Shopping at Haute24 has been an absolute nightmare. I have lost thousands of rupees pre booking an item and not receiving it. They are very convincing and responsive when they want you to make a purchase and immediately go missing as soon as your money goes through. They will not inform you about delays, you will never receive any tracking details, you will never know if it's been shipped and through what courier service it's being sent because THEY WILL NOT SEND THE ITEM. I have also not received any refund inspite of following up for weeks. This seems to be a huge scam racket where they will take your money and disappear. Not to mention that none of their sales executives know English or can converse professionally which makes me think they are all under qualified and possibly uneducated workforce. I highly suggest not shopping from here ever!
In love with the website and their team. They have very happening offers every day. I bought Tory Burch from them and asked Tory Burch to verify and they confirmed that it's authentic. I am very happy with my purchase. Will definitely recommend to purchase. Thank you Haute24
I had ordered a bag 1 year ago and have been given excuses from 1 year that the bag is damaged, bag is stuck in customs etc.(Pls note that i have not yet received the bag till date).
Pls dont purchase any thing from this fraud company where the staff is just interested in making the sales and least interested in delivering the goods to the customers. Satff named * and * are the worst who provide false updated that the goods will reach us on time and are experts in lying.
They had promised me refund of my money with 15 days but I never received anything. Please spread awareness so that nobody else looses there money.
I did not want to even give this one star but it was maditory so just imagine how worst my experience was with this company.
*Personal information redacted by admin
Hi Vinayaka. We’re very sorry for the inconvenience caused. We hope that you liked the product that you received. Also, thank you very much for your recent order. We will do our best to serve you with utmost quality and satisfaction. Please contact us at info@haute24.com if you have any other concerns.
I have order many things and none of it was even an inch below my expectations
All were exact as shown in the picture on the website
Just love the products as well as the haute24 service
Keep the good work going
Thank you so much
They took 1.5 lakhs for a high end bag. Did not deliver. Do not take calls. Did not refund. Maybe they deliver 20,******* walle products, else they r thieves. Waiting for karma to attack them.
I placed an order with haute 24 2.5 months back and till now there has been no update on the order. Nobody is giving a concrete answer as to when my order will be delivered.
Hi Shreya, We’re sorry for the inconvenience caused. We hope that we were able to resolve your issue. Please contact us at info@haute24.com if you have any other concerns.
I did have a hiccup with my order but once Srushti took charge, she ensured that my experience was A1. She was constantly in touch with me and was extremely prompt with my request.
While I did not get the bag I was hoping to, I now have the Coach Signature Canvas Print Crossbody and I'm excited to see my sister's reaction, since this is a gift for her. Thanks team Haute24. Cheers.
Thank you for sharing your experience with haute24
Easy pezeey, comfortable shopping from the comfort of your home. The staff including ganesh, rohit and deepak are so helpful and experts. It takes barely 2 minutes to order. At 85% off the prices and all the brands of the world. Keep shopping!
The Haute24 store at Gurgaon has improved in a short span to time have a lot of collection and good in store offers. Last but not the least Rohit was very helpful in understanding my choice and showing the collection accordingly.
Thank You for being a valuable customer. We appreciate you taking time to give us an awesome review. We look forward to serving you further.
No response to any of the numbers or emails available. Nobody to give an answer to the online order placement. It has been more than 2 months now
I purchased a MK belt from this site buckle was damaged and now my belt is damaged in 2 weeks. And their customer service are worst. I would recommend everyone to not buy from here
All the products offered by Haute24 are 100% authentic. We provide full money back guarantee on the authenticity of the product. If you have any concerns regarding your purchase please get in touch with us.
Fraud alert! Don't fall for this website to save some thousand buck. They scammed me and they will reply you after your sent them a payment.
"Really great service, fabulous communication and an overall great quality product. Thank you so much to Haut24 for all your help throughout! Cannot recommend enough! I loved it my both bags.
Thank you for sharing your experience with haute24
I bought some bags and footwear from this site. Haute24 never fails to
Surprise me wid their huge range of options. Price is affordable and authentic product. Very helpful team.
Thanks so much for sharing your experience with us
I loved the bracelet and it's quality. It's quite versatile and can be worn every other day. Soft and yet statement. The delivery took a month though which was a lot of time.
Thank you so much for your sharing experience
I ordered a LV bag and a dior footwear i never recieved any of the items and asked for a refund she gave me half the amount that too after calling and messaging every alternate days and the remaining amount i have still not recieved and the response is my team will get back to u.
NEVER BUY FROM HERE THIS IS A FRAUD WEBSITE
1.5 years back i ordered tory slippers it went out of stock and that amount also i have not recieved
Hi Ruchika, We’re sorry for the inconvenience caused. Your refund was processed successfully. Please contact us at info@haute24.com if you have any other concerns.
I'm extremely satisfied with the products I bought from Haute24.com Its a trusted site and I highly recommended it for online shopping of branded products.
Thank you for your review
Pathetic service from the team. Have messaged and called everyone but unable to get a definite answer as to when I will get my order. I have made a big mistake ordering two bags.
Hi Prachi, We’re sorry for the inconvenience caused. We hope that we were able to resolve your issue. Please contact us at info@haute24.com if you have any other concerns.
I ordered in May and I still haven't received my order, neither is anyone giving me a date when I will get my order
I am sick and tired of running behind the team. This is really disgusting
Hi Ananya, We’re sorry for the inconvenience caused. We hope that we were able to resolve your issue. Please contact us at info@haute24.com if you have any other concerns.
I ordered marc jacobs bag. They really give some amazing deal. I got the bag within two days bcoz they had available in their pune location. Overall it's worth it
Thank you so much for the positive rating
Answer: At Haute24 we are committed to bringing the best of US luxury products and sales to the global audiences at warehouse prices. All our products are brand new & 100% authentic.
Answer: The customer service Horrible. Terrible I tell you. I'm really very disappointed.
Answer: The customer service Horrible. Terrible I tell you. I'm really very disappointed.
Haute24.com has a rating of 2.4 stars from 90 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Haute24.com most frequently mention and customer service. Haute24.com ranks 251st among Perfume sites.
Hi Oliv. Please provide your order number so that we can look into this and help you. Please contact us at info@haute24.com with the details. Thank you.