Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The quality seems good, but it does take a while to receive your orders. I am processing a return right now, so I can't tell you about that experience, but overall, I am happy with Halara
I ordered the wrong size and you guys sent me two new pairs of pants that were the correct size and I couldn't be happier! Thank you for the great service… I love my Halara pants!
Great price and fast delivery. These are go to wardrobe items
Decent shipping time, great quality of clothing, nice customer service.
Many options and great prices, items shipped and arrived very quickly.
Good experience, no delays or issues - products as described and good quality
Quick shipping and overall quality is good. Likely to order from again.
Well made clothes, excellent ordering/shipping/follow up here
Reliable and good quality products! Very happy I tried Halara.
Prices are pretty average for leggings think, ordered and shipping were smooth.
Shipping was faster than expected. I expected higher quality for the price, so that was disappointing.
It was easy to find the products I was looking for and checkout was smooth.
The sight was great to move around in and easy to check out! So many great options to choose from!
Love the pieces just not all a great fit, some were a bit too small for my bust size
My leggings had a hole in them and when I asked for a refund I was not refunded my amount for shipping. I have now ordered another pair from a different site. Careful ordering on here
Pretty good, lots of cute items to choose from and shipped pretty quickly
Easy to use website and very easy to find your way around with what you are trying to look for.
It was fine. Shipping took forever. They were advertising to me too hard. Not super impressed with the product (compared to lulu) but they are worth keeping. Probably won't purchase again.
The experience was fine. I just wish the leggings were more true to size.
Ordering was easy. Shipping too a while but that is not the fault of the company. Just the times we are in right now.
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!