The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Fasy shipping, liked the dresses, easy web site. Colors are nice, would like to try the leggings and bras next
My experience was great and easy to purchase. Shipping was standard and showed up in a timely manner. I love the product, the material is quality and the advertising is true to the product you receive.
Everything was very easy as far as ordering on-line. I am not usually a on-line person, but this was great. I hope you can add more swimsuits, swim skirts, skirts, etc.
Great clothing super cute and Fun. Can't wait to wear my cute skirts and received a ton of compliments on my socks thank you
My experience was good. Shipping takes awhile is all.
Great service. Fast shipping. Very satisfied. Excellent product
The quality of my items seem to be pretty good. The shopping experience was easy.
Easy. Shipping took a little long. Communication about arrival dates was good. I would and have ordered again. I didn't need to return anything so I can't speak to that process.
Easy, pretty good. Slow shipping but overall satisfied.
Tried something new. Got what I expected. Cute clothes
Love these. High quality products with lots of sales options. Came quick. Large range of sizes, styles and colors.
Delivery was quick. Leggings are fantastic. Will definitely purchase more pairs I may try the dresses
Would order again. Good quality, cute style, decent delivery time.
Shipping was not free. Most places are nowadays and it encourages people to buy again from those places but unfortunately it was not free with Halara.
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!