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HalaraReviews 3,388

2.7
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Halara Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.

This summary is generated by AI, based on text from customer reviews

service
607
value
141
shipping
152
returns
118
quality
428
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Instant Feedback

34,519 reviews
Utah
1 review
0 helpful votes
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Easy ordering and they were prompt with my shipping inquiries.

Date of experience: March 3, 2022
Canada
1 review
0 helpful votes
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The pants were way too long for me. I think that a petite option should be available for short women like myself. I love the pants otherwise.

Date of experience: March 3, 2022
California
1 review
0 helpful votes
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My daughter loves her workout clothes! They are very comfortable and work great for dance classes! Thanks!

Date of experience: March 3, 2022
Canada
1 review
0 helpful votes
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The delivery was very fast despite the delays that were happening at the time that I ordered. I am happy with one purchase but disappointed with the other

Date of experience: March 3, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Florida
1 review
0 helpful votes
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Shipping was much quicker this time around. Was easy to follow tracking.

Date of experience: March 3, 2022
District of Columbia
1 review
0 helpful votes
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Loved the options available and the shipping was fast and tracking communicated right away.

Date of experience: March 3, 2022
Illinois
1 review
0 helpful votes
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Great product and price
March 3, 2022

Great product and price. Very happy with my purchases

Date of experience: March 3, 2022
California
1 review
0 helpful votes
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Really like to be able to return items and not contribute to waste. There should be an effortless process in a return when ordering. Customer service friendly but not efficient.

Date of experience: March 3, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Canada
1 review
0 helpful votes
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Sports bras run extremely small
April 2, 2022

Sports bras run extremely small. Not true to size. Disappointed with that but leggings fit nice.

Date of experience: March 3, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Alabama
1 review
0 helpful votes
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Everything worked out as expected
March 3, 2022

Everything worked out as expected. Yes I would choose this brand again. Thank you.

Date of experience: March 3, 2022
Florida
1 review
0 helpful votes
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Took a little while to ship but I received my leggings and they are good quality

Date of experience: March 3, 2022
Canada
1 review
0 helpful votes
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Shipped fast and came quickly
April 2, 2022

Shipped fast and came quickly. Checkout was also easy.

Date of experience: March 3, 2022
Colorado
3 reviews
0 helpful votes
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The shipping was fast, I actually got it 2 days sooner than expected.

Date of experience: March 3, 2022
Wisconsin
1 review
0 helpful votes
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Amazing experience
March 3, 2022

Amazing experience. The products are great quality and feel wonderful. I am an avid Lululemon shopper, HALARA definitely compares and is much more inexpensive. Easy fast delivery as well!

Date of experience: March 3, 2022
Canada
1 review
0 helpful votes
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My experience with halara has been great, any the issue I had was made right so I have no complaints at all.

Date of experience: March 3, 2022
California
2 reviews
0 helpful votes
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Easy, fast & they product was as described. Thank You!

Date of experience: March 3, 2022
Colorado
1 review
0 helpful votes
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I had no problem with ordering or receiving my merchandise as promised

Date of experience: March 3, 2022
Pennsylvania
1 review
0 helpful votes
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Always easy to navigate to the website and find what I want

Date of experience: March 3, 2022
Canada
1 review
0 helpful votes
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Easy shopping experience
March 3, 2022

Easy shopping experience. Choose the item you like and pay.

Date of experience: March 3, 2022
California
2 reviews
0 helpful votes
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A good online experince, the website was easy to shop on and ( got my order in a reasonable amount of time.

Date of experience: March 3, 2022

From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.

Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.

This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.


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