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HalaraReviews 3,388

2.7
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Halara Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.

This summary is generated by AI, based on text from customer reviews

service
607
value
141
shipping
152
returns
118
quality
428
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Instant Feedback

34,519 reviews
Florida
2 reviews
0 helpful votes
Follow Jimena A.
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Is ok none of the coupons apply at checkout for the majority of items they are advertising so is disappointing to see the price tag

Halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 23, 2022
Customer S. Halara Rep
over a year old

Hi Jimena, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!

Texas
1 review
0 helpful votes
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It was fine, normal online shopping experience. No further feedback

Date of experience: January 22, 2022
Minnesota
1 review
0 helpful votes
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Super easy to order
January 22, 2022

Super easy to order. I'm hoping the legging are a good fit and that I receive them in the seven days as order was placed.

Date of experience: January 22, 2022
GB
1 review
0 helpful votes
Follow Nathalie A.
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I'll have to wait and see but if the quality is good and I receive it in reasonable time I surely will order more

Date of experience: January 22, 2022
Minnesota
2 reviews
0 helpful votes
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I ordered two items I need to return and after 3 attempts I have never heard from anyone. It is now outside my 14 day return window. DO NOT ORDER FROM THIS COMPANY!

Halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 22, 2022
Customer S. Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Puerto Rico
1 review
0 helpful votes
Follow Lidsay Y.
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My experience shopping with Halara was wonderful. I had never shopped at this sight before and quickly went for another run at the shopping experience. Will definitely shop here again and will recommend to friends

Date of experience: January 21, 2022
Canada
1 review
0 helpful votes
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Excellent!
January 21, 2022

Excellent! Great quality, price and quick delivery

Date of experience: January 21, 2022
GB
1 review
0 helpful votes
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Really easy to use website and clear pictures and descriptions of the items. I love that you can see the measurements for the trousers like inseam!

Date of experience: January 20, 2022
Texas
1 review
0 helpful votes
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Seems to be quick
January 20, 2022

Seems to be quick.
I love the material, they were on sale and very impressed with the fabric. They stay up good too.

Date of experience: January 20, 2022
North Carolina
1 review
0 helpful votes
Follow Hensley A.
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Love the leggings
January 20, 2022

Love the leggings. They are the best! But some short people length on some leggings would be nice. I love the wide and flare leg, but they are all extremely long.

Date of experience: January 20, 2022
Canada
1 review
0 helpful votes
Follow Kassie L.
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Easy access and quick delivery
January 20, 2022

Easy access and quick delivery. Excellent quality products

Date of experience: January 20, 2022
California
3 reviews
0 helpful votes
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The website was going super slow!
February 19, 2022

The website was going super slow! I had to close and reopen the website several times to see if that would help. Eventually I got to order the pants I wanted.

Halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 20, 2022
Customer S. Halara Rep
over a year old

Hi Casandra, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!

DO
1 review
0 helpful votes
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Fitting and texture
January 21, 2022

I bought 3 different clothing: 1 dress, 1 dress w/short, 1 legging and I am very satisfied with all of them about:
-fitting is perfect
-texture is perfect
-packing excelent

Date of experience: January 20, 2022
Australia
1 review
0 helpful votes
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Great communication thank you and super quick shipping

Date of experience: January 19, 2022
New Zealand
1 review
0 helpful votes
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Time​ limit too​ Short
January 19, 2022

Time​ limit too​ Short. ​ Hard​ to​ see​ more​ detail​ of​ product​ likes​ Inside​ of​ bra.

Date of experience: January 19, 2022
Customer S. Halara Rep
over a year old

Hi Janya, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!

Alabama
1 review
1 helpful vote
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Pet hair resistant leggings
February 18, 2022

These leggings are really nice as far as not getting pet hair stuck all over them but they seem to be very poorly made. I have worn mine 4 times and the threding in the inseam is already coming apart. I certainly wouldn't recommend them for how much they cost.

Halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 19, 2022
Customer S. Halara Rep
over a year old

Hi Jamie, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!

Florida
1 review
0 helpful votes
Follow Vickers Z.
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Quickly and easy shopping experience, everything explained

Date of experience: January 19, 2022
Canada
1 review
0 helpful votes
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Finding what I'm looking for has been super easy. I've heard good things about the product and I'm looking forward to receiving mine in the mail and trying it out for myself!

Date of experience: January 18, 2022
Minnesota
2 reviews
0 helpful votes
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Quick and easy I got my purchase in a timely manner! I love the material

Date of experience: January 18, 2022
Canada
1 review
0 helpful votes
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Easy
January 17, 2022

Easy. Fast good explanations. Love the follow up. Make sure the sizing drop down menu has inseam lengths.

Date of experience: January 17, 2022

From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.

Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.

This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.


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