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HalaraReviews 3,388

2.7
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Halara Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.

This summary is generated by AI, based on text from customer reviews

service
607
value
141
shipping
152
returns
118
quality
428
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34,519 reviews
Washington
1 review
0 helpful votes
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Easy shopping, fast shipping!
March 3, 2022

Easy shopping, fast shipping! Would buy from here again!

Date of experience: March 3, 2022
Illinois
1 review
0 helpful votes
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Don't be deceived!
April 2, 2022

Don't be deceived! The quality is not good and i will never order from this company again!
Money in the trash!

Date of experience: March 3, 2022
Customer S. Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Canada
1 review
0 helpful votes
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Was really quick considering they came from china!

Date of experience: March 3, 2022
North Carolina
1 review
0 helpful votes
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I LOVE THEM!
March 3, 2022

I LOVE THEM! I wasn't sure about them and now wish I had ordered more, which I will be. I got an XS since I'm losing weight for my wedding and toning up, the fit is incredible and so soft, I have 4 dogs and the hair brushes off easily, handy pockets on the side perfectly hold my phone.

Date of experience: March 3, 2022
Virginia
2 reviews
0 helpful votes
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Quality is great for the price!
April 2, 2022

Quality is great for the price! I love my leggings and they are so stylish! Love the different styles Halara offers.

Date of experience: March 3, 2022
Virginia
1 review
0 helpful votes
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Customer Service was excellent
March 3, 2022

Customer Service was excellent. Received a Christmas gift that didn't fit and they gave me options to get something else with ease.

Date of experience: March 3, 2022
California
1 review
0 helpful votes
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Easy to navigate website and make purchase. Smooth check out process and great communication during the processing and shipping process.

Date of experience: March 3, 2022
Texas
1 review
0 helpful votes
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Easy to buy and it was nice getting the free socks with order. If the leggings didn't roll down so much, I would have ordered again in the future

Date of experience: March 3, 2022
Illinois
1 review
0 helpful votes
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Overall my experience was good and my order came fast. The material is comfortable and soft. I would order again but I will make sure to read the reviews first.

Date of experience: March 3, 2022
Canada
1 review
0 helpful votes
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Easy to order shipped pretty fast, lots of emails. Product as expected

Date of experience: March 3, 2022
New York
1 review
0 helpful votes
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Service was great!
March 3, 2022

Service was great! Shipping was fast. Customer service was kind

Date of experience: March 3, 2022
Hawaii
1 review
0 helpful votes
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Everything was good except I was disappointed your free shipping doesn't include Hawaii. $14 something is a lot for shipping especially if I only want to order one item. I'd like to order again but the fee really makes me reconsider if it's worth the money.

Date of experience: March 3, 2022
Colorado
1 review
0 helpful votes
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It was ok
April 2, 2022

It was ok. I was excited to try something new, but a little disappointed.

Date of experience: March 3, 2022
Customer S. Halara Rep
over a year old

Hi there! We noticed the negative 2-star review that you provided. Was there something else we could've done to provide you with a better experience? If you felt your shopping experience was a positive one would you kindly consider providing us a better review rating? Thanks!

Canada
1 review
0 helpful votes
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Slow shipping, expensive for what it is, not many attractive styles.

Date of experience: March 3, 2022
Customer S. Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Florida
1 review
0 helpful votes
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These pants are amazing
March 3, 2022

These pants are amazing. They shipped so fast and I got them in like a week, which is awesome.

Date of experience: March 3, 2022
Canada
1 review
0 helpful votes
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Nice and easy shopping
March 3, 2022

Nice and easy shopping. Perfect to wait for sales, and it arrived quickly.

Date of experience: March 3, 2022
New York
1 review
0 helpful votes
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Nothing really on sale for the plus sized gals. I received a offer through text but it only pertained to smaller sizes when I'm a 2-3x.

Date of experience: March 3, 2022
Canada
1 review
0 helpful votes
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Good experience overall!
March 3, 2022

Good experience overall! Wish better return policy

Date of experience: March 3, 2022
Canada
1 review
0 helpful votes
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Livraison très rapide, commande facile, très bon prix, trouvé facilement sur internet

Date of experience: March 3, 2022
California
1 review
0 helpful votes
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Just like any other online shopping i dont know how else u want me to describe a shopping experience

Date of experience: March 3, 2022

From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.

Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.

This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.


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