Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
It was good. Took a lil long to arrive but fine. I like that you followed up
It was an easy process. Ordering was super simple and they had a lot to choose from.
First round the tops didn't fit. The company was so wonderful and helped me get the right size and very helpful with the return.
It was fair, but your tops are not true to size at all
Delivery was good. Customer service was very good.
Easy Tracking and Lovely items! I had no issues through the ordering process and everything fit perfectly
It's was easy to order! And came on time! Would order again!
Lots of choices to choose from. Shipping speed is ok. If you spend enough to get super fast shipping, it does come fairly quickly.
Good experience. Good company. Items took a little longer to arrive than I had hoped, That's the reason I didn't give 5 stars
Easy to find things that match tops and bottoms and the size was right on
Super nice website! Wish my stuff came faster but overall good experience
Great quality and price--will order again. Thank you
Overall, there are no complaints. Ordering was easy and delivery was fairly quick.
Shipping & delivery were good.
I love the pants! They're so stylish & comfortable.
Thank you
Easy and convenient. The product was as described and fits really well
Customer service is very easy to work with. They were able to respond in a timely manner, which is important to me.
Ordered joggers and then got full refund to purchase leggings because something was wrong w the joggers, very nice customer service
Didn't care for the first items. Customer service reached out to correct the issue. I placed a new order. These were exactly what I wanted.
Product is decent quality. Disappointed by delayed shipping.
It was a ok. Would be better if returns weren't such a chore to return items. I will be shopping with them again though.
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!