Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I have tried returning these items and it is so difficult i won't be buying from here again.
Wanting to return the leggings, not long enough! Gave me gift card. The gift card worked, but not able to pay the difference for the joggers I want!
Thanks for the review! Sorry to hear about your negative experience with our checking-out process. We'll look to contacting you via email for further assistance.
LOVE that there is no membership fees and honestly the shipping did not take that long either which is surprising since it's shipping from another country completely. The leggings and dresses and skirts are EXACTLY as advertised. Some may be skeptical of buying from IG/FB/TikTok ads but these are will buy from them again, and I already have
It was great, just the sizing was a little Off but it's fine.
Got the wrong size but issues were remedied quickly and to my satisfaction
It was a great experience. Love the fabric and the fit. Very good overall!
The came quick. They we're not as soft and comfortable as I would have liked. Joggers are very much a "performance" material. I don't even want to hang out in these leggings— but working out is great.
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
The order process was easy. Shipping took a long time though
Finefine finefine fine fine fine fine fine fine fine
I had an order priced high enough for expedited shipping, Wish shipping was faster on lower priced orders
Once I made my order, I expected to receive it within days, but unfortunately it took weeks. I have no desire to order anything else again.
Hi! Sorry to hear about your negative experience regarding shipping time. We've connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
Fast delivery and variety of choices. The quality of products is very satisfying, fit true to size.
The quality of this pants it's super smooth soft and comfortable I would buy again if they're priced stayed reasonable
Great experience from start to finish. Love this product.
Good experience but disappointed with leggings not staying up.
Free socks were very beautiful though
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
Very nice company to buy from, keeps the customer well informed during shipping process
The leggings are so comfortable and flexible, they are true to size. I also liked how quick I received them
Came fast and had great quality leggings. I love them and will buy more in the future
It was good it came fast and leggings are soft but slip
Really quick and easy. I like that you don't need to hunt for discounts online. They're mostly just added to your cart
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!