The company presents a mixed reputation, with some customers praising its prompt shipping, product quality, and responsive customer service. Positive experiences often highlight effective communication and quick resolutions to issues like lost orders. However, numerous complaints indicate significant concerns regarding order fulfillment, including unreceived products, fraudulent billing practices, and inadequate customer support. Many customers express skepticism about the authenticity and safety of the products, suggesting a lack of quality control. Overall, while there are commendable aspects of service, persistent issues with reliability and customer dissatisfaction create a troubling pattern that potential customers should consider.
This summary is generated by AI, based on text from customer reviews
Well after I saw people whining on here I was frightened. I ordered my sons Doxepin from them and it worked out great. Received the product in 15 days. Will order from them again, and probably other meds too now.
Sick and tired of having to pay a Doc visit 120$ a pop, to get a script for my son for drugs he needs, his illness will not just disappear. I ordered from here, assuming this is the same co for review... https://happyfamilymedstore.com/
Fast delivery, great products, most important is customer services - friendly and professional. After submitted order online Rep called me confirmed order, and explain ETA of products. Rep very knowledgeable on the products
Easy to order, cost was very reasonable and it arrived on time with no delay, will be ordering again. Thank you
Drugs were false, didn't work at all. They were supposed to help me stay awake, or give me energy instead the modi they sent me made me either didn't work or I got super sleepy and fall asleep. 200mg
There was some discrepancy when I paid for my order and the order never arrived. When I contacted customer support they investigated what happened and then happily resent my order. In addition to their great customer service, the quality of their products is always top notch.
Everything worked out. Allow extra time for processing as they didn't get around to charging and completing the order for about a few days. The actual package shipped. Anyway, After my horrible experience with a lot of websites, I did a search and I've found a great alternative. If you're curious, just google-search for 'TOPA2GET' to find it with promocode. I checked their prices and they were cheaper than any other online company.
Aunque hubo un retraso de casi dos meses desde el pedido solo es responsabilidad achacable a la aduana española que es donde estuvo casi todo el tiempo. En todo momento me han contestado a mis dudas y dado soluciones si al final no llegaba a término la entrega. La atención por tanto después del pedido es totalmente la correcta y esperada. Recomiendo la compra siendo consciente de que por algún motivo ajeno a ellos pueda retrasarse como fue en mi caso. Gracias!.
I am absolutely delighted with this company and service will definitely be using them permanently absolutely fabulous
This was my first order, just 30 pills to try the service. After placing the order I sent a couple of emails with questions, and they were answered promptly and quickly. The pills arrived in about 2 weeks in a small discreet package. I've started taking the pills, and I'm very satisfied with them. I will now place a full order. I recommend this company.
Esta es una web de confianza. Los productos son de buena calidad, a buen precio y aunque puedan tardar en llegar, acaban llegando. Seguiré haciendo pedidos.
I was a bit dubious to start with, as I've seen some dodgy reviews of this and similar sites, however, I was reassured when my confirmation e-mails came through with tracking, and then the order arrived well within the expected delivery time. When I researched the supplier, and manufacutrer, I was pleased to see they were bona fide, so I felt I could trust the contents to be what they claimed to be. I was so pleased, that I used HappieFamilyStore again, and again the order came sooner than promised... from halfway around the World, during a pandemic... great! Many thanks.
Ordered and paid using PayPal, after reading all the reviews here i gave up that it would arrive. I received a tracking which only worked for the senders country. Thought i would just wait it out and it actually arrived on the first day of the expected 7 day period. Amazed, i think most people who actually receive there goods dont write a review about it so it looks bad. I'm still curious how they would deal with something not arriving. But it's legit.
Good products, and awesome customer service as well. Fast and quick responsive to any questions needed
Website easy to use and informative. Ordered items online and tracking details were supplied. Item was delivered with no problems. Will buy from them again.
When I didn't receive my order the first time, they said it got tied up in customs and resent it for no additional cost to me! It did take more than 2 months to receive my order, but I did eventually receive it.
The administration department is fast and intelligent. They have perfect command of English. I had queries, they were answered quickly. I got the product I ordered.
The Ivermectin was expensive, but the price was clearly stated. The delivery time was longer than I hoped, but this could be explained by Christmas, New Year, Brexit and of course the Covid disruption.
What a great company. Fast service and I received exactly what I ordered. Product was exceptional. I 100% recommend using this company. Customer support... 5 STAR RATING.
I waited for my order the first time 2 months and the second time 2 months. So nothing came and they deliberately send the parcel with the wrong address and return it back to them. And they steal money from the card. Those are constantly ignored by support. They say they will send again. Be extremely careful with this store! These are the real scammers.
From ordering my goods i was rang back within 15mins like they said i received my goods 8days later at my home in the uk well done till my next order i wont have no hesitation in ording from them in the future as they were really good thank you.
Michael
I am very happy with the results of the meds!, I will order them again often!,
Because I am very satisficed and have recommended them to my crazy friends!
Answer: 1 got this # if this will help u any 1888 392 9996 I'm not gonna get my item either or my MONEY
Answer: Where is my order? The only answer I receive is "your order is being processed". Very disappointed that you do not answer my questioned. It is also unbelieveable you remain in business.
Answer: Same thing happened to me, no communication no money back no product sent, I have No intention sitting here helpless something will be down to ensure the are held accountable
Answer: I got my money back from Paypal. It takes some doing, but DO IT! First, take the online copy of your USPS tracking you were given as proof of delivery from Happie Family to your post office. Talk to the postmaster, they have an intranet system that will also include exactly where and when the item was delivered and has more information than what you can get online. I'll bet you find out it isn't your address. Ask them to print that for you. Upload a copy of what the USPS gave you (https://paypal.com/il/uploaddoc). Go to Paypal on Twitter - yes TWITTER. It's the only way you can bypass the PayPal algorithm that will automatically process your appeal. Send them a DM telling them that you have uploaded the USPS internal tracking and want your appeal reopened. Then send that form also to paypal to the Twitter DM. Once I did that, I had my money back in 24 hours. If we all do that we should have our money back an they will have a reason to go after Happie Family for fraud. Good luck.
Answer: Impossible, this is a fraudulent company they are thieves. No product they take your money& there is only an email address left that they do not respond to