Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
It was easy, liked the pop up for buy 1 get 1 free. Liked the email wheel
I'm not returning these leggings even though I wanted to. Although I have them, unworn and with tags still attached, Halara requires that they are returned in original packaging I don't have that packaging. The leggings are lilac (light-colored) and TOO thin. Not to my liking. Poor quality fabric choice and "cheap" looking. Given the poor quality and the difficult return, I would not recommend this company.
Pretty easy to use. Nice selection. I found something I liked fairly easy.
Only change would be shipping price! The shirt I bought was a little small but not see through at all!
Thank you for comfy clothes. They stay in place. More colors please
Quick and easy! Delivery was faster than I expected! Will order again. Quality is A+
Great! Worth the wait! I glad I made this decision to buy from you guys and will be back soon.
Hi missy, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!
A issue with my original purchase was quickly resolved. Thank you
Excellent selection on sale items. Good quality materials. Will certainly be back
Love love love these clothes! So cute and comfy at the same time! The only problem is I have a hard time deciding on what to buy!
Yes received order. Have not had the chance to try on but love the material
And no that headline isn't scripted! I just ordered several leggings, some shorts, and a cami dress from here. They just arrived and I tried them on. Size guide was perfect for me! The leggings fit like a glove and look so great! Leggings were a tad long by an inch or two but for someone 5'6 they would be spot on. No shine thru or see thru when bending. More comfortable than my pajamas yet totally ready for going out casual. These are my absolute favorites!
The dress is very cool to me since it's comfortable, doesnt require a bra, and yet again I can wear it for everyday walking, lounging, or going somewhere. Now it may be a bit tricky for a busty woman to squeeze the girls in and keep tame but for avg ladies it works perfectly. Padding built in so no headlights effect. I can see myself wearing this for a summer hike and then stopping at a decent restaurant on the way home no problem.
For an on the go person, or active mom like me, these clothes are so perfect! The best part of everything I ordered is the POCKETS! Pockets available on everything makes me love this brand all the more!
Fast shipping. Good products. Came quickly. Great.
Good items good customer service. Sizing off a bit
I would like to exchange one of the skirts but not sure how to do this
I'm happy with the fits, the sizes and the quality for value. I ordered some leggings and a top and even if it was the same colour name, there was a deviation in colours.
I contacted customer care team and they offered me a gift card for those two items (because I wanted to keep the styles). Great service!
Thank you Halara team. I already placed my new order and I'm looking forward to my new pieces.
Hi Kathrin, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!
Tops were super cute, delivery was on time. Quality is way better than many other brands I have ordered, will definitely order again.
The order was easy to complete. It took awhile longer to get as the product is in another country.
VERY NICE CLOTHES
MUY BONITOS MODELOS Y DE EXCELENTE CALIDAD
Great website and clothes came quickly. Good quality!
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it！