Heirloom Roses

I have been shopping for roses at Heirloom Roses for 2 years now. I am a relatively new rosarian BUT I research everything I buy or use painstakingly. The reasons I absolutely love Heirloom are:

Own root roses: yes, they take a bit longer to grow to their full potential BUT they are easy to grow - no parent graft messing up - sending shoots etc.; you don't have to worry about pruning them too much; relatively disease free

Quality of roses: I have crossed the 25 different roses mark from HR. All roses have arrived EXACTLY as expected. As mentioned above, they take a bit longer to grow but once established they are SOLID. And the blooms are GORGEOUS!

The fertilizers etc.: The fish emulsion is solid gold. The roses go crazy after application. Tons of buds within a few days. The bone meal is also of an obviously higher quality than the 'premium ' brand from the gardening centers.

Customer Service: I have never had an issue with customer service AND the folks who pick up the phone KNOW ABOUT ROSES! As I was going through my rosarian initiation, I had many questions. And the answers were always available.

YouTube Channel: I LOVE HR YouTube channel. Simple, drama free solid advice

Small Business: While I do not disavow large business by any means, I support small business as much as I can and it is important to me.

EDITED: I was gifted a rose and it died. I had a couple of struggles with Heirloom Roses. First of all, they would not talk to me even though I had the order number and original packaging. So, I had to bug the gifter to try and contact them, which required multiple communication attempts. Thankfully this was a family member and I was able to reach them, but I would not recommend gifting from this company as it is not an easy process if the receiver has issues.

I planted the rose on March 15th after carefully monitoring the temperature. Since then, it did not freeze as proven by weather records. Initially, Heirloom Rose refused to replace or refund the dead plant because according to them, it "could" have frozen in my area until April 11th. As I and the gifter continued to reach out, we eventually found out that purchasing from a 3rd party vendor (Amazon) voids the companies 1 year warranty. Heirloom did eventually make this right, which I very much appreciate. However, I would still suggest caution when purchasing, especially if it is through a 3rd party site.

I have grown roses for 20+ years, and have a garden of 300+ roses. I live in Charlotte, NC, on the cusp of zones 7-8. Over those years, I've learned:
• Bare root roses ordered in the fall and planted in Feb/Mar get strong and thrive.
• Container roses planted after Memorial Day soon struggle and whither. Don't bother!

Then I came across Heirloom early this summer. A few roses were on sale, they offered free shipping with just a few roses and -- most of all, they offered a year-long guarantee. I watched the videos and was shocked by the way they strip the leaves off plants and promise they'll grow. I didn't believe it... but thought I had nothing to lose given their guarantee.

So I tried five roses -- in mid-summer!

They are not only living and growing, they are FLOURISHING! I purchased in June, received in mid-July, and planted after they'd begin to sprout in late July. (I actually waited to plant them because I was certain I'd be sending them back, dead).

Today I ordered two more roses, which I will plant for a dear couple, in memory of the child and grandchild they lost earlier in 2023. A few months ago I NEVER would have risked planting two roses this time of year -- what if they die for these wonderful people? But I am now willing to take the chance by purchasing roses from Heirloom. (Of course they still may die, but I now believe Heirloom gives me the best chance of success!)

What Heirloom does is clearly a labor of love. I love growing roses, but have felt over the years that most growers have abandoned their product in order to sell a plant that soon dies. I know David Austin doesn't do that (but they sell out of everything by Memorial Day); now I have a supplier who is different from whom I can buy all year!

Thank you, Heirloom!

Good so far, planted them right away put some cow manure in with them when they start to grow will take pictures

My roses have always come in healthy and ready to grow. Some have done better then others after planting, but that's not Heirlooms fault.

My 3 from you in my basement last December with grow light didn't make it - better luck this time. Need a Mr Lincoln too but not available.

I've ordered from heirloom a number of times and the roses I receive are always in great shape and packaged wonderfully.

I was looking for a specific rose (Lord Byron/Polka). The website and customer service was very helpful answering questions.

I am so glad to have found most of not all the roses my father grew in his grace in the late 60's and early 70's

Very easy process! Hassle free guarantee on 2 of my roses that didn't make it despite my due diligence. Looking forward to my new replacements.

They came on time and very well preserved. They will no doubt be a wonderful addition to my garden. I can't wait to order more!

Excellent plants and service!' They stand behind their guarantee and have always helped when i had questions.

Wonderful healthy roses, packed with care. Always arrive in excellent condition.
My go to source for roses!

Great prices and the roses arrived in perfect condition. The videos explaining what to expect were helpful.