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    Hellofresh.ca

Corporate Values

Overview

Hellofresh.ca has a consumer rating of 1 star from 1 review indicating that most customers are generally dissatisfied with their purchases. Hellofresh.ca ranks 57th among Meal Delivery sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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How would you rate Hellofresh.ca?
Top Critical Review

“Overpriced, small portions, poor delivery standards”

Michael D.
2/22/21

My wife signed up for an introductory special which has been a huge disappointment for a number of reasons: (1) she changed her mind but was told it was too late (same day) to cancel the first shipment; (2) delivery driver left it on our front steps@ -30 temp so all of the fresh veggies were ruined and HelloFresh cancelled the $25 charge; (3) wife reiterated that we didn't want their service and were again told it was too late to cancel the next shipment; (4) the second package of 3 meals ($55 but HelloFresh cancelled the charge) contained marginal quality veggies — one meal included 2 small, limp carrots that we had to replace; (5) the package of 3 meals works out to over $18 per meal which actually contain less than $8 worth of food in each package; (6) a HUGE amount of packaging is used (do we really need to be supplied 1 tbsp of flour in a throwaway package?).

See critical reviews

Reviews (1)

Rating

Timeframe

Other

michaeld235
7 reviews
22 helpful votes
February 22nd, 2021

My wife signed up for an introductory special which has been a huge disappointment for a number of reasons: (1) she changed her mind but was told it was too late (same day) to cancel the first shipment; (2) delivery driver left it on our front steps@ -30 temp so all of the fresh veggies were ruined and HelloFresh cancelled the $25 charge; (3) wife reiterated that we didn't want their service and were again told it was too late to cancel the next shipment; (4) the second package of 3 meals ($55 but HelloFresh cancelled the charge) contained marginal quality veggies — one meal included 2 small, limp carrots that we had to replace; (5) the package of 3 meals works out to over $18 per meal which actually contain less than $8 worth of food in each package; (6) a HUGE amount of packaging is used (do we really need to be supplied 1 tbsp of flour in a throwaway package?).

Tip for consumers:
Don't.

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Typical questions asked:
  • How long does shipping take?
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  • Where is the company located?

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