business logo of Hanes
How would you rate Hanes?
grey star
grey star
grey star
grey star
grey star
Hawaii
1 review
1 helpful vote
Follow Wayne L.
Unfollow Wayne L.
Send Message
Share Review
Report Review

Boycott El Salvador, check labels Hanes Fruit of the Loom Gildan clothing
Diana snacks candy
Capri mattresses furniture
Indufoam bedding mattresses
Bon Appetit snack foods
Livsmart drinks
Jumex juices
Laboratorios Vijosa pharma
Salvaplastic plastic goods
Olimpia Beds (furniture) Spread this!

Date of experience: April 23, 2025
North Carolina
1 review
0 helpful votes
Follow Bill H.
Unfollow Bill H.
Send Message
Share Review
Report Review

Your website plays pricing games and you know this. It changed the pricing 3 times. Also it was extremely difficult to get the 15% off. Also it was free shipping on orders over $50 and then that offer magically disappeared and so the shipping cost money too. No. One star only. Terrible website. Playing pricing games. Not nice. I would never recommend your website ordering to anyone. Nor will I ever use it again.

Date of experience: August 18, 2023
New York
1 review
2 helpful votes
Follow Leonard N.
Unfollow Leonard N.
Send Message
Share Review
Report Review

The new Hanes socks are cheaply made. Definitely very thin, you can literally see right through them. I'm give this 12 pack of socks away to the community center. Will NEVER waste my money on Hanes again!

Date of experience: May 3, 2023
Texas
1 review
0 helpful votes
Follow Steve W.
Unfollow Steve W.
Send Message
Share Review
Report Review

I purchased Men's underwear and lounge/sleep wear pants and shirt and the sizes are not even close. The elastic is pathetic. I have never had as many issues with an order as I had with this Hanes order ******8620. After spending $83.09 I will never purchase any of their clothing ever again! I will be placing this entire order in the trash!

Date of experience: January 12, 2024
Canada
1 review
3 helpful votes
Follow Don't C.
Unfollow Don't C.
Send Message
Share Review
Report Review

I buy 2 packs of winter socks each year from Hanes. One's that wik the sweat from your feet. Usually they are good quality, not this year! They are so thin that you get one wear before your big toe comes though.
Yes I did clip my toe nail, it's not the problem. Other pairs of socks don't rip even last years Hanes.
They are using cheap materials to save money for their stockholders instead of looking after their customers.
I won't buy your cheap merchandise at your rip off prices.

Date of experience: January 14, 2023
Pennsylvania
1 review
1 helpful vote
Follow Lisa B.
Unfollow Lisa B.
Send Message
Share Review
Report Review

Disposable sweatshirts trash after one wash
February 2, 2023

Used Hanes for twenty years, but things have changed. Eco Smart sweatshirts equal trash and may as well be called disposable, since they pill and are embarassing to wear after literally only one wash. Sizes are not consistent; I know this because I kept giving these sweatshirts a chance and purchased more and was privy to see the inconsistency of sizes. After many repeat purchases of the eco smart sweatshirts, I have thoroughly concluded the ecosmart sweatshirts are truly disposable trash after one wash. Soft- not after one wash because they are bumpy and rough with so many pills. If you can afford to wear disposable sweatshirts which you must trash after one wash, then this is your company.

Date of experience: February 2, 2023
New York
1 review
3 helpful votes
Follow Dennis F.
Unfollow Dennis F.
Send Message
Share Review
Report Review

I have been buying Hanes mens socks for over 30 years because they lasted at least a year (and I am hard on my socks). The last couple of years I am lucky to get 6 months wear out of a pair of their socks. I reached out to the company a few times concerning this matter and I was just ignored

Date of experience: March 19, 2023
California
1 review
1 helpful vote
Follow Æda L.
Unfollow Æda L.
Send Message
Share Review
Report Review

En$#*!tified Underwear Experience
July 9, 2024

Ive had these two styles of hanes underwear for 4-10 years. What i recieved after ordering is absolute garbage. The seams are trash and the fabric is getting holes my old underwear took 4y to get in 3 washes. The stitching around the legs is horrible and the elastic chafes and rashes meaning i spent $30 for some shop rags. The waistband is cheaper as well and is already worn out with minimal use. Buy another brand.

Date of experience: July 9, 2024
Arizona
1 review
2 helpful votes
Follow Richard B.
Unfollow Richard B.
Send Message
Share Review
Report Review

Socks
May 11, 2024

Hanes used to be good quality. They have gone downhill for a while now. Socks are garbage. Sizes are way to small than they say. I have size 8 shoe and I have to buy big and tall size. They are sized for tiny feet. Also, price has gotten too high for the quality.

Date of experience: May 11, 2024
Maryland
1 review
2 helpful votes
Follow Betty H.
Unfollow Betty H.
Send Message
Share Review
Report Review

Bought my daughter a 10 pkg of Hanes crew socks for Christmas...the quality is terrible.we have bought Hanes products for yrs and I was so disappointed...the material is thin and wont hold up.very uncomfortable on the toes... also bought myself pkg of underwear and it is coming apart at the elastic already...what has happened to quality?

