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HalaraReviews 3,388

2.7
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Halara Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.

This summary is generated by AI, based on text from customer reviews

service
607
value
141
shipping
152
returns
118
quality
428
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Instant Feedback

34,519 reviews
Brazil
1 review
0 helpful votes
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The delivery was fast, price was right and the customer service was wonderful!

Date of experience: March 3, 2022
Pennsylvania
1 review
0 helpful votes
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Good, 1 pair of the pants are as described, decent shipping

Date of experience: March 3, 2022
Illinois
1 review
0 helpful votes
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Wish I could return items as they do not fit and I am not stuck with them.

Date of experience: March 3, 2022
Customer S. Halara Rep
over a year old

Sorry to hear our product ordered wasn't the right fit for you. We just reached out via email too! Hope you'll give us a chance to make things right.

Aruba
1 review
0 helpful votes
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I contacted them 3 times regarding my order. I order 2 sizes since I had never ordered from them before. I wanted to return the one that did not fit. NO RESPONSE! Will never order from them again!

Date of experience: March 3, 2022
Customer S. Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Canada
1 review
0 helpful votes
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Package arrived quickly
March 3, 2022

Package arrived quickly.
Sizing was accurate and material is very nice. Comfortable

Date of experience: March 3, 2022
Australia
1 review
0 helpful votes
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Very good service
March 3, 2022

Very good service. Easy ordering and a very good quality pants.

Date of experience: March 3, 2022
Mississippi
1 review
0 helpful votes
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Easily accessible for boyfriends I've recommend the site and clothing to all my friends

Date of experience: March 3, 2022
New York
1 review
0 helpful votes
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The length of delivery time from when I placed the order as to when I received it took a long time

Date of experience: March 3, 2022
Austria
1 review
0 helpful votes
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No problems occurred with my shipment. No damages and no problems with delivery

Date of experience: March 3, 2022
Canada
1 review
0 helpful votes
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Ok but de size wasnt right
April 2, 2022

Ok but de size wasnt right. One of article dont stop to glide

Date of experience: March 3, 2022
Customer S. Halara Rep
over a year old

Sorry to hear our product ordered wasn't the right fit for you. We just reached out via email too! Hope you'll give us a chance to make things right.

Georgia
1 review
0 helpful votes
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Easy shopping, material and price great, shipping fast. Love this company!

Date of experience: March 3, 2022
Canada
1 review
0 helpful votes
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Easy to order, from start to finish easy to navigate

Date of experience: March 3, 2022
Texas
1 review
0 helpful votes
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Leggings fit great but slide down
April 2, 2022

Leggings fit great but slide down. Super disappointed.

Date of experience: March 3, 2022
Customer S. Halara Rep
over a year old

Sorry to hear our product ordered wasn't the right fit for you. We just reached out via email too! Hope you'll give us a chance to make things right.

Pennsylvania
1 review
1 helpful vote
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Not happy with products order or expectation from all the reviews of the company. Disappointed

Date of experience: March 3, 2022
Customer S. Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Kentucky
1 review
0 helpful votes
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The shopping took a little longer than I expected. It was easy to find what I wanted.

Date of experience: March 3, 2022
South Carolina
1 review
0 helpful votes
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The delivery was a little slow but it was updated all the time and the app is amazing to order from!

Date of experience: March 3, 2022
Florida
1 review
0 helpful votes
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Quick delivery but false advertising. These leggings are promoted online as leggings that don't roll down, and I was constantly hiking them up.

Date of experience: March 3, 2022
Customer S. Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Germany
1 review
0 helpful votes
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Ich habe mir eine weste und eine Hose bestellt und bin begeistert

Date of experience: March 3, 2022
NL
1 review
0 helpful votes
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………………………………………………………………………………………………………………………………….

Date of experience: March 3, 2022
Italy
1 review
0 helpful votes
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Very smooth and easy experience
March 3, 2022

Very smooth and easy experience. No discrepancies and good service

Date of experience: March 3, 2022

From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.

Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.

This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.


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