website thubmnail of Hellofresh.ca
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Canada
7 reviews
29 helpful votes
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My wife signed up for an introductory special which has been a huge disappointment for a number of reasons: (1) she changed her mind but was told it was too late (same day) to cancel the first shipment; (2) delivery driver left it on our front steps@ -30 temp so all of the fresh veggies were ruined and HelloFresh cancelled the $25 charge; (3) wife reiterated that we didn't want their service and were again told it was too late to cancel the next shipment; (4) the second package of 3 meals ($55 but HelloFresh cancelled the charge) contained marginal quality veggies — one meal included 2 small, limp carrots that we had to replace; (5) the package of 3 meals works out to over $18 per meal which actually contain less than $8 worth of food in each package; (6) a HUGE amount of packaging is used (do we really need to be supplied 1 tbsp of flour in a throwaway package?).

Date of experience: February 21, 2021