Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Experience had no problems at all! Very well made! Nice colors to choose from…. Feels nice on your skin!
If you asked me to rate what I bought (assorted leggings, shorts and bras) right out of the bag most would be 5/5. However many items are showing significant wear after a few uses such as an extreme amount of pilling and even fraying seams. This is not a hearty product so save up for lulu or another more durable brand
Thank you for your prompt response. I ordered a new pair
I absolutely love the leggings. They fit so well and they're very comfortable. My new favorite leggings
The experience was great, customer service was excellent as well. Will continue shopping!
Actually it was extremely small. I ordered a large and I am hoping my granddaughter can use it.
Great quality and customer service, the ones I wanted to return because I accidentally ordered the wrong size and a duplicate, I was told to keep. They are so nice.
Very easy to navigate and helpful reviews to get a better idea of sizing
Very good customer service experience. Rapid response, just wish it was easier to return or exchange
Awesome! Easy and quick - simple to purchase item. Can't wait to try them on.
The shopping process was simple. Easy to navigate and checkout
Good shipping is cheap there are good deal s loved
First time buyer. Everything is soft and comfortable
Customer Service is wonderful! Love the website, and that all the colors of product are true to form. Size chart is spot on as well!
Website was easy shopping. Product receive was great quality and fit.
Great product! Gets here in a timely matter. I have had no issues with wrong product or wrong sizes and I've ordered from them 3 times, and already have more in my cart.
I bough "high waisted" leggings, they don't even rise above my underwear line, they slip down with every move, and the fabric is much much thinner than expected. I also bought a dress that crosses over in the front and as soon as you lift your arm it slides over your bra. I checked the sizing charts and ordered accordingly. I'm honestly so disappointed.
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
It took way too long to get the order. The item is fine but it took way too long to receive
Hi! Sorry to hear about your negative experience regarding shipping time. We've connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
Amazing dress! Great fabric and a staple in my wardrobe!
The experience in general was smooth and fun. Will 100% order again
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Olivia， appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!