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Hawalili

How would you rate Hawalili?
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North Carolina
4 reviews
0 helpful votes
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Best Hawaiian shirts ever at Hawalili!
March 23, 2022

Love the shirts, and appreciate the sales! I think I went a little overboard with all I bought. My son is in Hawaii working. He really likes the shirts. His co-workers are always complimenting him as to which ones are their favorite!

Date of experience: March 23, 2022
Nevada
1 review
1 helpful vote
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Endless emails and cannot delete the account
February 19, 2023

Your email account will be your ID for the website. You will not be able to change.
Once you register, you will start receiving emails from them. I have unsubscribed 5 times still received.
Chatted with the customer service. According to them they don't know "support" account cancellation.
So it looks like I ended up received their emails of their crappy stuff.
Good luck.

Hawalili attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 20, 2023
Miss W. Hawalili Rep
over a year old

Thank you for the feedback and sorry for any inconvenience caused.

Would you mind to share us more details which can help us to locate the problem and improve our service? We've already sent a private message to you, please check and we are looking forward to your reply.

We now do not support canceling the account but we could unsubscribe you from the promotion emails. We would assist you to check once we receive your response.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.

Kansas
1 review
0 helpful votes
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Well-Made, High Quality Shirt
July 20, 2022

Very easy to find what I was looking for, and super quick and easy to order. Check-out was a breeze. When the shirt arrived, it exceeded my expectations for quality, and is quite striking. It was packaged very carefully too, so as not to create wrinkles in transit. Overall, I could tell that a lot of care went into the creation & shipping of the product.

Date of experience: July 20, 2022
New York
1 review
5 helpful votes
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Available
August 1, 2020

This online clothing store has a constant and persistent focus that allows you to do my shopping from home. If you do not want the product you have ordered, return and refund are part of the service. A large percentage of clothing is polyester fabric, but I have found that if you read the product information carefully, they also have shirts that are available in cotton and linen fabric. Casual shirts like pants can be a very good buy.

Date of experience: July 31, 2020
Iowa
3 reviews
0 helpful votes
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Beautiful shirts at affordable prices
July 15, 2023
Updated review

The greatest selection of Hawaiian shirt that are very comfortable and affordable. Service is very quick and I have never had a problem either ordering or receiving what I ordered. A site I share with all my friends.

Date of experience: July 15, 2023

Easy to find what I like and they are all available...
December 13, 2022
Previous review

Easy to find what I like and they are all available in the sizes needed.

Date of experience: December 13, 2022
Netherlands
1 review
0 helpful votes
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Excellent customer service! Very friendly and helpful staff, always answers my questions with the correct answer, able to order exactly what you need and don't have to order big quantities like the other companies.

Date of experience: November 30, 2022
California
1 review
0 helpful votes
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The shirt material was just weird, I have no idea what they use but it isn't cotton. The sizes are way off, not even close. I ordered an XL, the shirt was maybe a medium. Tried to get a full refund, forget it. You have to ship the items back to China, and the cost is prohibitive. This company is a rip off, do not buy from them.

Date of experience: June 6, 2021
Australia
1 review
3 helpful votes
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Always delivery!
August 1, 2020

Good size, good quality and fast delivery. It is my online store to buy clothes quickly and easily, I find what is in fashion right now. Delivery within a short time and I have never had any problem with returning items. The prices are according to what I am looking for!

Date of experience: July 31, 2020
Germany
3 reviews
0 helpful votes
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There are no shortcomings, as I think, but there are enough positive sides. 1) A large selection of goods at a bargain price. 2) High-quality service, competent consultation. 3) Delivery at the agreed time. 4) Responsiveness of managers.

Date of experience: December 15, 2021
Idaho
1 review
0 helpful votes
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Customer Service?
January 9, 2022
Updated review

Placed order on Nov. 28. Ordered 4 shirts. Never received email confirmation. Sent 4 emails to customer service to try to find out what was going on. Have never received response. Finally got 4th shirt on Jan. 7. Other 3 shirts in late December. So I did get all items ordered.

Date of experience: January 9, 2022

Surprisingly easy
November 28, 2021
Previous review

Surprisingly easy

Date of experience: November 28, 2021
New Jersey
1 review
0 helpful votes
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Nobody will miss me coming now!
May 15, 2023
Updated review

I had my order within a reasonable timeframe. Hooray! And I love the shirts. The only criticism I could give is that they arrived quite wrinkled, and those wrinkles were very hard to get out. But they're out now, and I'm enjoying wearing them now that the weather has warmed up!

Date of experience: May 15, 2023

There was a message about discounts that disappeared...
April 15, 2023
Previous review

There was a message about discounts that disappeared before I could read it. I think it didn't apply to me, but why have it time out? Let me dismiss it, for cryin' out loud!

