Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Lots of great selections to choose from, easy access website love it!
It was good and easy. It took a while to get my stuff. But was in good shape when it came.
Great service great quality, and amazing choices. :)
The buy one get one free is amazing! So many cute options!
I ordered from this website for my Granddaughter and then asked to be removed as I am elderly and do not like all of their messages each day. If I want to order I told them i can go on their website. Every attempt to not get emails from them has failed. S. O unless you want to receive an email each day do not order from them. Poor customer service ever!
Very easy to order. Nice fit - would certainly order again.
Great easy to navigate! Order was what it said and we are happy
I loved the biker shorts but the leggings aren't form fitting although they are comfortable they aren't made for regular bodies. I won't be purchasing them again
Sorry to hear our product ordered wasn't the right fit for you. We just reached out via email too! Hope you'll give us a chance to make things right.
Great, very helpful! Love everything they have and great material!
I purchased these leggings as I LOVED the Criss Cross Front Style. However the PET HAIR and everything else that sticks to them is crazy. The other issue I have is that the seams on the outter edge of the leg are fraying. I do not wash these excessively or wear them to much as I have 1000 different pairs to choose from.
They are not expensive by any means but i think they should surely last longer than a few months. I am extremely hesitant to purchase another pair in the HAIR FREE cause what good are they also if they are just going to fall apart.
Hi Amber, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!
Do not purchase anything from this Company! Also, their return policy Read before you buy) is extremely difficult to submit for refund or exchange. This Company is unresponsive to customers via email. I had to file a complaint via PayPal just to get a response. The items/Sizing is irregular. Also, the offer "free gift" but when you want to return items they ask you to return the free gift, and the tell you the free gift is non- refundable and that you MUST pay for the free gift. Totally unacceptable and ridiculous! This is not a company that you want to do business with-stay away. The website and garments/leggings/ pants/ tops all look great. You will be disappointed when you get the items, and you will find it very frustrating to return or exchange! I will never do business with this Company again!
Easy shopping site. I love the pants its just that they dont fit and I need to get a larger size
Easy shopping and easy check out. Works as described. Pet hair just wipes off
Amazing options, even better sales. I have been eyeing some things for a few days and finally pulled the trigger after seeing the amazing sale. Yay
Loved my shopping experience bc it was easy and simple!
Easy to find things you want, great suggestions for what would go well with something you've selected to purchase
Site says free shipping for orders more than $49 my order was $58 and I still had to pay shipping. None of the items fit according to measurement scale
Sorry to hear about your negative experience regarding the shipping fee. We'll connect with you via email in an effort to earn your business and gain your trust.
Easy to shop online quick shipping. Lots of styles to choose from and colors. Will definitely order again
Amazing experience and really great customer service
Quick, easy and affordable. Great quality merchandise. Very glad I took the leap of faith in the product
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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