Overview
Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Love the herbs from Herb Co! Great for my home apothecary and business of products
Great her vendor - easy website to use - reliable service
Can't change billing address! Otherwise a pleasant experience
Hi Jonathan, thank you for your purchase. You have the option to update your billing address in your account under the section "ADDRESS BOOK".
Fast shipping. Excellent products. Will visit again.
Hi Janice, we're happy to know the website was easy to navigate. Thank you for your purchase and your review.
Just getting in to Herbs so I don't know that much about this but
Amazing! Super easy to navigate website and checkout!
It's nice to order from a company and get the item I wanted in an efficient manner.
Nice format for picking teas. Really great prices!
Hi John, we're happy to hear you enjoy our selection of teas and our wholesale prices! Thank you for shopping with us and for your review!
Great selection, and nice website layout. Thank you
Found what I was looking for and at a reasonable price.
James,
Thank you so much for your order and your review. We appreciate your business.
Found almost everything I was looking for on Your site
Great price and comprehensive ordering process Thank you
Everything smells wonderful. No problems with delivery. Thanks
Hi Laura, thank you for your review!
Once I got logged in, it was easy to shop on the site.
Great selection. Easy shipping options. Arrived so fast. And the herbs are beautiful.
The ordering process and setting up a new account was quite easy.
User friendly website. Love that is shows past orders
Hi Deanna, we're glad to hear the website was easy to navigate. Thank you for your purchase and for your review.
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- Watsonville, CA, United States
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Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Derek, we're happy to hear you had an easy shopping experience. Thank you for shopping with us and for your review.