Date of experience: April 15, 2023
New York
1 review
0 helpful votes
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Great Hawaiian shirts
May 27, 2022

Why didn't I get $20 off? My total was $160.
The website advertised 20% total but my cart did not show this. I didn't get 10% off when I tried the promo code on the website either. The short sleeve Hawaiian shirts were excellent. Thin, silky, breathable, strong stitching, colors/prints exactly as shown in photos, and all sizes I bought were exactly accurate to the sizing charts on the website. I'll definitely purchase from this site again. But now I know they lie about discounts.

Date of experience: April 27, 2022
Canada
2 reviews
0 helpful votes
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Too many follow ups! Unsubscribe!
October 9, 2021

Not a very friendly website. Had to try several times to make my order for two world shirts. Now I am not certain just how many shirts I will receive - just 2 I hope.
Perhaps it was because this is an order from Canada using a MasterCard -Canadian

Hawalili attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 9, 2021
Hawa l. Hawalili Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused. We will keep improving on this.
After checking, please don’t worry, you only paid for the two products of this order, and it didn’t show any additional order information, only this order.

Sometimes payment failure may be caused by network problems, incorrect address, refused transaction, declined by bank or the risk prevention mechanism of your card issuer, we recommend you to try multiple times, try to change to another card, or pay with the PayPal balance. (The card is just used PayPal as a guest to send the payment to us. PayPal is the intermediary to transfer the payment from credit card or debit card to our PayPal account.)

We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Canada
1 review
1 helpful vote
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Last time I'll buy on line with some exceptions and last time I use pay pal. Everything after the Hawalili purchase was a fake. I ordered six shirts and soon they send me a fake allegation that they had processed one shirt. A few days latter they told me they processed another and 2 weeks later a third shirt was supposed to be sent. Who sends 6 shirts in six deliveries? I might see three shirts in a few months but I won't get a refund or all I paid for. But man does their web site every look good. It fooled me and I'm a veteran. Had I read their 200 on site reviews every last one of which of were 5 stars, I would have caught on. They think their customers are stupid and they are right.

Date of experience: April 17, 2021
Florida
2 reviews
0 helpful votes
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Bad description
May 16, 2022
Updated review

Don't like the material and one shirt is too loud your description wasn't clear or it could just be me however the 3 shirts I purchased isn't worth 70. - 80. Bucks that was paid to you I will not purchase anything from you guys again.
Thank you Perry Freeman

Date of experience: April 16, 2022

Didn't find the shirt I would like to replace but I...
March 16, 2022
Previous review

Didn't find the shirt I would like to replace but I did get some nice shirts

Date of experience: March 16, 2022
Australia
1 review
6 helpful votes
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They apparently get their itmes made in China but they can't get their supply chain right. Sizes are incorrect. I'm still waiting on two items 2 months after order with reply on if or when they'll be delivered. I've been given the run around. Don't buy from them!

Date of experience: December 24, 2020
Texas
1 review
1 helpful vote
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Buyer Beware
August 6, 2021

I ordered 5 shirts from Hawalili. Order took months to receive (one at a time). Each shirt is horrible in its own way and only has a passing resemblance to what was depicted on the Hawailili website. Do yourself a favor and steer well clear of this shopping experience.

Date of experience: July 7, 2021
New Jersey
1 review
0 helpful votes
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BEWARE! Do not buy from this seller, sizes and material are extremely low quality. Their costumer support are all scammers, they offered me only 15% of refund if I wanted to return and pay for shipping which is more than purchase price. High rating here are from scam bags.

Date of experience: June 17, 2021
California
2 reviews
0 helpful votes
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No shipment, just a shipping charge
February 24, 2022

I ordered a shirt, costing $19 +$12 shipping, on Dec 3,2021 and was told after 2 weeks it was shipped. After another 2 weeks, they sent an email saying it was lost, so I could get a refund or a re-ship. I asked for a re-ship. After another 3 weeks, they sent a notice that they were refunding my $19, but their policy is not to refund shipping on returns! Since I never got anything, I couldn't have returned it. As far as I know, they never shipped anything and just conned me out of $12.

Hawalili attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 25, 2022
Miss W. Hawalili Rep
over a year old

Dear customer,

Sorry that the picture your provided is too small to review. It would be helpful that if you can provide the related order number to us so that we can check the issue.

Sorry for the inconvience.

We'll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Philippines
1 review
0 helpful votes
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Very Happy!
September 11, 2023

Love the shirts! Good price,good quality,nice fit,...Please make a military shirt depicting the 82nd Abn. Div. Paratroopers in action jumping out of planes with Thompson machine guns,...More sexy Hula Girl shirts Great designs are endless. Love your company!

Date of experience: September 11, 2023

Overview

Hawalili has a rating of 4.1 stars from 1,922 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hawalili most frequently mention good quality, great selection and customer service. Hawalili ranks 9th among Men's Clothing sites.

service
407
value
78
shipping
78
returns
66
quality
1,642

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28,539 reviews