Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Wayyy to short, I'm 5 9 and 125lbs the fall off my waist with just walking and create a saggy gold in front. They are also way short on me, closer to capris then full length leggings. The bra is useless the elastic is gone and cracky.
The shipping was expensive and took a long time to get to me. I wanted to exchange my leggings for a different size and they can't do free exchanges which is disappointing. I got a gift card refund instead but I haven't even used it. Shipping wasn't included. Just disappointed overall with the quality and prices.
Easy ordering. Quick shipping. Loved the products. Hate having to have a minimum word count here to submit a review. Makes me not want to submit my review.
Shipping took over 2 weeks and quality isn't good.
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Great experience from start to finish. The website is easy to use and shipping was timely.
Leggings too short, but very very comfortable. Tshirts are as expected
Quick and easy shopping and checkout. Unique product.
Great customer service. Easy to order. Great tracking and updates.
Very good quality items and efficient process, will order from again!
Products looked cute size charts should be updated
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They fit great and are very soft. I received them in a quick time.
My experience has been great! Great quality of clothing.
5/5. Will definitely be purchasing more! Overall happy with the material, fit and quality of my order.
I really like the leggings, however, they are extremely expensive and they took a very long time to deliver.
The waist doesn't fit as expected, it is loose compared to the rest of the fit
No complaints on shopping experience itself. The sizing can be a little off though
These leggings are very comfortable and fit just right.
There are just so many options when you get to the online store that it was hard to make heads or tails of it all.
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Good experience. I could track my order the entire time. Took a few weeks to get here but that was expected
We'll what do you want me to say?
I ordered the skirt. It was delivered in 7-10 days. So my experience with your company was good.
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!