Handy

Once it was set up correctly, the service that I received was stellar! Lolinda gave 110 percent effort. I was impressed with the results.

Skyler was very kind and courteous. He was very clean and did a wonderful job. I would recommend him again.

Terrance is a professional man who know what he is doing. He has a good attitude and very friendly. He is down to earth.

Edward and Trun both were awesome. They were very careful and very methodical. Did a fantastic job. They knew exactly what they were doing.

The 1st appointment was a no-show. The 2nd was a no-show. They arrived 2 hours later. No communication.

I am very pleased with the housecleaning service that Handy provides. Lt is easy to apply and efficient.

Ashlyn provided outstanding service, cleaning a long neglected area of my house. I definitely plan to request her services in the future.

Serkan my assembly man was excellent, very polite and extremely hardworking. I would definitely recommend.

Evan was very professional. He did excellent work re-patching my drywall. I would recommend him 100%!

Big thank you to Anibal a great Pro from Handy's who assembled my new Weber Griddle!. Anibal was professional,friendly and a pleasure to deal with.

Milenko was my assigned assembler. He was prompt and courteous, kept to the strict Covid regulations and I will book with him in the future.

If I could give zero stars I would. I paid $180 for someone to clean my house. The first person never showed up and sent extremely unprofessional and incoherent messages to me talking about how she was being robbed by the company and also accusing me of reporting her for not showing (I didn't).

The second person cancelled 20 minutes prior to the start of the appointment.

I then emailed Handy stating I wanted a refund of my money and to cancel the 6 month commitment because I was not receiving the services I paid for. They credited me ten dollars for each no show. Great. They also said they would charge me $99 for cancelling early; mind you they are the ones not fulfilling the terms of their own agreement.

Third times a charm, right? WRONG. I have now been waiting for the third person to show up for the original cleaning appointment I paid for and never received. They are now coming up on being 9 hours late to their scheduled time. I emailed Handy again. How do they respond? Sorry, are you receiving too many appointments? We can switch you to a monthly plan. I'M ON A MONTHLY PLAN. I want my plan cancelled.

So what this all boils down to is that I essentially paid a company $180 so that I could clean my own house. It was nice of them to pay me $20 in return. However, I either continue paying them $180 for the next 5 months so that I can clean my own house or they are going to charge me $99 to cancel the plan for me to clean my own house for the next 5 months. Enjoy the messages I've attached.

Now about the third person that actually showed up yesterday. The appointment was scheduled for 7am - 12pm. This person showed up to my house after 5pm and I had to force them to leave after 11:30pm. She only partially cleaned my kitchen and guest bathroom and never stepped foot in any other area of the house. She got to my house and ate food she brought before she started cleaning. She locked herself in my bathroom for god knows how long. She also sat in my living room floor and cried about not having enough gas. My husband put a few gallons in her car and she finally gathered her supplies and left. Luckily I have all of this recorded through my security cameras because it sounds absolutely absurd.

Very profesional their amazing and terrific I'm very satisfied with the job awsome in every way keep the good job

Horrible experience! I am not satisfied at all with service!

I originally had an appointment for 3/10 at 9am-11am and the technician never showed. I emailed Handy thru the app and spoke with Jaime. She scheduled an apportionment for today 3/11 at 3pm-5pm and promised me a $25 gift card from target. I have yet to receive the gift card.

Today I confirmed with the new technician Fernando that he was coming today. He confirmed he would be here by 4:30pm. Then texted me at 4:40 to tell me he was 40 minutes away in Las Cruces. I said ok as long as he was still coming. When he got here he looked at tv mount and said he didn't have the correct drill bit and was going to Home Depot and coming back in 5 min. The Home Depot is literally a block away. This was at 5:30pm and now it is 6:40pm and he never showed.

I called customer service at 6:20pm and spoke to a woman that said she would contact Fernando and email me back. I didn't receive an email and called back at 6:30pm and spoke with Jerome. He rescheduled my appointment for tomorrow at 9am with Sam. He also promised a gift card and I also have yet to receive that.

Such a joke of a company. I hired them to "assemble" my new bicycle (already assemble it but wanted them to make sure it was done properly). The guy shows up completely unprofessional looking which I didn't really care about but once I realized that he only had a backpack with him and hadn't driven in I knew something was wrong. Then once he started I had to correct him immediately which made me more nervous. Then he started stating that certain things were fine which they weren't. How does someone think the breaks are fine when they are up against the tires already and the tires aren't pumped. Nevermind they didn't bring a pump which would have been part of the installation. This was a disaster, I even told him that I'd finish later since I was afraid they were going to break something. Before even doing this I called them to ensure that if things didn't go right I would be able to get a full refund but what I wasn't told was that although they took my money just fine, they had to send my refund by check which would take up to 4 weeks. I've never been so disappointed in a company and would never recommend them to anyone. Not even to put together a 2 piece puzzle. DO NOT USE THIS SERVICE EVER. THERE ARE MUCH BETTER COMPANIES OUT THERE. DO NOT AND I CAN NOT SAY THIS ENOUGH, DO NOT USE THIS COMPANY.