Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.
This summary is generated by AI, based on text from customer reviews
Website is clear, easy too navigate, and has the best prices I've seen by far!
Shopping was easy and convenient! I'll shops Herb Co again!
The 15% off of 1st order code did not work. It said it was expired.
Great selection, competitive prices, and easy to navigate website
Quick and easy to find natural herbs. Also very reasonably priced
Hello Christine, we're glad you were able to find the items you were looking for. Thank you for your purchase and for your review.
Great quick and easy……. Thanks so much again………………..
Hi Tornaudo, we're happy to know you had a good shopping experience. Thank you for your purchase and for your review.
I absolutely love this site. Everything is freshly prepared and dried.
Hello Amy, we're glad you had a pleasant shopping experience. Thank you for your purchase and for your review.
Fast and easy website browsing. Thank you for your products!
Thanks so much All products are as expected. It arrived on time
Really nice website, great visuals and links to information about product.
Hi Janene, we're happy to hear the website was easy to navigate and you found the information you needed. Thank you for shopping with us and for your review.
Really enjoy the tea. Was shell shocked with S&H charges during checkout.
Easy to navigate site, fast shipping, and excellent quality.
User friendly interface and great pricing, thanks so much!
Hi CK, we're happy to hear your shopping experience was a breeze! Thank you for shopping with us and for your review.
This was My first order so we will see, I appreciate the variety you carry :))
Hi Tamara, welcome and thank you for shopping with us!
Great catalog, good website and fastest shipping ever!
Hi Mj, thank you for your feedback and your review! We appreciate your support.
Love Monterey Bay Herb Co. All their products are fresh, well preserved and delicious.
Hi Stephanie, we're glad to know you're satisfied with our wholesale products and our service. Thank you for your purchase and for your review.
Quick, easy and concise - overall a very user friendly platform for placing orders online.
Hi Isaac, we're happy to hear the website was easy to navigate and place your order. Thank you for your purchase and for your review.
Love shopping here, great selection and prices, quick shipping
Hi Jennifer, we're glad to know that you found our wholesale products and our service satisfactory. Thank you for your purchase and for your review.
Shopping was easy, very fast shipping; great communication
Hello Ralph, we're glad you had a pleasant shopping experience. Thank you for your purchase and for your review.
Best prices and availability! Perfect for my craft
Answer: Hey there Robert! We do have several pages and places where you can find uses for the herbs and spices on our site but I will include links here to two spots on our website that I find to be very helpful. The first link is for our "Herbal Insights" page. This page has many different articles you can look at that speak to uses of the herbs and spices we sell, including history of the plants. ---> https://www.herbco.com/s-2842-herbal-insights.aspx The second link is to our "Recipes" page. This page has a list of many recipes that you can make with the products we sell! ---> https://www.herbco.com/s-799-recipes.aspx I hope this helps and thanks for your question! If you have any additional questions or concerns, you can also give us a ring at 1-800-500-6148. Hope you have a great rest of your day!
Answer: No, they do not. They are 100% mushroom. Our site lists the ingredients for all of our products, so if you have any hesitation on an item, make sure to look under the picture of the item for some extra information, including the country of origin! Hope this helps! Have a great day!
Answer: Hello, We try and ship within 2-3 business days. Once shipped you should receive tracking information to the email provided.
Hi Joe, thank you for your review! We appreciate your feedback and your support.