the bra I want in numerous dept stores. I hope you keep supplying the same model so I needn't worry about the fit. Great service and speedy shipping.

I lover HerRoom! Good fitting supportive bras are very hard for me to find. HerRoom has the perfect bra for me. Their return policy is great too. I buy my bras from HerRoom only and will continue to do so.

Easy check out, yes, it was very easy. Thank you for that.

Unfortunately what I order don't fit me but I got quick credit for for my returns. And getting ready to order in the proper size, you have excellent customer service thank you.

It was easy to shop by size, style, or brand and the conversion from U.S. to U. K. makes it easier to select the right fit.

With Covid restrictions since March of last year I have been forced to shop for under garments online, something I have never done before. I found HerRoom to have a very good selection but had quite a few garment that I had to return because of fit issues. I am very please with the items that did fit. Thank you HerRoom!

Bad business
Returned two unworn bras, shipped exactly how they came. They refused to take back unworn, unused bras.
I could not get them over my head. Shipped them back in same exact condition. Same packaging. Tags not removed! Bad company, Do Not Do Business! The bras never worn and barely touched. They donated my bras without my permission! Buyer Beware. I feel I've been robbed! Go by the book and get screwed. Lying Theives!

Was able to find the type of bra I need in the size I am! I hate shopping in stores, they never have my size - here, there are (almost) too many options. Love it!