Date of experience: January 5, 2023
Bahamas
1 review
1 helpful vote
Follow Brad D.
Unfollow Brad D.
Send Message
Share Review
Report Review

I am disappointed that the hanes slim fit crew neck shirts are even longer. Doesn't the designers know that everyone is looking for the untucked look...so why make them longer. Someone is out of touch.

Date of experience: November 12, 2022
Canada
1 review
0 helpful votes
Follow Robin M.
Unfollow Robin M.
Send Message
Share Review
Report Review

Cheapend underwear
August 12, 2023

I use to buy hanes underwear because I didn't mind the price as it was a good product. They have cheapend the waistband and the material they are made out of so much that it is wiser finacially to buy my underwear at Giant Tiger. Good bye Hanes...

Date of experience: August 12, 2023
Florida
1 review
4 helpful votes
Follow Benny L.
Unfollow Benny L.
Send Message
Share Review
Report Review

On November 3 of 2021 I went to Walmart in Mulberry and bought a 10 pack of Hanes boxer briefs underwear extra-large. After just a few hours of wearing the underwear I had huge blisters all over the area the underwear touched. They burnt the skin, it blistered and even in some places I was bleeding. I have pictures to prove it. Hanes refuse to talk to me. Front, back, side and underneath. It's time to get a lawyer! The rest of the pictures I cannot show.

Date of experience: November 8, 2021
Michigan
1 review
0 helpful votes
Follow CHRISTOPHER M.
Unfollow CHRISTOPHER M.
Send Message
Share Review
Report Review

I agree with all the post i have read on this site, i have allways bought hanes crew socks, and have allways lasted a good period of time, NOW i bought a few bags of them and within wearing them 4 times every pair the heal wears out everytime, WHAT GOOD IS A WHOLE SOCK WHEN YOU HAVE HOLES IN THE HEALS, WHAT A DISGRACE, MUST BE PURE GREED.

Date of experience: October 1, 2024
Illinois
2 reviews
9 helpful votes
Follow Lori F.
Unfollow Lori F.
Send Message
Share Review
Report Review

Awful Quality
September 10, 2020

Hanes Comfortsoft Hipsters are the worst underwear I've ever had. They say No Ride Up, yet there's no elastic in the leg bands. The waist band isn't very stretchy at all. Hanes.com doesn't have a spot in Customer Service to register a complaint. The quality of their products has been going downhill for many years now. I won't buy them anymore.

Date of experience: September 10, 2020
California
1 review
4 helpful votes
Follow Randall L.
Unfollow Randall L.
Send Message
Share Review
Report Review

Low prices and free shipping look good, but they should let you know it is from Asia and sent by swimmers to the States and it has taken so long I'm afraid the first two have drowned.
Can't see another order in my future.

Date of experience: August 15, 2016
Arizona
2 reviews
7 helpful votes
Follow Dee J.
Unfollow Dee J.
Send Message
Share Review
Report Review

I had ordered some underwear from Hanes online. After receiving them, Hanes asked for my review and comments.
It was stated that they were "soft cotton". Really? I think more like cheap polyester because they were scratchy and the thinnest material I have ever seen. I don't think they will last through more than 3 washings.
When I said this in my review Hanes sent me an email stating that my review was unacceptable under their standards and would not post it.
So I would assume only GOOD reviews are posted, So future buyers are led to believe all those GOOD reviews are sincere and spend their hard-earned dollars on garbage.If you value how you spend your money on undergarments... shop at Jockey. I have been buying their underwear for YEARS and they are worth every penny.

Date of experience: August 8, 2020
Texas
1 review
5 helpful votes
Follow e c.
Unfollow e c.
Send Message
Share Review
Report Review

On sale because they are all cut with a super long tail making them basically worthless, but then again its about them making money and not customer satisfaction, will pay more in the future with ralph lauren but at least i can wear what i buy, forget hanes and their underhanded ways of getting rid of wrong sized clothing at customer expense

Date of experience: September 5, 2017
California
1 review
4 helpful votes
Follow Patti T.
Unfollow Patti T.
Send Message
Share Review
Report Review

Poor construction
October 31, 2021

I ordered a pack of 4 mid thought boxer briefs. Although they fit well & are comfortable, the waistband & seams started to come apart after several wearings. Disappointing for such a well known brand that's been around for so long.

Date of experience: October 31, 2021
Texas
1 review
3 helpful votes
Follow Matthew S.
Unfollow Matthew S.
Send Message
Share Review
Report Review

Your new socks are AWFUL
November 16, 2022

I've been a loyal Haines guys for years. I wear socks once and buy more. How disappointing I can't buy my old socks. These new ones are made of something besides cotton. THEY SUCK. So tight on my legs. I'm 6'2" 210lbs. I'm not even fat. Why is it digging into my legs. I take my socks off and you can count the sock ridges per fiber on my skin.
HOW DISAPPOINTING. You all really dropped the ball to save money.
SHAME ON YOU HAINES. YOUR SOCKS ARE WORTHY OF BEING USED AS TOILET PAPER POOP TICKETS

Date of experience: November 16, 2022

Overview

Hanes has a rating of 1.2 stars from 105 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Hanes most frequently mention customer service, crew socks and new ones. Hanes ranks 120th among Underwear sites.

service
19
value
25
shipping
14
returns
10
quality
23