Boomer Benefits

Considering that their purpose in existing as a business is to help people sign up for Medicare, they have failed me completely. I have never had a more negative experience with an insurance related company in over 30 years of professional practice as a healthcare provider. Thanks to them. I am without insurance in the middle of cancer treatment. There are no words to describe the stress they have caused me.

They seem to be interested in signing up new people but my experience since being here (my first year) has been disappointing. Multiple calls and messages has yielded nothing. I feel like the whole process has left me feeling uneasy about my selections and choices.

We contacted Billy Wessels from Boomer Benefits September of 2023, he soon learned that I was an eager beaver and called a year too early. Billy promised to call me back in July of 2024, on July 2nd I received a call, and I was shocked, it was Billy. We set up a meeting and he did an excellent job informing us of our options and within a week we had decided the best direction for our needs and situation. I fully believe that Billy will be with us at each step of this journey for years to come. Thank you Billy for your time and professional trustworthiness you exhibited.

The agent that I had pushed 3 insurance companies that were too high for me. He then asked me four separate times about pursuing an Advantage plan, which I declined, and I told him why. I explained my financial situation to him and once again he pushed one of the original plans he had suggested earlier. His words were "its only $54.00 than what you're paying now".
By this time I was getting upset. I then asked him about a Part D plan and if he could help, to which he replied "no, I can only help you if you purchase an insurance plan from us."
Such poor customer service.

Bill Warren at Boomer Benefits is awesome! I was so overwhelmed and intimidated about getting signed up for Medicare and all that goes with it so I kept putting it off. A co-worker suggested I contact Boomer Benefits as she had a very good experience with them. I am so greatful for her suggestion.
Bill Warren is the agent assigned to me. He was very patient and professional yet I felt like I was talking to a friend. Within just a few minutes he totally put me at ease and helped me through the process. I am very confident that he helped me choose what is absolutely best for me. I highly recommend Boomer Benefits and Bill Warren.

Trevor Geer at Boomer Benefits worked diligently on getting a billing problem resolved with my insurance carrier. Trevor stayed in touch with me throughout, providing updates during the process. Trevor worked all sides of the issue and was successful in getting me a great outcome. His communication is greatly appreciated and eased my concerns. I would not have gotten the desired outcome without Trevor's help.

Kendra G did a great job helping my wife and me figure out the best Medicare supplemental plans for us. She was thorough in her work and helped us find the best plans to meet our needs. We are very satisfied with her work and the services provided by Boomer Benefits.

Boomers has stepped up again with their help. Sandra Cordova was the agent who helped me get through the maze for Plan D. She answer every question and even asked me questions on so I could get the best plan for me. Thank you Sandra and Boomers.

I contacted Angela Kuykendall at Boomer Benefits when I received a substantial premium increase for the upcoming renewal of my Medigap plan. Not only was she professional, efficient, personable and "fabulous" every time I spoke with her, she found another company that saved me $41.00 per month! She walked me through the new application process and once approved, got on the phone with the company I was dropping to help cancel that policy. In this confusing Medicare world, Angela made it seamless! I highly recommend Boomer Benefits!

I had a bill from our local EMS provider where I was being billed an outstanding amount due. I knew this wasn't correct because Medicare pays EMS services, but after several phone calls to the billing department I continued to receive a bill. So frustrating! I called Boomer Benefits and the delightful Ruth Oekerman, claims specialist, heard my problem, assured me she had my back, took it from there, and very quickly had my claim problem resolved, with confirmation of a zero balance due and assurances that no more bills would be coming to me from EMS. Ruth was the consummate professional in all of my discussions with her. She was knowledgeable and clear about the steps she would take. And most importantly, she followed through. I can't say enough about the outstanding service she provided, and that I have always received from Boomer Benefits. Thank you Ruth! You are simply the best!

Sarah Kijnitchee was extremely helpful and patient with my many questions as this year was my first year in Medicare. Despite the fact the options they offered in my state were limited, I think I still got a good plan that will cover my needs in the coming year.

I saw that boomer benefits looked good. Then I applied and found out they only help you if you do not have a Medigap plan or can change to their Medigap plan. I wanted help with part d plan and nope, I cannot change medigap plans due to underwriting. Then I learned they make their bread and butter steering people to one of their medigap plans. They sound like they work for the public but in reality, they are paid by the the insurance companies they are paid by.

I reached out to Boomer Benefits to assist me with the transition to Medicare. I was connected with Catherine; she seemed knowledgeable. However, it quickly went left. When I requested confirmation of our phone call appointment she didn't even know my name. She dismissed it as a typo and being overworked and tired. Second, she told me that in N. J. there's no "buy back" plan via Medicare part B in New Jersey. Again, that's not true. Boomer's Benefits is about gaining clientele. They're not about customer service.

The agents at this organization are all outstanding. I've worked with Amanda Sutter for the last two years and she is amazing. I'd never turn over the mad, mad world of Medicare to anyone but Boomer Benefits. You can use them with 100% confidence.

Boomer Benefits has been a great partner in all Medicare related matters. All it usually takes is one phone call and they go to work solving my problem. Quite often it is a coding error made by the health care provider but this time it was an error by the insurance company. Nonetheless, it was the same outcome I experience every other time. Michele took my call and contacted the insurance company immediately. Problem solved. She even called me back a couple of weeks later to followup and make sure it remained a resolved matter.

I have had a career of creating call / customer service centers for insurance companies and I am very jealous of the one created by Boomer Benefits but I am very happy to be their client. The service provided, line with Michele, will keep me coming back and referring others.

The Boomer Insurance Group - so knowledgeable and friendly - all you ever wanted to know about Medicare but were afraid to ask! Entire staff always helpful and kind. A complicated process for some of us becomes an easy transition with Boomer! Thank you.

Ally helped me with evaluating my Part D drug plan. She was kind, patient and thorough and found me an option that would best fit my needs. I have and would recommend Boomer Benefits to all my friends. I am so thankful that my husband and I found this company when we were researching Medicare supplement insurance plans. They truly are a one stop shop. All of their staff go the extra mile and they always get an answer to your question as well as follow-up to make sure that everything was satisfactory. They're are just awesome!

I chose Boomer Benefits for my Medicare needs and those of my Mother. From day one I have been impressed by the level of customer service they provide. They helped me choose plans that met our needs. Their help does not stop after you are enrolled. Recently Juliette helped when I had questions about a Doctor's invoice. She contacted the Insurance Company and the Doctor's office to get an explanation. You can always rely on Boomer Benefits to guide you through Medicare and any issues that arise.