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Massachusetts
2 reviews
0 helpful votes
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Total SCAM
December 18, 2023

You will get dozens of calls from brokers trying to sell you health plans. This site should be shut down.

Date of experience: December 18, 2023
New Jersey
1 review
3 helpful votes
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DON'T DO IT!
January 21, 2020

Healthplans.com is a joke! Save yourself a lot of grief. As I was putting in the last bit of my info, a little voice said don't. I didn't listen. This site only takes to another site with just listings of health sites. It does nothing for you. Now they have my info and that is only what they want. Within 5 minutes of entering my info, my phone exploded with texts, calls and emails. It's been two days since and my phone is still going off. On the day I first went into healthplans.com I had to turn off my phone at midnight because the contacts just kept coming incessantly. They always say he/she has been assigned to my case. What case? All are flyby night companies I never heard of, if they even give a name. Also, healthplans.com texts day you can opt out, however, when I attempted, I received a warning that fees may be assessed if I continue? It's been two days and I still get texts etc about every half hour. It's slowed down but, still I am being harassed by multiple companies. Try and find a reputable company and go through their own website or healthcare.gov. Again, don't go to this site or anything similar. They only want your info to sell and do nothing for you.

Date of experience: January 21, 2020
California
1 review
2 helpful votes
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I have only written 2 reviews online in my life but felt it was important to write this one. I was searching for quotes online to switch medical insurance since my company is closing due to COVID so I needed to find individual insurance coverage since my corporate plan will be lapsing in 60 days. I filled out the general inquiry online and spoke to an agent who was VERY rude. I told him I was not interested and then after I hung up received 15 calls within 15 minutes from the same company. My phone just kept ringing and they wouldn't stop calling! They also sent a text that I opted out by confirming with the word "STOP" in writing and they continued to call and call. I filed a formal report with the Federal Trade Commission for bad business practices and harassment because the calls just kept coming. I have never done anything like that before, but after I got my case number I picked up the next call and told them I filed a formal complaint and gave my case number to the agent and finally the calls stopped for the night.

It is now the next day and they started up again. DO NOT GIVE THIS COMPANY ANY OF YOUR INFORMATION! This absolutely the worst experience I have ever had online!

Date of experience: March 11, 2021
Georgia
1 review
2 helpful votes
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Firstly, I would just like to say it was my mistake to give a site my email and phone number without verifying first, but I was naive and thought that the site looked credible and that they were going to compile a list of estimates from various insurance companies and then email it to me. However, that was not the case at all.

Since then I have been HARASSED by various insurance companies, spamming me with NON-STOP calls and texts! I have tried various ways to get my information removed and to get in contact with the company, hoping to speak to an actual person, but have not been able to reach anyone. The HARASSMENT I am receiving from multiple insurance companies is NOT OK!

Do not give them your information!

Date of experience: March 12, 2020
Illinois
1 review
2 helpful votes
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Spam
August 18, 2020

Over the course of 3 days I've received 50+ spam phone calls. This is not a legit service. Stay away.

Date of experience: August 18, 2020
Texas
1 review
3 helpful votes
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Hang up on me 4 times. They ask me if I'm ready to buy I told them I need to see how much are they to see my options. They just hung up on me.

Date of experience: March 26, 2019
New Mexico
1 review
5 helpful votes
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RUDE, ARROGANT, IDIOTS
October 11, 2018

If I could have given zero stars I would have. The agents that answer the 800# ARE FREAKING JERKS. I'm SHOPPING. I called for infomation. I'm not ready to give them $575 TODAY. The agent I talked to was arrogant and rude throughout the entire conversation. He tells me for a family of 5 it's only $375 per mos with NO deductible and 70/30 EVERYTHING. I told him I've worked in hospital billing for so long that literally THOUSANDS of patient bills have crossed my hands and that I've NEVER heard of such good ins- so what's the catch? That's all I said. I wasn't rude. I just asked a damn question. From there on he got arrogant and nasty. And when I told him I'd have to call back after discussing the details with my husband- he actually said "Well thanks for WASTING MY TIME!" and hung up on me?!?!?!? Seriously? So I call back to report the jerk to a supervisor and the guy I get wouldn't get one on the phone. I asked him "If you're a small telemarketing agency, if you can just pass on that one of the guys you work with treated me that way, that would be great." He gets SUPER OFFENDED (Really?) and says "NO MAM'M! We're NOT some SMALL telemarketing agency!" AND HUNG UP ON ME! Absolutely ridiculous, BABY-WHINERS they have over there. I will NOT be doing business with this unprofessional business.

Date of experience: October 11, 2018

Overview

HealthPlans has a rating of 1.1 stars from 47 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with HealthPlans most frequently mention customer service, phone number and next day. HealthPlans ranks 124th among Health Insurance sites.

service
8
value
8
shipping
4
returns
2
quality
6